CA Technologies Helps Customers Stimulate App User Loyalty with APM Solution Designed for Simplicity, Mobility & DevOps Veloc...
December 08 2014 - 9:00AM
Business Wire
New Release Delivers Simplified Management,
Support for Modern Languages and Expanded Integrations to Fuel
DevOps
CA Technologies (NASDAQ:CA) today announced a new release of CA
Application Performance Management (APM) to further help
organizations proactively manage the user experience of their
applications so that every experience can become a loyalty-building
interaction. For quicker time to value, CA APM’s new and enhanced
capabilities provide simplified management of application
performance, mobile APM, support for modern languages, and product
integrations to help customers use CA APM as a catalyst for
DevOps.
To make it easier for users to adopt, manage and upgrade their
implementation, CA APM’s new APM Command Center serves as a central
hub for agent configuration. The unique user-friendly dashboard
enables users to access an inventory of thousands of agents across
multiple APM clusters in one view so that they can more quickly
generate diagnostic reports and diagnose agent configuration
problems.
New Smart Instrumentation functionality in CA APM automatically
collects transaction traces so that failures can be proactively
corrected without having to recreate issues or change an
application’s instrumentation. It also provides diagnostic
information about the transaction error to help users better triage
problems.
“CA APM’s Smart Instrumentation gives us deep visibility into
transaction traces, down through the call stack and into the
code which is not only critical in helping our application
development and delivery teams improve code quality, it
also enables our application support teams to diagnose
problems faster and reduce mean time to repair of outages,”
said Chris Proulx, principle systems engineer, Liberty
Mutual. “Also just as important, the process was completely
automated, making it extremely easy to track transaction
performance of the applications.”
For comprehensive end-to-end business transaction monitoring and
mobile-to-mainframe visibility, CA APM integrates mobile app and
user data from the recently announced CA Mobile App Analytics
(MAA). Together, the solutions provide insight into complex
applications from the mobile app, into middleware/infrastructure
components, to the backend database or mainframe enabling IT
operations teams to easily link a mobile app user’s experience to
the performance of their data center.
“More and more of today’s organizations are relying on mobile
apps to help secure user loyalty and maximize potential value to
customers,” said Julie Craig, Research Director, Enterprise
Management Associates. “However, simply monitoring mobile devices
isn’t enough to ensure that the diverse services underlying mobile
apps are up and running. A comprehensive mobile APM solution tracks
the user experience from the application through its supporting
backend services. Such solutions are the key to understanding and
improving the mobile app user experience across the entire DevOps
application lifecycle.”
CA APM can also be used as a catalyst for DevOps to fuel
collaboration across the organization by providing a common
vocabulary for development and operations teams to analyze
performance data across the application lifecycle via its
integration with CA MAA. CA APM agents can be deployed through CA
Release Automation to enable the collection of application and
performance data much earlier in the software development cycle
further enhancing an organization’s ability to proactively address
issues. Also for a unified view of infrastructure and applications
that impact business services, infrastructure management data from
CA Unified Infrastructure Management (formerly CA Nimsoft Monitor)
can be viewed and correlated within the CA APM dashboard.
“Despite the enormous complexity of today’s application delivery
chain, end-users expect a flawless app experience, regardless of
how, when, or where they access an app,” said John Smith, general
manager, Enterprise Management. “This means app issues aren’t IT
issues; they’re customer satisfaction and retention issues. CA APM
provides organizations with automatic visibility into each
transaction across all environments so that they can proactively
diagnose an issue before it affects customer experience and
ultimately their business.”
In addition to providing support for Java and .Net applications,
CA APM now includes support for PHP. CA Technologies is also a
MongoDB Partner and has certified CA APM on MongoDB Enterprise. The
CA APM MongoDB Collector integrates MongoDB metrics into CA APM for
intelligent analytics, alerting and visibility in a single
dashboard.
Resources
- Solution Brief
- CA APM Data Sheet
- Infographic
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels
transformation for companies and enables them to seize the
opportunities of the application economy. Software is at the heart
of every business in every industry. From planning, to development,
to management and security, CA is working with companies worldwide
to change the way we live, transact, and communicate – across
mobile, private and public cloud, distributed and mainframe
environments. Learn more at www.ca.com.
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Copyright © 2014 CA, Inc. All Rights Reserved. All trademarks,
trade names, service marks, and logos referenced herein belong to
their respective companies.
CA TechnologiesPressMichelle Laidlaw, +1
631-342-4701michelle.laidlaw@ca.com
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