Publix Pharmacy is now connecting customers with a virtual care service
June 25 2024 - 10:30AM
Business Wire
Publix customers now have access to a virtual care service
powered by WellSync. By filling out an online health questionnaire,
customers can seek medical care from a licensed provider with no
appointment needed and from the comfort of their home.
“Publix Pharmacy continues to remove barriers so our customers
can receive convenient health care services,” said Publix Vice
President of Pharmacy Dain Rusk. “Convenience is something our
customers value and expect; we continue to evaluate programs and
services that will help meet their needs.”
How WellSync works
WellSync is available to anyone 18 or older for common health
conditions like allergies, sinus infections, hair loss and more.
Patients may also use the service to refill certain medications.
The service is $25 per consultation, and no insurance is
needed.
To get started, customers can visit publix.com/easycare. They
are then directed to the WellSync site to select their medical
condition, complete a questionnaire about their symptoms and submit
it for review by a licensed medical provider. Providers will be
able to respond to submissions in as little as an hour during their
operating hours of 8 a.m. – 8 p.m. Eastern time, Monday through
Friday, and 8 a.m. – 6 p.m. Eastern time on Saturday and Sunday.
Response times outside of these hours and on holidays may not be as
timely. If prescriptions are issued, customers have the convenience
of filling their medication at their Publix Pharmacy.
About Publix Pharmacy
Publix Pharmacy has over 1,300 locations throughout Publix’s
eight-state operating area. In addition to the company’s standard
retail pharmacy, Publix Pharmacy operates a dual-accredited
specialty pharmacy that dispenses and provides support for more
complex medications not typically found at traditional pharmacies,
such as those developed to treat rare diseases. Customers can
create a Publix Pharmacy account through rx.publix.com or by
downloading the Publix Pharmacy app to manage and pay for their
prescriptions online, receive timely refill reminders and other
features like curbside pickup, drive-thru and delivery, where
available. Publix Pharmacy also administers vaccines for flu,
shingles, pneumonia, RSV, COVID-19 and more, and it offers
conveniences like syncing prescription refills, medication for pets
and kiosks to drop off unused prescriptions.
About Publix
Publix, the largest employee-owned company in the U.S. with more
than 255,000 associates, currently operates 1,376 stores in
Florida, Georgia, Alabama, Tennessee, South Carolina, North
Carolina, Virginia and Kentucky. For 27 consecutive years, the
company has been recognized by Fortune as a great place to work. In
addition, Publix’s dedication to superior quality and customer
service is recognized among the top in the grocery business. For
more information, visit the company’s newsroom at
corporate.publix.com/newsroom.
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Maria Brous (863) 680-5339