PLAINVIEW,
N.Y., July 16, 2024 /PRNewswire/ -- AV
Technology, a leading system integrator renowned for delivering
operational excellence and innovative managed outsourcing
solutions, is excited to announce the launch of its new service, AV
Service Desk, as part of its primary managed service offering, AV
Outsourced System Integrator. This launch is accompanied by a
significant relationship with Smartaira, aimed at enhancing
customer service support across the
United States.
Smartaira is a leader in fiber-based,
community-wide internet solutions designed to meet the demands of
modern-day connected lifestyles. With a full suite of
telecommunications services, Smartaira deployments are
custom-tailored to meet the needs of customers, property owners,
and property management.
AV Service Desk is designed to provide an
unparalleled level of support and efficiency, enabling businesses
to thrive in a rapidly evolving digital landscape. The service
includes a 24/7 Network Operations Center, advanced device
monitoring, comprehensive network management along with AI-enabled
customer service and technical support solutions to ensure
uninterrupted performance and peace of mind for all clients.
Through this strategic relationship with
Smartaira, AV Technology will extend its exceptional service
capabilities to support Smartaira's US operations, providing robust
call center support, network management, and customer service
functions. This collaboration reflects both companies' commitment
to delivering superior service and support, tailored to meet the
dynamic needs of their customers.
"At Smartaira, our commitment to our customers is
unwavering. We believe in delivering exceptional service and
support that enhances the user experience and adds value to our
clients' operations. This collaboration with AV Technology for our
new Smart Desk underscores that commitment. Their expertise and
dedication to excellence will ensure our clients receive
outstanding support and service around the clock," said
Darren Rish, CEO of
Smartaira.
"Our new AV Service Desk, underpinned by our
relationship with Smartaira, represents a significant milestone in
AV Technology's mission to drive business growth and success
through technological innovation and operational excellence," said
Wayne Thompson, CEO of Albion
Ventures. "We are dedicated to ensuring that our clients receive
the best possible support, 24/7, with all aspects of customer
service support, network and device management handled by our
expert team."
AV Technology's Outsourced System Integrator
Service portfolio is specifically designed for diverse industries,
allowing customers to concentrate on core business functions while
streamlining operations and improving operational performance and
scalability. The services include advanced network management,
streamlined supply chain and logistics, responsive field deployment
support, and dedicated round-the-clock service center
assistance.
With the launch of AV Service Desk and the
collaboration with Smartaira, AV Technology continues to expand the
AV value chain for managed outsourcing solutions, enabling new
opportunities for operational efficiency and customer satisfaction,
ensuring businesses can maximize return on investment,
productivity, while maintaining their competitive advantage and
achieving sustainable growth.
AV Technology Media
Contact:
John Condenzio
Chief Revenue Officer & Partner
380433@email4pr.com
844-840-7283
Smartaira Media Contact:
Darren Rish
Chief Executive Officer
380433@email4pr.com
310-974-8776
About AV Technology
AV Technology is a system integrator dedicated to
enhancing business operations through innovative technology
solutions. Specializing in outsourced systems integration, AV
Technology delivers a comprehensive suite of services that ensure
operational excellence, logistical acumen, and unparalleled client
satisfaction, accelerating business growth and success across
various industries. For more details, please visit AV
Technology
About Smartaira
Smartaira is a national, independent internet
service provider that is dedicated to providing multi-gigabit,
symmetrical internet speeds to customers across the multi-tenant
space. Smartaira's broadband solutions include both fiber internet
and Managed Wi-Fi deployments built on best-in-class infrastructure
and technology. With a full suite of telecommunications services,
Smartaira deployments are custom-tailored to meet the needs of
customers, property owners, and property management. With
operations in 26 states, Smartaira is able to service distributed
property portfolios of any size, offering property owners and
managers a turnkey internet solution that outperforms legacy
network operators. To see all that Smartaira can offer, visit
Smartaira.
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SOURCE Albion Ventures