TEL AVIV, Israel, Aug. 5, 2021 /PRNewswire/ -- RADCOM Ltd.
(Nasdaq: RDCM) today unveiled a new Artificial Intelligence
(AI) solution as part of its automated 5G assurance product -
RADCOM ACE. Using Machine Learning (ML), RADCOM ACE can analyze
large volumes of data to automatically detect anomalies, enabling
operators to deliver a superior 5G customer experience while
ensuring network operational efficiency. In addition, this
AI/ML-based anomaly detection provides a foundation for predictive
analytics, offering considerable benefits to operators for future
network automation, advanced troubleshooting, and VIP service
assurance.
"Operating a network has always been complex. But with massive
data growth and multiple layers of network technology, 5G networks
are even more complex. Moreover, with pressure on engineering
resources, many operators are already stretched and face
significant challenges in managing their network operations," said
Rami Amit, RADCOM's Chief Technology
Officer and Head of Product. "RADCOM ACE with our innovative AI
solution automatically analyzes millions of data sessions in
real-time and can reveal underlying network faults not otherwise
quickly identified in 5G networks. As a result, this would save
operators valuable engineering resources and frees them to spend
more time optimizing their services while reducing mean time to
resolution."
By automating assurance with AI, operators can
substantially reduce the cost and time from traditional,
labor-intensive methods such as manual network monitoring and
transition to a more proactive approach to enhancing the customer
experience. Thus, preventing network degradations before they
affect a significant number of subscribers and generating real-time
network intelligence drives service orchestration and closed-loop
network automation. Furthermore, operators can achieve smart
network resource planning with AI-based prediction engines and
minimize the possibility of substantial network outages to ensure a
consistent user experience.
RADCOM ACE enables operators to analyze billions of transactions
to find patterns and relationships in their network. This
information automatically helps set and continuously adapt Key
Performance Indicators (KPIs) and thresholds for service usage and
quality, enabling the operator to monitor a significant number of
KPIs without the need for manual intervention while saving
substantial resources. For example, when an anomaly occurs or the
service drops below a predicted threshold level, a pre-set alarm
will be automatically triggered and sent to the operator's network
orchestration, Business Support Systems, or Operations Support
Systems, alerting the operator of the issue and activating
closed-loop automation. These automated processes will enable
operators to manage their networks more effectively, deal with the
increasing 5G complexities and allow the dynamic management of
network resources.
RADCOM ACE's new innovative AI solution offers operators several
vital benefits:
- Proactively identify performance issues across all
services.
- Analyze vast amounts of data generated by the
network, which no human can do.
- Solve complex pattern recognition problems and
identify patterns over time and across different data sources.
- Optimize the customers' quality of experience and
overall quality of service in the most efficient way, accumulating
experience over time and enabling an intelligence data feed to
reduce manual actions.
Some of the AI-driven use cases enabled by our AI solution:
- Automate 5G network troubleshooting: use advanced
AI-driven insights such as automated anomaly detection to pinpoint
and resolve critical customer-affecting issues rapidly.
- Smartly monitor VIP customers and premium
services: protect important revenue streams by
automatically monitoring and optimizing premium services and VIP
customer groups on public/private networks and 5G network
slicing.
- Improve the customer experience: utilize AI/ML to
gain insights into network encrypted traffic, allowing operators to
understand the customer's Quality of Experience (QoE) for services
such as video streaming and AR/VR.
- Manage network resources automatically: utilize
predictive analytics to set dynamic baselines for trends and
network usage to optimize network performance and prevent future
degradations.
As more operators rollout standalone 5G services, deploy network
slicing and implement public/private networks, RADCOM ACE is
expected to become vital for automatically detecting and resolving
network issues. This automated approach to service assurance may
help operators overcome the challenges of operating complex,
multi-vendor 5G networks at scale and ensure the quality of new
revenue-generating 5G services.
For all investor inquiries, please contact:
Investor Relations:
Miri Segal
MS-IR LLC
917-607-8654
msegal@ms-ir.com
Company Contact:
Amir Hai
CFO
+972-77-774-5011
amir.hai@radcom.com
About RADCOM
RADCOM (Nasdaq: RDCM) is the leading expert in 5G ready
cloud-native network intelligence solutions for telecom operators
transitioning to 5G. RADCOM Network Intelligence consists of RADCOM
Network Visibility, RADCOM Service Assurance, and RADCOM Network
Insights. The RADCOM Network Intelligence suite offers intelligent,
container-based, on-demand solutions to deliver network analysis
from the RAN to the core for 5G assurance. Utilizing automated and
dynamic solutions with smart minimal data collection and on-demand
troubleshooting and cutting-edge techniques based on machine
learning, these solutions work in harmony to provide operators an
understanding of the entire customer experience and allow them to
troubleshoot network performance from a high to granular level
while reducing storage costs and cloud resource utilization. For
more information on how to RADCOMize your network today, please
visit www.radcom.com, the content of which does not form a part of
this press release.
Risks Regarding Forward-Looking Statements
Certain statements made herein that use words such as "expect,"
"believe," "will," "plan," "estimate," "project," "intend," "may,"
"might," "predict," "potential," "anticipate," "enable," or similar
expressions are intended to identify forward-looking statements
within the meaning of the Private Securities Litigation Reform Act
of 1995 and other securities laws. For example, when the Company
discusses the anticipated rollout of 5G and other trends in the
communication market, the RADCOM ACE specifications, benefits, and
capabilities, its ability to saves valuable resources, and to
enable networks management more effectively, it is using
forward-looking statements. Such statements involve known and
unknown risks and uncertainties that could cause the actual
results, performance, or achievements of the Company to be
materially different from those that may be expressed or implied by
such statements. For additional information regarding these and
other risks and uncertainties associated with the Company's
business, reference is made to the Company's reports filed from
time to time with the U.S. Securities and Exchange Commission. The
Company does not undertake to revise or update any forward-looking
statements for any reason.
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SOURCE RADCOM Ltd.