PKSI Primus Knowledge Solutions (MM)

Primus Knowledge Solutions to Present at the Craig-Hallum Capital Group Institutional Investor Conference SEATTLE, May 13 /PRNewswire-FirstCall/ -- Primus Knowledge Solutions, Inc. , a leader in knowledge management solutions, will present to investors on Thursday, May 20, in Minneapolis, MN, at the Marquette Hotel. Michael Brochu, president and CEO of Primus, will provide an overview of the company's business and products, the progress the company has made during the past year, and the growth opportunities that lay ahead. The conference will feature management from 30 participating companies. Attendance is by invitation only. More information may be found at: http://www.craig-hallum.com/conference.html. About Primus Knowledge Solutions, Inc. Primus Knowledge Solutions (NASDAQ:PKSI) develops award-winning software that enables companies to provide a superior customer experience via contact centers, help desks, self-service, and electronic communication channels. Primus technology powers every interaction with knowledge to increase customer satisfaction and reduce operational costs. The company continues to receive industry accolades for its robust product suite. In 2003, Primus received the STAR Award for "Best Support Technology Vendor" from the Service & Support Professionals Association (SSPA), was recognized for its trend-setting products and named one of the "100 Companies that Matter in Knowledge Management" by KMWorld magazine, and received the CRM Excellence Award from the editors of Customer Interaction Solutions magazine. Global organizations such as Allied Irish Bank, The Boeing Company, CompuCom, EMC, Ericsson, Inc., Fujitsu Limited, Inc., IBM, Eastman Kodak Co., HSBC, Orange, Motorola, 3Com, and T-Mobile rely on Primus technology to enhance their customer service and support initiatives. Visit http://www.primus.com/ for more information. Primus and Primus Knowledge Solutions are registered trademarks of Primus Knowledge Solutions, Inc. Other products and company names mentioned in this press release may be the trademarks of their respective owners. For more information, contact: Primus Investor Relations, +1-206-834-8341, . DATASOURCE: Primus Knowledge Solutions, Inc. CONTACT: Investor Relations of Primus Knowledge Solutions, Inc., +1-206-834-8341, Web site: http://www.craig-hallum.com/conference.html http://www.primus.com/

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