Allstate Advises Its Policyholders How to File Claims in the Wake of Hurricane Gustav
September 02 2008 - 6:16PM
Business Wire
Allstate (NYSE: ALL) today advised policyholders whose homes and
cars have been damaged by Hurricane Gustav that claims can be filed
by calling 1-800-54-STORM or visiting Allstate.com. In addition
Allstate has dispatched Mobile Response Units (MRU) � specially
equipped, self-contained motorhomes to help Allstate policyholders
start the claims process from the field. These units have been
dispatched from their pre-positioning locations in the Gulf Coast
into the areas directly impacted by Hurricane Gustav. Allstate
expects some of the MRUs to be set up, operational and ready to
assist policyholders with claims in areas deemed safely accessible
by civil authorities as early as Wednesday morning. Allstate is
running a series of advertisements in the affected areas on radio,
television and in local newspapers to inform its policyholders of
their options for filing claims. The company also is advising its
policyholders to consider the following when returning to a home
that may have been damaged by Hurricane Gustav: First and foremost,
be safe. If your home has sustained serious structural damage, be
extremely careful inside your home. Debris may be hazardous and the
structure could be unstable. Make reasonable temporary repairs to
prevent further damage. Save the receipts for repairs as these
expenses may be reimbursed as part of your homeowners policy. Call
your Allstate agent if you have questions about your policy. If
your home is not habitable, find out what additional living
expenses your insurance policy may provide. Assist claims adjusters
assigned to your claim by providing alternate contact numbers if
necessary. Prepare to file an insurance claim by gathering all
relevant policy numbers. Report possible claims to Allstate
promptly. Be aware, if a widespread disaster has occurred, there
may be damage to the local infrastructure causing
telecommunications problems. Please continue your attempts to
report your claim. To speed your claim process, inventory your home
for damaged or lost items before your adjuster arrives. For
additional disaster-related information, contact your local
Allstate agent, visit our catastrophe information center at
www.allstate.com/catastrophe/hurricane or visit our YouTube(TM)
site at www.youtube.com/allstate. The sites contain useful
information and tips on what to do before, during and after a
catastrophe. The Allstate Corporation (NYSE: ALL) is the nation's
largest publicly held personal lines insurer. Widely known through
the "You're In Good Hands With Allstate�" slogan, Allstate is
reinventing protection and retirement to help individuals in
approximately 17 million households protect what they have today
and better prepare for tomorrow. Customers can access Allstate
products and services such as auto insurance and homeowners
insurance through approximately 14,700 exclusive Allstate agencies
and financial representatives in the U.S. and Canada, or in select
states at allstate.com and 1-800 Allstate�. Encompass� and
Deerbrook� Insurance brand property and casualty products are sold
exclusively through independent agents. The Allstate Financial
Group provides life insurance, supplemental accident and health
insurance, annuity, banking and retirement products designed for
individual, institutional and worksite customers that are
distributed through Allstate agencies, independent agencies,
financial institutions and broker-dealers. Customers can also
access information about Allstate Financial Group products and
services at myallstatefinancial.com.
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