Radial Announces Shauna Bowen as Senior Vice President of Click to Delivery
May 15 2024 - 10:03AM
Business Wire
Bowen draws on more than 20 years of industry
experience and will spearhead continued innovation in eCommerce
fulfillment
Radial, Inc., a bpostgroup company and the leader in eCommerce
solutions, today announced Shauna Bowen has joined the company as
the Senior Vice President (SVP), Click to Delivery. Bowen will
report to Laura Ritchey, Radial’s Chief Executive Officer.
Bowen will lead Radial’s Click to Delivery strategy leveraging
our heritage as the original eCommerce fulfillment solution for
brands and their customers. Bowen will be a member of Radial’s
executive leadership team and will be responsible for seamlessly
redesigning every aspect of the order journey. These strategies
include re-imagining how our employees work each day, how we create
partnerships with brands and how our systems and processes are
linked. Her leadership will ensure Radial remains the leader in
quality, timely, and cutting-edge solutions that exceed brand
expectations.
Bowen brings extensive expertise in logistics, retail supply
chain, store operations, eCommerce, and merchandising. Before
joining Radial, Bowen served as Executive Vice President of
Strategy and Transformation at Acosta, Inc., where she was
responsible for leading enterprise strategy, business planning, and
strategic initiatives. Before Acosta, Bowen spent over 13 years at
Walmart, where she held various senior leadership positions across
multiple divisions, including U.S. Logistics, International, and
Sam’s Club. Notably, her role as Vice President of Operations
Transformation for Sam’s Club saw her drive profitability and
productivity through innovative programming, seamless logistics,
and technology integration. Bowen was pivotal in launching
initiatives such as the ‘Scan & Go’ and ‘Club Pick Up’
programs, contributing to Sam’s Club's success.
“Shauna's passion for innovation, coupled with her deep
understanding of both enterprise businesses and scaling brands,
makes her an invaluable asset to Radial,” said Laura Ritchey, Chief
Executive Officer of Radial. “Her robust background in engineering
and operations, along with her executive leadership positions
across different retail channels gives her unique expertise to
guide our evolution and continued partnership for our brands as
eCommerce demand remains strong.”
Bowen’s appointment as SVP of Click to Delivery reaffirms
Radial’s commitment to a customer-centric approach, which is
reflected in its continuous refining of every step of the customer
journey, from order checkout to delivery and beyond. Radial
recognizes that innovation involves not only improving operations,
but also differentiating itself to brands and aiding them in
navigating today's competitive market.
“Radial has a strong history of exceeding brand expectations as
a leader in eCommerce solutions, and I am eager to join the team at
this critical moment for the industry and the organization,” said
Shauna Bowen, SVP of Click to Delivery at Radial. “Building on the
momentum the Radial team has already established, we’ll continue to
work together to create seamless online shopping experiences that
delight customers at every touchpoint from the moment of purchase
to delivery.”
Bowen holds a BSME in Mechanical Engineering from the University
of Arizona, an MBA from the University of Massachusetts Amherst,
and an MSME in Mechanical Engineering from the University of
Southern California.
About Radial
Radial is the industry’s largest 3PL provider that offers
integrated payment, fraud detection, and omnichannel solutions to
mid-market and enterprise brands. Leveraging over 30 years of
industry expertise, Radial rejects the one-size-fits-all approach,
instead tailoring its services and solutions to align strategically
with each brand’s unique needs.
Our team supports brands in tackling common eCommerce
challenges, from maintaining delivery consistency to ensuring
secure transactions. With a commitment to fulfilling promises from
click to delivery, Radial empowers brands to navigate the dynamic
digital landscape with the confidence and capability to deliver a
seamless, secure, and superior eCommerce experience. For more
information, visit www.radial.com.
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Daysi Robles Lopez PAN Communications radial@pancomm.com