Allstate Motor Club Launches Roadside Assistance Mobile App for iPhone and BlackBerry Users
October 27 2009 - 11:08AM
PR Newswire (US)
Many exclusive Motor Club services now also available to
non-members NORTHBROOK, Ill., Oct. 27 /PRNewswire-FirstCall/ --
Allstate Motor Club today announced the launch of a new mobile
application that brings its full suite of roadside services
directly to drivers with iPhones and selected BlackBerry models.
Through this app, which is free to download, Allstate Motor Club is
now making many of its services available to non-members for the
first time. "We believe that all motorists will appreciate the
added peace of mind that Allstate Motor Club members enjoy today,"
said Patrick M. O'Brien, president of Allstate Roadside Services.
"Roadside assistance is a service that drivers really appreciate
when they need it, because it helps get them back on the road to
their destinations no matter where they're going." The new app uses
global positioning system (GPS) technology, automatically
determining a caller's location to help identify and connect to the
nearest available service provider. Drivers can diagnose their
roadside need and initiate service in less than a minute. Allstate
Motor Club members can download the app and pre-register their
contact information and membership ID. Drivers without Allstate
Motor Club memberships can use the app on a pay-per-use basis. When
requesting roadside assistance, the app automatically transmits the
driver's location and service details to a nearby service provider.
Once service is confirmed, the app provides the service provider's
name and an estimated time of arrival. "Making roadside assistance
available via smartphones is another example of how Allstate is
leveraging technology to provide outstanding service for its
consumers," added O'Brien. "The app even includes a convenient
survey for customers to provide immediate feedback on their
experience, to help us ensure our high levels of customer
satisfaction." The free download is available here:
http://www.allstatemotorclub.com/mobile. A demonstration of the
application is available here:
http://www.youtube.com/watch?v=fuNnJd2bjFM With more than 2.5
million members, Allstate Motor Club was established in 1961 as the
first national motor club to offer superior roadside benefits. From
its beginning, membership included reimbursement for towing and
roadside service, trip planning, arrest bond certificate, theft
reward, accidental death insurance and payment for legal services.
About Allstate The Allstate Corporation (NYSE:ALL) is the nation's
largest publicly held personal lines insurer. Widely known through
the "You're In Good Hands With Allstate®" slogan, Allstate is
reinventing protection and retirement to help more than 17 million
households insure what they have today and better prepare for
tomorrow. Consumers access Allstate insurance products and services
through Allstate agencies, independent agencies, and Allstate
exclusive financial representatives in the U.S. and Canada, as well
as via http://www.allstate.com/ and 1-800 Allstate®. DATASOURCE:
Allstate Corporation CONTACT: Kate Hollcraft or Krissy Posey, both
of Allstate Corporation, +1-847-402-5600 Web Site:
http://www.allstate.com/
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