Lyra Health Becomes the First and Only Workforce Mental Health Provider to Earn Prestigious NCQA Credentialing Accreditation
July 09 2024 - 8:00AM
Business Wire
Lyra Health, the leading provider of innovative Workforce Mental
Health solutions for employers, today announced it was accredited
by the National Committee for Quality Assurance (NCQA) in
Credentialing. The Accreditation recognizes Lyra’s aptitude in the
credentialing of its network of more than 12,000 providers and
underscores Lyra’s long-standing commitment to providing access to
high-quality mental health care.
NCQA is an independent, not-for-profit organization dedicated to
improving health care quality. Companies seeking Credentialing
Accreditation are evaluated on strict standards which closely
examine a variety of activities including license and malpractice
insurance verifications, ongoing sanction monitoring, application
review and committee oversight by licensed clinicians as well as
ongoing security measures to protect provider information.
“We are committed to delivering the best mental health outcomes
for our members and are able to deliver this level of care because
we focus intently on maintaining the highest quality provider
network in the industry,” said Connie Chen, Chief Operating Officer
and Chief Medical Officer, Lyra Health. “The NCQA is the gold
standard of independent review and we’re incredibly proud to share
that our secure system, rigorous vetting and verification process
have exceeded their strict standards.”
“Achieving NCQA Credentialing Accreditation demonstrates that
Lyra has the systems, process and personnel in place to conduct
credentialing in accordance with the strictest quality standards,”
said Margaret E. O’Kane, President, NCQA.
Lyra Health has built an exclusive network of high-quality
providers who use only evidence-based therapies. Providers receive
an abundance of training accredited by the Accreditation Council
for Continuing Medical Education (ACCME), American Psychological
Association (APA), Association of Social Work Boards (ASWB), and
National Board of Certified Counselors (NBCC). Continuing education
coursework covers everything from working with specific populations
to cutting-edge treatment approaches to in-depth exploration of
ethics and culturally responsive care. The company’s ability to
recruit and retain exceptional providers leads to meaningful and
measurable results for our customers and members. Lyra’s care
delivery model has been proven to help people recover twice as fast
and drive sustained savings, with a 26% annual reduction in overall
health care claims costs for participants over a four-year
period.
NCQA Credentialing Accreditation is a quality assessment program
that focuses on consumer protection and customer service
improvement. Accreditation is governed by the Standards for
Accreditation in Credentialing, developed with the assistance of
representatives from the Standards Committee, the Review Oversight
Committee, and input from other organizations. NCQA Accreditation
is a voluntary review process. NCQA has reviewed and accredited
Lyra Health’s Credentialing functions only. For complete details on
the scope of this review, visit www.ncqa.org/.
About Lyra Health
Lyra Health is the leading provider of Workforce Mental Health
benefits, available to more than 17 million people globally. Lyra
is transforming access to life-changing mental health care using
AI-powered provider matching, personalized support, and a digital
platform to deliver evidence-based support for individuals and
teams. Lyra quickly connects members to the largest dedicated
global network of evidenced-based mental health providers and
well-being tools, to address every mental health need and deliver
outstanding positive outcomes that are equitable across diverse
racial and ethnic groups. Peer-reviewed published research confirms
Lyra’s transformative care model helps people recover twice as fast
and drives a 26% reduction in overall health care claims costs for
participants annually. For more information about Lyra Health’s
Workforce Mental Health benefits for employers, visit
lyrahealth.com.
About NCQA
NCQA is a private, nonprofit organization dedicated to improving
health care quality. NCQA accredits and certifies a wide range of
health care organizations. It also recognizes clinicians and
practices in key areas of performance. NCQA’s Healthcare
Effectiveness Data and Information Set (HEDIS®) is the most widely
used performance measurement tool in health care. In recognition
for its leadership in diversity, equity and inclusion, NCQA has won
the Excellence in Diversity Award from the Chesapeake Human
Resources Association. NCQA’s website (ncqa.org) contains
information to help consumers, employers and others make
more-informed health care choices. NCQA can be found online at
ncqa.org, on Twitter @ncqa, and on LinkedIn at
linkedin.com/company/ncqa.
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Dyani Ghadiri Press@lyrahealth.com