Nuance Communications and CTG Deliver Speech-Enabled Warehouse Management System
April 03 2007 - 8:00AM
Business Wire
Nuance Communications, Inc. (NASDAQ: NUAN) and CTG (NASDAQ: CTGX),
a leading IT services provider with extensive experience in the
automation of warehouse and distribution centers within the CPG(a)
and Food & Beverages industries, today announced that CTG has
selected Nuance speech technology to power Vulcan Voice, its new
speech-enabled solution for the warehousing and logistics industry.
The new solution allows workers to interact with the warehouse
management system by voice, improving productivity and accuracy
across manufacturing plants and distribution facilities by freeing
workers� hands and eyes to focus on specific warehouse tasks.
Vulcan Voice incorporates Nuance�s speech recognition and
text-to-speech technology to optimize the enterprise-wide
management of inventory, resources and facilities. CTG has
delivered Vulcan Voice to a major North American CPG manufacturer
to transform its complex warehouse operations across more than 200
individual facilities. This manufacturer, a CTG customer for more
than a decade, opted to speech-enable its existing logistics
solution to optimize the overall efficiency of warehouse
operations, including loading, receiving and replenishment. The
speech application from CTG and Nuance replaces cumbersome
keyboards and touch screens and allows expanded capabilities of the
CTG warehouse system while reducing labor costs and minimizing new
capital investments. �We selected Nuance as our strategic partner
based on the high recognition accuracy demonstrated by the VoCon�
3200 engine, especially in noisy environments, such as those a
mobile device user might experience in a distribution center,� said
Michael Colson, CTG�s senior vice president, IT Solutions. �In our
logistics laboratories, engineers evaluated several competitive
voice technologies by conducting extensive noise and accuracy tests
and concluded that Nuance VoCon 3200 was the clear choice for
embedded voice-recognition. Nuance also provides state-of-the-art
embedded text-to-speech software that accurately reads data in a
natural-sounding voice.� �Speech is truly everywhere: from cars and
mobile phones, to healthcare facilities and legal offices and
increasingly in warehouse facilities,� said Craig Peddie, vice
president and general manager, embedded speech solutions, Nuance.
�CTG logistics solutions provide a smooth flow of real-time,
accurate, critical business information where and when it�s needed.
But traditional data input and output options limit the
productivity of mobile workers in a warehouse environment. Nuance
speech solutions enable IT software developers and systems
integrators such as CTG to construct a more efficient user
interface for specific tasks in the distribution center.� (a) -
Consumer Package Goods About CTG Backed by 40 years� experience,
CTG provides IT application management, consulting, software
development and integration, and staffing solutions. CTG has
automated hundreds of warehouse and distribution facilities ranging
from less than 20,000 to over two million square feet, both in
North America and Europe. CTG�s 3,300 IT professionals based in an
international network of offices in North America and Europe have a
proven track record of delivering solutions that work. More
information about CTG is available on the Web at www.ctg.com. About
Nuance Communications, Inc. Nuance is a leading provider of speech
and imaging solutions for business and consumers around the world.
Its technologies, applications, and services make the user
experience more compelling by transforming the way people interact
with information and how they create, share, and use documents.
Every day, millions of users and thousands of businesses experience
Nuance�s proven applications. For more information, please visit
www.nuance.com. Nuance, the Nuance logo and VoCon are trademarks or
registered trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
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