CompuCom Enhances Relationship with Microsoft to Advance the Digital Workplace Evolution
August 11 2021 - 9:00AM
Business Wire
CompuCom, a Leading North American Managed
Services Provider, Evolves its Support for Hybrid Workplaces with
Advanced Devices Support Service Offering
CompuCom, a managed services provider and wholly owned
subsidiary of The ODP Corporation (NASDAQ:ODP), announced today
that it has become a Certified Microsoft Authorized Service
Provider empowered to provide digital workplace support for
Microsoft’s expanding line of enterprise-ready Surface devices.
CompuCom already supports the purchase, deployment, management
and maintenance of Windows 10, Microsoft 365, Microsoft Exchange,
Microsoft Azure Active Directory, and Windows Server 2019. With
today’s announcement, it is expanding its lifecycle support
solution portfolio to include hardware repair, refurbish, and
recycle services for Surface devices.
CompuCom joins a select group of Microsoft resellers authorized
to provide repair services for Surface laptops including the
Surface Pro 7+, Surface Pro 7, Surface Go 2, Surface Pro X Sq1 and
Sq2 and the Microsoft Laptop 3 13” and 15”.
“Our long-term relationship with Microsoft enables us to deliver
first-class end-user experiences across a variety of Microsoft
solutions,” said CompuCom President Mick Slattery. “As the surge in
hybrid workplace scenarios increases, customers are asking for our
assistance to digitally empower their employees with cost effective
and scalable 24/7 anytime and anywhere support.”
Today organizations are contending with the challenges
associated with the proliferation of new technologies all while
adjusting to a new normal. In some cases, these ongoing changes are
directly at odds with traditional workplace scenarios highlighting
concerns such as endpoint security outside the corporate network as
well as providing endpoint support to a distributed workforce.
CompuCom, with over 30 years of experience, remains uniquely
positioned to deliver some of the best partner-provided Microsoft
hardware support capabilities helping to answer many of these
challenges.
“We recognize a great customer experience hinges on a great
employee experience, which means investing in technology that
drives simplicity, reliability, resiliency, and nimbleness for
employees regardless of where they work,” said CompuCom Vice
President of Infrastructure and Cyber Security Capabilities Stephen
Gorham. “We are excited that Microsoft has chosen us to fast track
the future of work for their customers through our employee-centric
digital workplace support services.”
About CompuCom
CompuCom is a wholly owned subsidiary of The ODP Corporation
(NASDAQ:ODP), a leading provider of business services, products and
digital workplace technology solutions through an integrated B2B
distribution platform, which includes world-class supply chain and
distribution operations, dedicated sales professionals and
technicians, online presence, and approximately 1,100 stores.
CompuCom provides end-to-end managed workplace services,
infrastructure modernization and digital consulting to enable the
digital workplace for enterprise, midsize and small businesses. For
more information, visit compucom.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210811005169/en/
Arthur Bailey CompuCom Arthur.Bailey@CompuCom.com
Mitch Polikoff BCW | Burson Cohn & Wolfe
mitch.polikoff@bcw-global.com
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