ARRIS Workflow Management Suite Adds Portuguese Interface
April 23 2008 - 11:00AM
PR Newswire (US)
WorkAssure(TM) Automated Software now Available in 4 Languages
SUWANEE, Ga., April 23 /PRNewswire-FirstCall/ -- ARRIS
(NASDAQ:ARRS) announced today that its market-leading Field
Management Solution, WorkAssure(TM), is now available with a
Portuguese language Graphical User Interface, in addition to its
existing English, Spanish and French versions, to support the
global cable marketplace. WorkAssure is a paperless, automated
operations software system (OSS) solution that enables cable
operators to optimize the performance of their field management
personnel and enhance the efficiency and accuracy of new subscriber
installations while increasing the speed of customer service
response times. WorkAssure has one of the largest number of
technicians under contract worldwide -- a measure of the ease of
installation and overall quality of the solution. Available from
its outset in English and French, the support for Spanish and
Portuguese languages demonstrates ARRIS's continued commitment to
the growing Latin American cable marketplace. "ARRIS is primed to
supply its premier workforce management solution to the world's
cable operators," said Bailey Shewchuk, ARRIS Vice President &
General Manager, Assurance Solutions Division, Media &
Communication Systems. "The flexible design of WorkAssure, not only
enables comprehensive language support, but also includes a
feature-rich solution with the ability to integrate with multiple
outside sources." About ARRIS ARRIS is a global communications
technology company specializing in the design, engineering and
supply of technology supporting triple- and quad-play broadband
services for residential and business customers around the world.
The company supplies broadband operators with the tools and
platforms they need to deliver reliable telephony, demand driven
video, next-generation advertising and high-speed data services.
ARRIS products expand and help grow network capacity with access
and outside plant construction equipment, reliably deliver voice,
video and data services and assure optimal service delivery for end
customers. Headquartered in Suwanee, GA, USA, ARRIS has R&D
centers in Atlanta; Chicago; State College, PA; Beaverton, OR;
Wallingford, CT; Cork, Ireland; and Shenzhen, China, and operates
support and sales offices throughout the world. Information about
ARRIS products and services can be found at http://www.arrisi.com/.
DATASOURCE: ARRIS CONTACT: Alex Swan of ARRIS Media Relations,
+1-678-473-8327, Web site: http://www.arrisi.com/
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