ST. LOUIS, March 16, 2011 /PRNewswire/ -- Responding to last
week's devastation in Japan,
Charter Communications, Inc. (Nasdaq: CHTR) will waive all charges
for direct dial long-distance calls to Japan from residential and business Charter
Phone® customers until April 30. The
free offer will be retroactive for calls placed to Japan from March
11.
"Seeing the horrific images on television and not being able to
hear the voice of a family member, a business colleague or friend
is unimaginable," said Rich
DiGeronimo, Charter's Senior Vice President, Product and
Strategy. "In times of staggering devastation such as these, what
may seem small efforts to some can go a long way in easing the
burden of others. We hope to connect friends and loved ones to help
ease their pain, and will continue to keep the victims and rescue
workers in our thoughts."
Charter has seen call volume to Japan decline from its peak on Friday, the day
the earthquake and tsunami hit the country, although volume remains
higher than normal. According to DiGeronimo, about half of calls
placed to Japan are being
answered.
Charter Phone customers will be credited for any calls placed to
Japan from March 11-14. Calls made from March 14 through April 30 will be not appear on
customers' monthly statements(1). Free calls can be placed to
landline or mobile phones. Calls to operators or directory assisted
calls will be charged at the usual rate.
(1) Charter reserves the right to curtail free calling to any
business customer during this period if the amount of free
direct-dialed minutes used in calling Japan is more than 200% of the customer's
average monthly direct-dialed minutes for calls to Japan.
About Charter
Charter is a leading broadband communications company and the
fourth-largest cable operator in the
United States. Charter provides a full range of advanced
broadband services, including advanced Charter TV™ video
entertainment programming, Charter Internet™ access, and Charter
Phone™. Charter Business® similarly provides scalable, tailored,
and cost-effective broadband communications solutions to business
organizations, such as business-to-business Internet access, data
networking, business telephone, video and music entertainment
services, and wireless backhaul. Charter's advertising sales and
production services are sold under the Charter Media® brand. More
information about Charter can be found at charter.com.
SOURCE Charter Communications, Inc.