Verint Recognized for Technology Leadership in Asia Pacific Market

Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received the Asia Pacific Market Leadership Award for call monitoring systems from analyst consulting firm Frost & Sullivan. Workforce optimization and analytics industry honors from 51 Call Center, as well as ICMI--which is accredited by the Client Contact Center Standard Committee (CCCS) and China IT Promotion Association (CFIP)--further reinforce the depth, breadth and business benefits the company’s technology brings to organizations in the region.

“Best Practices” in Call Monitoring Recognition

According to Frost & Sullivan’s recent research on the Asia Pacific Contact Center Applications Market, Verint was recognized for call monitoring in October 2010. The “2010 Best Practices Award” further distinguishes Verint’s position in the market, its achievements in this sector and the strategic role its technology plays in helping organizations improve service quality, agent performance and customer satisfaction.

“Verint continued to demonstrate its leadership in the call monitoring systems market in Asia Pacific by increasing market share and experiencing positive business growth, while industry revenues declined,” shares Shivanu Shukla, associate director, Asia Pacific ICT Practice, Frost & Sullivan. “Verint showed steady growth for new applications, including its workforce optimization suite and analytics. The company also continued to win net new customers, along with expanding and upselling on its existing customer base.”

The Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. The firm’s analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices in the industry.

Workforce Optimization and Analytics Solution Honors

Broadening its award portfolio, Verint’s Impact 360® Speech Analytics™ software received the “2010 Best Innovative Speech Analytics Product” honor from 51 Call Center China in September 2010. The company also earned “China’s Call Center Best Solution Award of 2010” in August 2010 from the ICMI, based on reader and client feedback. Verint was acknowledged for driving progress and business development with cutting-edge products in the Chinese contact center market.

“We are very pleased to be recognized by these prestigious organizations for both our leadership and the impact of our technology in the Asia Pacific market, which represents a strategic growth area for the company,” says Nigel Hewett, senior vice president, APAC, Verint Witness Actionable Solutions®. “Around the world, contact centers are increasingly investing in call monitoring and other workforce optimization solutions to help increase operational effectiveness, reduce liability, ensure compliance with regulations and improve the overall customer experience. We are proud to deliver a broad range of solutions that help our customers drive positive gains in these areas.”

About Verint Witness Actionable Solutions

Verint® Witness Actionable Solutions® is the leader in enterprise workforce optimization software and services. Its solutions are designed to help organizations of all sizes capture customer intelligence, uncover business trends, discover the root cause of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360® Workforce Optimization™ suite is the industry’s most unified solution set—featuring quality monitoring and recording, workforce management, customer interaction analytics (speech analytics, text analytics, data analytics and customer feedback surveys), desktop and process analytics, performance management, eLearning and coaching. Impact 360 helps improve the entire customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises.

About Verint Systems Inc.

Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place. More than 10,000 organizations in over 150 countries—including over 85 percent of the Fortune 100—use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video, and unstructured text. Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling and support partners. Verint is listed on the NASDAQ Stock Market under the symbol “VRNT.” Visit us at our website www.verint.com.

This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the year ended January 31, 2011. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, INTELLIGENCE IN ACTION, ACTIONABLE INTELLIGENCE FOR A SMARTER WORKFORCE, VERINT VERIFIED, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.

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