Latitude Software and PaymentVision Offer Integrated Debt Collection and Electronic Payment Solution
February 08 2012 - 9:00AM
Business Wire
Latitude Software, an Interactive Intelligence Group Inc.
company (Nasdaq: ININ), and PaymentVision have partnered to offer
an integrated debt collection and electronic payment solution.
The integrated solution was designed to help customers reduce
costs, more quickly receive settlements, and increase
compliance.
“Before we deployed the integrated Latitude and PaymentVision
solution we were doing everything manually,” said Western Mass.
Credit Corp.’s president and CEO, Linda Lata. “Following
deployment, we immediately saw an increase in collections. There’s
no longer a bottleneck at our credit card and Web terminal, our IVR
captures calls that would have been lost to disconnections, and we
are now PCI-compliant. Overall this has been a great experience for
us.”
Latitude provides debt collection software and services for
collection agencies, first-party creditors, debt buyers, and law
firms. Its software suite, which can be delivered via a premise or
hosted model, manages all pre- and post-charge-off accounts and the
entire collection workflow process. The software suite’s open
architecture was designed to help customers improve communications
and account tracking for more effective debt recovery.
“Our partner mission is to deliver the most feature-rich
solution that streamlines the payment collection process, boosts
productivity, and increases PCI compliance,” said PaymentVision
CEO, Robert Pollin. “Latitude’s offering perfectly supports this
mission by giving our joint customers added value through a
flexible, easy to use, yet comprehensive solution.”
The PaymentVision solution enables customers to accept ACH,
check, and credit or debit card payments by phone or through
Internet channels. PaymentVision’s electronic payment services give
customers reduced administrative overhead, additional payment
channels, and PCI compliance advantages. The company’s “no hold, no
reserve” feature offers flexible settlement options so that
customers can leverage their current banking relationships, thus
eliminating hold requirements and accelerating funds receipt.
“Our mission is to offer flexible and complete solutions that
give our customers a competitive edge,” said Latitude president,
Carl Harkleroad. “PaymentVision helps us deliver on that mission by
adding powerful automated payment features to our suite, such as
its unique ‘no hold, no reserve’ capability. We’re proud to partner
with PaymentVision to give our joint customers an even greater
competitive advantage.”
About PaymentVision
PaymentVision is a biller-direct, PCI-compliant, electronic
payment gateway provider. PaymentVision offers clients the unified
ability to accept ACH, check, and credit or debit card payments, by
phone, or through Internet channels. PaymentVision solutions handle
billions of dollars for thousands of financial institutions, large
and small nationwide including, credit unions, banks, consumer
finance and collection agencies. PaymentVision was founded in 1988
and is headquartered in Gaithersburg, Maryland. PaymentVision can
be reached at 800-345-7243, or on the Web at
www.paymentvision.com.
About Latitude Software
Latitude Software, an Interactive Intelligence Group Inc.
(Nasdaq: ININ) company, provides debt collection software and
services. Latitude has hosted and on-premise solutions that are
easy to use and offer comprehensive functionality for faster, more
effective debt collection and portfolio recovery. The Latitude
software suite is built using the latest Microsoft .NET development
tools and Microsoft SQL server database technologies. Latitude was
founded in 1997 and serves more than 200 companies nationwide.
Latitude is headquartered in Jacksonville, Florida and can be
reached at 866.396.2599, sales@debtsoftware.com, or on the Net at
www.debtsoftware.com.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global
provider of contact center automation, unified communications, and
business process automation software and services. The company’s
unified IP business communications solutions, which can be deployed
on-premise or via the cloud, are ideal for industries such as
financial services, insurance, outsourcers, collections, and
utilities. Interactive Intelligence was founded in 1994 and has
more than 4,000 customers worldwide. The company is among Forbes
Magazine’s 2011 Best Small Companies in America and Software
Magazine’s 2011 Top 500 Global Software and Services Suppliers. It
employs more than 1,000 people and is headquartered in
Indianapolis, Indiana. The company has offices throughout North
America, Latin America, Europe, Middle East, Africa and Asia
Pacific. Interactive Intelligence can be reached at +1 317.872.3000
or info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All
other trademarks mentioned in this document are the property of
their respective owners.
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