ARRIS Announces Industry Milestone With Comcast - Performing First CMTS Hitless Software Upgrade
January 13 2005 - 9:34AM
PR Newswire (US)
ARRIS Announces Industry Milestone With Comcast - Performing First
CMTS Hitless Software Upgrade SUWANEE, Ga., Jan. 13
/PRNewswire-FirstCall/ -- ARRIS (NASDAQ:ARRS) today announced an
industry first, having successfully performed multiple Cable Modem
Termination System (CMTS) hitless software upgrades with Comcast.
Accomplishing a "hitless upgrade" has been an important goal within
the industry. This capability enables operators to more seamlessly
perform the software upgrades needed to launch new high-speed and
voice services. Results can include: increased network reliability,
enhanced customer experience, and reduced operator costs. Comcast
and ARRIS leveraged the innovative ARRIS Cadant(R) C4(TM) CMTS
hardware redundancy features and automated software upgrade process
in their landmark hitless upgrades to the Cadant C4 CMTS Release
4.0 software. "At Comcast, we are focused on continuously advancing
our network, rolling out new built-for-broadband services, and
ultimately creating the best broadband experience for our
customers. This is what has led Comcast to become our nation's
number one broadband provider," said Dave Fellows, Comcast chief
technology officer. "ARRIS' industry milestone fully supports this
vision, enabling Comcast to support all of our new service launches
with regular software upgrades that we expect to be transparent to
the customer. We value ARRIS' understanding of the important need
to balance technology advancement with the customer experience, and
we are pleased to have worked with them on achieving this industry
milestone," continued Fellows. "The Cadant C4 CMTS continues to
redefine the definition of Carrier Grade," said ARRIS VP,
Engineering Dan Hickey. "We greatly appreciate the close working
relationship with Comcast and are proud that we could achieve this
industry milestone together." About ARRIS ARRIS provides broadband
local access networks with innovative high-speed data and telephony
systems for the delivery of voice, video and data to the home and
business. ARRIS complete solutions enhance the reliability and
value of converged services from the network to the subscriber.
Headquartered in Suwanee, Georgia, USA, ARRIS has design,
engineering, manufacturing, distribution, service and sales office
locations throughout the world. Information about ARRIS products
and services can be found at http://www.arrisi.com/ . About the
Cadant C4 CMTS The ARRIS Cadant C4 CMTS is a PacketCable, DOCSIS
2.0 and Euro-DOCSIS 1.1 qualified carrier-grade edge router/CMTS
that delivers the industry's highest levels of performance in terms
of capacity, density, throughput and availability. The C4 meets
subscribers' growing demands for new and advanced services, while
reducing operational costs with carrier-grade system scalability to
tens of thousands of subscribers per system. The fully redundant
and serviceable system architecture delivers unprecedented service
availability, re-defining new levels of performance to cable data
customers worldwide. DATASOURCE: ARRIS CONTACT: Alex Swan of ARRIS
Media Relations, +1-678-473-8327, or Web site:
http://www.arrisi.com/
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