Parts Town Expands Same-Day Delivery Reach: 50-Mile Radius Now Available in 130 Locations
May 21 2024 - 9:07AM
Business Wire
New Partnership with Roadie Strengthens Access
to Local Parts Inventory Across the U.S.
Parts Town, the technology innovator and market-leading
distributor of original equipment manufacturer (OEM) foodservice
equipment parts, today announced an expanded delivery radius for
its Same Day Delivery service, now covering a radius of 50 miles,
increased from the previous 20 miles, from over 130 Parts In Town®
locations across the United States.
This expansion comes as a result of a strategic partnership with
Roadie, a UPS company that specializes in logistics management.
Roadie is a crowdsourced delivery platform that offers businesses
fast, flexible, and asset-light logistics solutions for last-mile
delivery. The partnership enables Parts Town customers to access
genuine OEM replacement parts quicker and easier through same-day
delivery via Parts In Town®.
Available products include foodservice equipment parts,
residential appliance parts, HVAC parts, and other related
products. Inventory stocked at Parts Town’s largest distribution
center in Addison, Illinois, will also be available under the Same
Day Delivery expansion. With the increase to a 50-mile radius,
Parts Town can now deliver parts to the entire city of Chicago in
as fast as two hours.
The expansion of Parts Town’s Same Day Delivery service allows
even more customers to get their parts delivered to where they need
them in as soon as two hours. This streamlines the repair process
and increases first-time fix rates, allowing service technicians to
get equipment back up and running quickly, which decreases
equipment downtime for operators and increases their overall
performance.
“The expansion of our Same Day Delivery radius is a step change
in the ultra-fast accessibility of OEM parts locally,” said
Emanuela Delgado, Group Vice President of The Revolution (aka GVP
of Growth and Innovation), Parts Town Unlimited. “This partnership
is the latest example of our commitment to not only ensuring
genuine OEM parts reach our customers quickly and seamlessly but
also to providing tools for service technicians and our end-user
customers to increase first-time fix rates and reduce equipment
downtime. Getting the parts they need, when and how they want them,
has never been easier.”
“Parts Town solves problems for its customers — a flooding
dishwasher, a broken HVAC system, an ice maker that isn’t making
ice,” said Marc Gorlin, Founder and CEO of Roadie. “Because of our
industry-leading national footprint, same-day delivery with Roadie
makes it easy and efficient for retailers to be there for their
customers when they need them most – and make sure they have a
clean glass, a cool room, and an ice-cold drink in no time. By
increasing same-day delivery availability to customers within 50
miles through Roadie, Parts Town is bringing those solutions
straight to even more shoppers’ doors, faster than ever.”
For more information on Parts Town's Same Day Delivery service,
visit https://www.partstown.com/same-day-delivery
About Parts Town
Parts Town is the leading, technology innovation-driven
distributor of genuine OEM (original equipment manufacturer)
foodservice, residential appliance and HVAC equipment repair parts.
When there’s a hiccup with any piece of equipment, Parts Town is
ready to jump in and help with the most in-stock parts on the
planet, innovative technology, and an unmatched customer
experience. Customized solutions benefit equipment service
technicians of all kinds, as well as chain and independent
restaurants, schools, health care facilities and hospitality
providers.
By partnering with the top manufacturers of foodservice,
residential appliance and HVAC replacement parts, Parts Town
improves the supply chain, increases sales of genuine OEM parts and
keeps every customer’s business running like clockwork. Parts Town
also partners with equipment and supplies dealers of all sizes to
offer a one-stop-shop through its Parts Town marketplace.
For more information, visit https://www.partstown.com/.
About Roadie
Roadie, a UPS Company, is a logistics management and
crowdsourced delivery platform. Founded in 2014, Roadie offers
businesses fast, flexible and asset-light logistics solutions for
last-mile delivery. Roadie enables local delivery to more than 97%
of U.S. households by providing access to more than 200,000
independent drivers nationwide – allowing businesses to offer their
customers delivery optionality for almost any industry, from
airlines to artisans.
Roadie’s solutions include: local same-day delivery, delivery
from warehouse with in-house sortation, oversized delivery,
sustainable delivery, returns and more. For more information, visit
www.roadie.com.
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Katie Whorton katie.whorton@finnpartners.com 404-569-9901