Verint’s April Events Focus on an Educational Series Designed to Help Organizations “Adapt & Respond” to the Crisis, & ...
April 02 2020 - 8:40AM
Business Wire
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement
Company™, today announced its upcoming Adapt and Respond
Educational series and a webinar about managing digital
transformation through knowledge management at the end of the
month.
Last week, Verint kicked off the Adapt and Respond Educational
Series that provides strategies to help manage a fully remote
contact center and workforce, maintain employee engagement and best
leverage current technology investments. The upcoming webinars on
April 2, April 7 and April 9 are part of that series and will offer
further insights into navigating this new world.
Listening, Understanding, and Responding to Your Customers
During COVID-19 April 2, 1 p.m. ET; Online Webinar
Get advice on how to use virtual assistants, chat and surveys to
understand customer and employee questions. Discover how to
understand and process customers’ questions and concerns related to
the epidemic; how self-help and other channels reduce the number of
inbound phone calls; and how to use surveys to gain deeper insight
into customer and employee challenges. Join Verint experts Tracy
Malingo, SVP, product strategy, Daniel Ziv, VP, speech and text
analytics, global product strategy, Eli Grant, regional VP, public
sector, and Kelly Koelliker, director, content marketing to learn
more.
Everything You Want to Ask About Managing a Contact Center
Through This Pandemic April 7, 1 p.m. ET; Online Webinar
Verint’s Ryan Hollenbeck, SVP, global marketing, and Donna
Fluss, president, DMG Consulting LLC, will discuss how to navigate
the uncharted waters of the current crisis. This webinar will
address the challenges confronting contact center and enterprise
leaders who are trying to respond effectively to the current
situation and implement the right practices for their employees,
customers and enterprise during this crisis.
Managing Citizen Engagement and Service Delivery Through and
Beyond Uncertain Times April 9, 1 p.m. ET; Online Webinar
This webinar will address the challenges confronting state and
local government organizations, other public sector and non-profit
bodies as they strive to deliver essential services, help manage
this crisis and protect the public. Please join us as Verint’s
David Moody, VP and general manager, engagement management
professional and Iain Daws, director of marketing, share ideas and
look at how public services and non-profit organizations around the
world are using the technology at their disposal to respond to the
increased demands being placed on them.
Click here for more information on the Verint Adapt and Respond
Educational Series, for on-demand recordings and to register for
upcoming events.
Revitalizing Your KM Strategy for Digital Transformation
April 21, 2 p.m. ET; Online Webinar
Learn how knowledge management (KM) can be a trusted form of
action during digital transformation and play a part in making
information easily accessible to foster greater productivity and
collaboration. Verint’s Heather Richards, VP, product strategy,
go-to-market for knowledge management, will lead the webinar.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization and cyber intelligence. Today, over 10,000
organizations in more than 180 countries—including over 85 percent
of the Fortune 100—count on intelligence from Verint solutions to
make more informed, effective and timely decisions. Learn more
about how we’re creating A Smarter World with Actionable
Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2020, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT
COMPANY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE
SOLUTIONS, GI2, FIRSTMILE, OMNIX, WEBINT, LUMINAR, RELIANT,
VANTAGE, STAR-GATE, TERROGENCE, SENSECY, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Verint and other parties may also have trademark
rights in other terms used herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20200402005478/en/
Media Relations Amy Curry Verint Systems Inc.
amy.curry@verint.com Investor Relations Alan Roden Verint
Systems Inc. alan.roden@verint.com
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