COLUMBIA, Md., Jan. 9, 2014 /PRNewswire/ -- MICROS Systems,
Inc. (NASDAQ: MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, today
announced a new strategic global collaboration with Microsoft, Dell
and Intel to reimagine the hospitality and retail mobile experience
for employees and customers alike.
Taking advantage of recent trends in technology such as the
"Consumerization of IT", MICROS is introducing an ultra-modern
mobile solution that blends the best of a rich user experience,
lower cost tablet devices with extended battery life, and all of
the enterprise-grade capabilities provided by MICROS
software. MICROS' Simphony™ Enterprise for Food &
Beverage, Xstore™ for Retail, and OPERA™ for Hotels, will be the
first MICROS solutions available on this new platform.
MICROS software, running on Windows 8.1 technologies, coupled
with a new tablet by Dell incorporating the latest Intel®
Atom™ processor, bring a fluid, beautiful, touch experience to
hospitality and retail operators around the world. The solution
offers a highly customizable experience allowing any staff member
to perform multiple activities from one device. Among other
benefits, staff can dock the tablet onto the MICROS mStation, which
provides reliable connectivity to peripherals such as cash drawers,
scanners, scales and customer facing displays, and then go mobile
for clienteling, to show specials of the day, upcoming customer
events, and of course, to take orders. Managers can use the
same device with access to different information such as analytics,
restaurant wait lists and reservations, and to track and manage
such metrics as sales and costs, inventory orders and receiving, or
labor utilization.
This consistent experience across devices and the flexibility of
the solution will help hospitality and retail professionals to be
more productive and offer better experiences to employees and
customers. The MICROS tablet experience is yet another example of
how mobile devices can transform businesses with new revenue
models, new ways of communicating with customers, and new ways of
inspiring employees.
"We are excited that our collaboration will enable MICROS to
expand the MICROS mobile experience for our clients with a
game-changing user interface and affordable, high-performance
tablet solution that doubles as a stationary workstation when
docked with the MICROS mStation," stated Russell Butler, Senior Vice President of Global
Research & Development, MICROS. "This collaboration exemplifies
MICROS' strategic imperative to remain innovative and continually
provide its clients with the latest technologies."
"Dell is pleased to work with industry leaders such as MICROS,
Intel and Microsoft to offer an affordable and high performance
solution based on the tablet by Dell," stated Joyce Mullen, Vice President and General
Manager, Dell OEM Solutions. "Dell OEM Solutions has been in
business for over 15 years helping companies like MICROS bring its
own ideas and technology to market by leveraging Dell hardware and
services."
"The opportunity for mobility in hospitality and retail is to
deliver innovation that both inspires us and deliver solutions
which are optimized for enterprise grade deployments," said
Paul Butcher, Retail and Hospitality
Strategist, Intel. "Customers of all sizes can benefit because our
common commitment and understanding of business processes and
business worthy solutions."
"In retail, we all know that customer service is paramount and
everyone wants to spend more time with the customer, and less time
with technology," said Tracy Issel,
General Manager Worldwide Retail, Consumer Goods and Hospitality at
Microsoft. "MICROS is developing highly customizable solutions
built on Windows 8.1 and Windows Embedded 8.1 Industry Pro that
give businesses a beautiful, modern experience that is consistent
across all devices. Whether used by a server or a manager, this
solution helps operators spend more time in front of
customers."
Prototypes of the MICROS-Dell tablet solution will be
demonstrated at the 2014 annual NRF "BIG Show" which will be held
at The Jacob Javits Center in New York
City, January 12-14,
2014. Visit Dell at Booth #3139. MICROS is targeting
Summer 2014 for product/solution availability.
About MICROS Systems, Inc.
MICROS Systems, Inc.
provides leading enterprise-wide applications, services and
hardware for the hospitality and retail industries. Serving an
extensive portfolio of clients worldwide, MICROS solutions are
utilized in hotels, casinos, table and quick service restaurants,
retail, leisure and entertainment, fuel and convenience, cruise,
and travel operations in more than 180 countries, and on all seven
continents. MICROS combines its industry knowledge and expertise to
provide cloud-based, mobile and on premise solutions that allow its
clients to streamline operations and successfully engage their
customers.
MICROS applications include point of sale, property management,
central systems, business intelligence, eCommerce, loyalty, CRM,
loss prevention, distributed order management, labor management,
inventory management, and merchandise planning solutions. MICROS
services include hosting and SaaS, platform implementation and
integration, strategic business consulting, interactive marketing,
design services including creative and user experience, and managed
services. MICROS stock is traded through NASDAQ under the symbol
MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality and retail industries,
please contact Louise Casamento,
Vice President of Marketing at (443) 285-8144 or (866) 287-4736.
You can also visit the MICROS website at www.micros.com or send an
email to info@micros.com. Follow MICROS on Facebook,
LinkedIn, YouTube, and the MICROS Blog.
The MICROS logo is a registered trademark of
MICROS Systems, Inc.
All other product and brand names are the property of their
respective owners.
Contact:
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Louise J.
Casamento
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Vice President of
Marketing
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443-285-8144
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lcasamento@micros.com
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SOURCE MICROS Systems, Inc.