New AI-powered solutions across
the Qualtrics XM for Employee Experience suite enable leaders
to understand employees more deeply, recognize meaningful trends
and deliver a measurable impact on business results
Qualtrics XM for Employee Experience now
provides instant summaries of feedback, interactive assistance, and
personalized recommendations so managers can take the right actions
to improve retention, engagement and productivity
SALT
LAKE CITY, May 1, 2024 /PRNewswire/ -- QUALTRICS
X4 -- Qualtrics, the leader and creator of the experience
management category, today unveiled new product innovations in
its XM for Employee Experience™ suite that use
cutting-edge technology and machine learning to identify employees
at risk for attrition, summarize employee feedback into
personalized recommended actions for managers, and recognize
meaningful behavioral signals across the employee journey impacting
engagement and productivity.
Powered by Qualtrics® AI, these new solutions pair the
power of generative AI with the world's largest database of human
sentiment to help managers and people leaders elevate workforce
engagement, increase retention and champion productivity.
Organizations can improve their understanding of every employee, no
matter where or when they work, and spend less time analyzing data
and more time taking strategic action. Qualtrics XM for Employee
Experience offers people intelligence for new levels of insight,
and leveraging predictive analytics to solve critical business
problems.
"Thousands of organizations across the globe are improving their
employee experience using Qualtrics, and the new AI
capabilities announced today will enable companies to unlock even
more value," said Brad Anderson,
President of Product, UX and Engineering at Qualtrics. "With
Qualtrics AI it's easier and faster than ever for leaders and
managers to identify and deliver the employee experience their
teams need to do their best work, which will help lead to
high-performing, highly engaged, productive, and loyal teams."
With XM for Employee Experience, leaders can improve
employee productivity and decrease costly turnover. New
capabilities include:
- Identifying attrition drivers in the workforce.
Qualtrics' new drivers of attrition solution combines
organizational attrition data with employee experience feedback to
understand what is causing employees to leave their jobs. For
example, it can pinpoint friction in the onboarding process that is
causing new hires to leave quickly. Ready-to-use dashboards allow
leaders to quickly recognize and address poor experiences with
employees before they decide to quit. With these insights, leaders
can proactively build retention strategies, prevent future
turnover, and ultimately drive business results.
- Anonymizing and summarizing employee comments from
open-text survey responses to gain insights that cannot be gleaned
through multiple choice questions. Now with Qualtrics AI, managers
can recognize the most important issues for their team and save
time from synthesizing individual comments manually, all while
protecting employee privacy and reducing the risk of bias from
identifying commenters. This also benefits managers of small teams,
who previously never saw this valuable feedback to maintain
employee confidentiality.
- Getting deeper, actionable insights from EX results with
Qualtrics Assist™.
Managers and leaders can leverage Qualtrics Assist for deeper
insights and trends from team feedback. People leaders can ask
simple, natural-language questions about their results. Qualtrics
helps them better understand team sentiment and prioritize actions
to increase engagement and productivity.
- Recommending personalized actions in response to employee
feedback to enhance employee engagement, retention and
productivity. Just 43% of individual contributors say they have
seen positive changes in response to employee feedback, according
to Qualtrics research, highlighting the need for specific and
targeted action. These recommendations will be further improved by
Qualtrics AI enriched with EX methodology, which will provide
tailored guidance that evolves with team dynamics and context
directly in the workflow to help managers and leaders take decisive
and informed action.
Learn more about XM for Employee Experience at
https://www.qualtrics.com/people/.
Additional Information
The drivers of attrition
solution, Qualtrics Assist, and employee comment summaries are
currently in private preview.
Personalized action recommendations powered by Qualtrics AI
will be available in early 2025.
About Qualtrics
Qualtrics, the leader and creator of the experience management
category, is a cloud-native software platform that empowers
organizations to deliver exceptional experiences and build deep
relationships with their customers and employees. With insights
from Qualtrics, organizations can identify and resolve the
greatest friction points in their business, retain and engage top
talent, and bring the right products and services to market. Nearly
20,000 organizations around the world use Qualtrics' advanced AI to
listen, understand, and take action. Qualtrics uses its vast
universe of experience data to form the largest database of human
sentiment in the world. Qualtrics is co-headquartered in
Provo, Utah and Seattle. To learn more, please visit
qualtrics.com.
Contact
Lauren Braun,
Qualtrics
press@qualtrics.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/new-ai-powered-innovations-empower-leaders-to-lower-costly-employee-attrition-and-lift-productivity-with-strategic-informed-action-302133300.html
SOURCE Qualtrics, LLC