Mattson Technology Names Stuart Rafferty Senior Director of Customer Satisfaction
December 15 2004 - 8:45AM
PR Newswire (US)
Mattson Technology Names Stuart Rafferty Senior Director of
Customer Satisfaction Rafferty to Spearhead Customer Partnership
Initiatives FREMONT, Calif., Dec. 15 /PRNewswire-FirstCall/ --
Mattson Technology, Inc. (NASDAQ:MTSN), a leading supplier of
advanced process equipment used to manufacture semiconductors,
today announced that Stuart Rafferty, 43, has been named senior
director of Customer Satisfaction. In this newly created role,
Rafferty will report to the chief operating officer and oversee
Mattson's global field services and customer support organizations.
Rafferty will be responsible for developing an integrated,
cross-business-unit approach to customer service and support
implementation. Previously, Rafferty held the position of director
of Technical Support at Mattson. Rafferty joined Mattson Technology
in 1994 and started the company's United Kingdom support
organization, which he managed until transferring to Mattson's
Fremont, California office in 1998. He was instrumental in leading
multi-functional resource teams to deliver customer solutions for
new product introduction acceptances, including for Mattson's now
production-proven Aspen III platform. Prior to joining Mattson,
Rafferty held various engineering, service and support positions at
Seagate Microelectronics (Scotland), Motorola (Scotland) and Tegal
(UK). "We created this new position to bring additional management
focus to our field operations for disciplined execution of business
processes in customer support," said Robert B. MacKnight, chief
operating officer for Mattson Technology. "Stuart's extensive
technical and international experience will be invaluable as we
continue to strengthen our global support infrastructure to quickly
meet our customers' requirements." "Mattson is committed to helping
our customers by driving a systemized, proactive approach to
customer support," said Rafferty, newly appointed Customer
Satisfaction senior director. "I am pleased to have this
opportunity to help strengthen Mattson Technology's interface with
and support of our growing portfolio of global customers." About
Mattson Technology, Inc. Mattson Technology, Inc. is a leading
supplier of semiconductor wafer processing equipment used in the
fabrication of integrated circuits. The company's dry strip and RTP
equipment utilize innovative technology to deliver advanced
processing capabilities on high-productivity platforms for the
fabrication of current- and next-generation devices. Since
beginning operations in 1989, the company's core vision has been to
help bring technology leadership and productivity gains to
semiconductor manufacturers worldwide. For more information, please
contact Mattson Technology, Inc., 47131 Bayside Parkway, Fremont,
Calif. 94538. Telephone: (800) MATTSON/(510) 657-5900. Fax: (510)
492-5911. Internet: http://www.mattson.com/. Mattson Technology
Contact Lauren Vu Mattson Technology, Inc. tel +1-510-492-6518 fax
+1-510-492-2800 DATASOURCE: Mattson Technology, Inc. CONTACT:
Lauren Vu of Mattson Technology, Inc., +1-510-492-6518, or fax,
+1-510-492-2800, or Web site: http://www.mattson.com/
Copyright
Mattson Technology, Inc. (NASDAQ:MTSN)
Historical Stock Chart
From Sep 2024 to Oct 2024
Mattson Technology, Inc. (NASDAQ:MTSN)
Historical Stock Chart
From Oct 2023 to Oct 2024