PHILADELPHIA, July 16,
2024 /PRNewswire/ -- GoldOller Real Estate
Investments, an industry leader in apartments, has been ranked
first in the nation for positive reviews of its onsite management
teams, according to a new, major survey by a Widewail, a leader in
multifamily reputation management.
The Widewail's 2024 Voice of the Resident Report, tallied tenant
reviews at properties managed by the nation's 50 largest apartment
management firms, including GoldOller. GoldOller ranked No. 1
among its peer companies for the reputation of its site staff, and
No. 2 in its overall "Reputation Health Score," which considers
several additional factors including the number of reviews
customers give and GoldOller's responsiveness.
"There is no matrix of accomplishment more important to us than
our earned reputation, from the perspective of the tenants we
serve," said GoldOller President Jill
Hinton. "We view our tenants, every site-based employee, and
even our vendors, as part of a shared experience of mutual respect,
comfort, security, and support — part of our family. That's our GO
Community."
"Widewail congratulates GoldOller on its exceptional performance
in this year's reputation rankings," said Widewail CEO Matt Murray. "GoldOller's commitment to resident
experience has clearly made an impact, as reflected in its
impressive reputation on Google. We are thrilled to highlight the
measurable impact of GoldOller's efforts through our reporting.
Onsite teams are mentioned in 91% of GoldOller's positive resident
reviews; #1 out of the NMHC Top 50 and 33% above the industry
average. This achievement is a testament to the hard work and
dedication of the GoldOller team, and we are excited to celebrate
alongside GoldOller."
"These rankings highlight the exceptional talent, efforts, joy,
and pride demonstrated each day by the entire GoldOller team, who
thrive by providing outstanding services to our residents," said
GoldOller CEO Jake Hollinger. "The
recognition reinforces our belief that prioritizing our exceptional
employees is the best way to service our residents. It's
fundamental to our success and it defines us as a company."
The ranking was released amid the National Apartment
Association's annual Apartementalize conference, which was held in
Philadelphia, GoldOller's
headquarters city. And it came as GoldOller blitzed the week-long
event with an innovative strategy designed to highlight its unique
approach.
"It was wonderfully fitting that we all learned of our
reputation ranking from Widewail while 135 of our senior management
team, from across the county, was attending GoldOller's This is
Home living room exhibit at the National Apartment Association's
Apartmentalize conference in Philadelphia," said Maddie Grussendorf, GoldOller's Marketing and
Innovation Director. "Our display was the first time any
owner-operator exhibited at an NAA conference. It afforded great
brand awareness. But most importantly, it was incredibly energetic
and provided an opportunity to showcase our terrific team.
GoldOller remains employee-centric, widely innovative, and keenly
professional. That's a great combination for our success."
GoldOller and its affiliated companies operate a portfolio of
40,000 units, located in 28 states, consistently ranking among the
50 largest property management companies in the United States. Portfolio properties
include both owned and operated, and fee-managed market-rate
apartment communities ranging in size from 200 to 2,000 units. The
portfolio also includes affordable housing communities operated by
Multifamily Management Services Inc., a GoldOller affiliate.
GoldOller maintains corporate offices in Philadelphia, Suffern, N.Y., and Delray Beach, FL.
Please click here for photos of our NAA display and here
for a video of our NAA booth.
Contact: Anthony
Campisi
Anthony@WalnutLaneStrategies.com
(732) 266-8221
View original content to download
multimedia:https://www.prnewswire.com/news-releases/goldoller-real-estate-leads-the-nation-in-resident-approval-according-to-a-major-new-industry-survey-302198258.html
SOURCE GoldOller Real Estate Investments, LLC