Collette Health Introduces Two Innovative Features: Follow Patient and Presence Detection
July 16 2024 - 9:05AM
Business Wire
New features utilize human-centered AI
technology to enhance patient safety, improve observer efficiency,
and streamline clinical workflows.
Collette Health, a leader in virtual patient safety solutions,
is excited to announce the launch of two innovative features:
Follow Patient and Presence Detection. These advancements showcase
Collette Health's commitment to staying on the forefront of patient
safety solutions, continually developing features that enhance
patient safety, bolster confidence in remote observation, and
streamline the workflows of healthcare providers who rely on their
technology. Their dedication to human-centered AI ensures that new
technologies are thoughtfully implemented, ensuring they
effectively meet the needs of both patients and clinicians.
Follow Patient: Ensuring Continuous Patient
Visualization
A critical challenge in virtual patient observation is
maintaining continuous visibility of the patient, which
traditionally requires constant manual adjustments of the camera.
This process is cumbersome and inefficient, particularly when an
observer is responsible for multiple patients.
Collette Health’s Follow Patient feature addresses this problem
by using human-centered AI to detect patient movements and
automatically keep the camera focused on the patient. This reduces
the need for observers to manually adjust the camera, allowing them
to concentrate on other critical tasks. As a result, the feature
enhances patient visualization, thereby improving overall patient
safety and observer efficiency.
Presence Detection: Elevating Observer Accountability
While the Follow Patient feature ensures the subject remains in
view, the Presence Detection feature guarantees that the observer's
attention is consistently where it should be—on the patients. With
phones, computers, and other digital distractions, maintaining
focus is more challenging than ever. This is particularly
problematic since the observer’s ability to remain attentive and
responsive to patient needs is essential to ensuring patient
safety.
The Presence Detection feature combats this issue by
continuously evaluating the presence and gaze of the observer,
ensuring they remain focused on their duties. With a validated 95%+
accuracy rate, the solution provides alerts during periods of
inattentiveness, guiding observers to re-engage and stay attentive.
This not only increases observer accountability but also
facilitates the identification of poor performers, which keeps
patients safe in real-time.
Additionally, more present observers lead to more verbal
engagement with patients and an overall reduction in the rate of
alarms. Platform-wide analysis shows an overall 2.1% reduction in
the alarms per hour with the use of Presence Detection. This
decrease in alarm rates helps reduce alarm fatigue, boosts
confidence in the reliability of remote observation, and ultimately
enhances patient safety.
Seamless Integration and Enhanced Workflows
Both the Follow Patient and Presence Detection features will be
seamlessly integrated into existing Collette Health solutions,
ensuring that current workflows are not disrupted. The smooth
integration allows clinical staff to quickly adapt to the new
features without any additional training or equipment.
“The powerful impact of virtual observation relies on the
strength of the observer to closely monitor at-risk patients and
engage early to re-direct patients to avoid harm,” said Christine
Gall, Chief Nursing Officer at Collette Health. “These enhancements
will elevate the quality of observation, enabling the clinical
staff to focus on what they do best—caring for patients.”
Designed for simplicity, these features will enhance clinical
workflows by enabling clinical staff to better rely on virtual
clinicians. By automating camera adjustments and ensuring observer
attentiveness, the Follow Patient and Presence Detection features
allow clinicians to focus more on direct patient care and less on
the technical aspects of remote observation. Streamlining these
processes not only improves efficiency but also reinforces the
trust between clinical staff and virtual observation solutions.
To learn more about Collette Health, visit
collettehealth.com.
About Collette Health
Collette Health is a leading provider of continuous virtual
patient observation solutions. By integrating real observers with
human-centered AI technology, Collette Health enhances clinical
workflows, improves the safety and quality of clinical care, and
lowers both direct and indirect costs of patient care.
Rated 90.5% by KLAS, Collette Health’s solutions have reduced
fall rates by 68%, saving $1.17 billion in fall-related costs in
2023. Used by over 170 hospitals and health systems, their
solutions include a two-way communication technology, multilingual
translation services (including American Sign Language), and a
Third Party Join feature, enabling observers, patients, families,
and their care teams to interact and collaborate effectively in
real-time. Collette Health is dedicated to revolutionizing patient
safety and clinical care with innovative and reliable
solutions—because patients are safer when they aren’t alone.
Partner with Collette Health. Follow Collette Health on
LinkedIn.
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