Verint Announces All-Star Keynote Lineup of Barbara Corcoran, Charlene Li & Jay Shetty for Industry Leading Customer Engageme...
April 19 2021 - 8:30AM
Business Wire
Engage21, a Three-Day Virtual Event to Feature
Inspirational Keynote Speakers Along with Prominent Industry
Analysts and Verint Executive Insights
Verint®(NASDAQ: VRNT), The Customer Engagement Company™, today
announced the lineup for its Engage21 virtual conference May 19-21
featuring inspirational speakers including Barbara Corcoran,
Charlene Li and Jay Shetty. This premier event will feature
in-depth content geared toward customer engagement and customer
experience professionals with more than 60 sessions led by Verint
experts, customers and partners over three days.
Consumer behaviors and expectations have shifted dramatically
since the global pandemic. Increased call volumes, complex
questions and changing work dynamics have introduced a whole new
set of challenges for contact centers and organizations. Eighty-two
percent of business leaders surveyed believe the challenges of
managing customer engagement and experience will grow in 2021.
Engage21 attendees will learn how customer engagement solutions
connect work, data and experiences across the enterprise by drawing
on the latest advancements in AI-powered automation, engagement
science and connected data to meet ever-increasing, ever-shifting
consumer interactions and demands.
The Engage21 keynote speaker lineup features:
- Barbara Corcoran is an expert at building businesses, growing
teams, and surviving tough times. In this fireside chat, Barbara
will share her inspirational personal story as well as her
practical advice on how professionals can help drive innovation and
take their companies to the next level.
- Visionary thought leader Charlene Li helps leaders thrive with
disruption and she’ll discuss how leaders can incorporate
disruption into their daily agenda. For the past two decades, Li
has helped people see the future. She’s a best-selling author and
an expert on digital transformation, leadership, customer
experience and the future of work.
- Jay Shetty, British author, award-winning storyteller, former
monk and purpose coach is on a mission to make wisdom go viral. In
his keynote, Shetty will discuss boundless possibilities that come
from living for a purpose. His videos have been viewed more than
eight billion times, and he has more than 40 million followers
across social media.
- Executive insights from Dan Bodner, CEO and chairman of the
board, Celia Fleischaker, chief marketing officer, and Elan Moriah,
president of Verint will open the conference.
Sessions will highlight how companies are using AI and analytics
to drive improvements in customer engagement. Additionally, the
conference will feature more than 20 sessions led by industry
professionals, peers and experts highlighting best practices in
boundless customer engagement – and how they’re closing the
engagement capacity gap to deliver smarter, faster, and more human
customer experiences.
Throughout the conference, prominent industry analysts and
consultants will share their insights, expertise and best practices
covering topics such as the future of work, self-service, knowledge
management, experience management and more. Featured analysts
include:
- Paul Greenberg, The 56 Group
- Omer Minkara, Aberdeen
- Kate Leggett, Forrester
- Art Schoeller, Forrester
- Sheila McGee-Smith, McGee-Smith Analytics
- Dan Miller, Opus Research
- Derek Top, Opus Research
- Paul Stockford, Saddletree Research
- Philip Graves, Shift Consultancy
- Keith Dawson, Ventana Research
Join Verint customers, partners and customer engagement
professionals from around the globe for valuable breakout and
educational sessions, an interactive exhibit hall, a customer
awards celebration and more. Register now for Engage21.
About Verint
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands –
including over 85 of the Fortune 100 companies – build enduring
customer relationships by connecting work, data and experiences
across the enterprise. The Verint Customer Engagement portfolio
draws on the latest advancements in AI and analytics, an open cloud
architecture, and The Science of Customer Engagement™ to help
customers close the engagement capacity gap.
Verint. The Customer Engagement Company™. Learn more at
Verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2021, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER
ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER
ENGAGEMENT are trademarks of Verint Systems Inc. or its
subsidiaries. Verint and other parties may also have trademark
rights in other terms used herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20210419005470/en/
Media Relations Amy Curry amy.curry@verint.com Analyst
Relations Ryan Zuk ryan.zuk@verint.com Investor
Relations Matthew Frankel matthew.frankel@verint.com
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