19-Provider FQHC Coastal Bend Wellness Foundation Selects eClinicalWorks AI Solutions and Sunoh.ai to Reduce Physician Burnout
April 23 2024 - 1:00PM
Business Wire
The advanced AI solutions and AI medical scribe
technology to assist the community health center in streamlining
workflows, reducing costs, and enhancing patient care
eClinicalWorks®, the largest ambulatory cloud EHR and first
AI-driven EHR, today announced that Texas-based FQHC Coastal Bend
Wellness Foundation selected eClinicalWorks AI solutions and
Sunoh.ai to streamline clinical documentation, reduce burnout and
improve quality of care. Sunoh.ai, the revolutionary AI-powered,
EHR-agnostic, ambient listening technology, is available to Coastal
Bend Wellness Foundation through eClinicalWorks integration with
Sunoh.ai.
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Coastal Bend Wellness Foundation is a federally qualified health
center (FQHC) that offers comprehensive healthcare services. Its
mission is to lead health and wellness initiatives through
treatment, awareness, education, and advocacy. It aims to identify
gaps in community care, improve access, and make a difference in
its community. The non-profit organization aims to implement
advanced AI solutions to reduce administrative burdens leading to
physician burnout, improve productivity, streamline clinical
workflows, and enhance efficiency.
“By assisting our physicians with these AI enhancements, we hope
to reach more patients seeking care,” said J. R. De La Garza, chief
operating officer at Coastal Bend Wellness Foundation. “One of the
leading causes for burnout is managing administrative tasks, it
reduces productivity and takes focus away from patient care.
AI-enabled features that assist our physicians daily and help
reduce the workload are of great interest to us. By implementing
the new eClinicalWorks AI features and Sunoh.ai, we hope to achieve
consistency across clinical workflows and save providers time on
clinical documentation.”
eClinicalWorks V12, the first AI-powered EHR, will reshape the
future of EHRs by transforming workflows, enhancing office
efficiency, and improving patient satisfaction. AI integrations
include:
- Generative AI: Integrating secure, private generative AI
models from Azure OpenAI service in eClinicalWorks enables the
industry’s first conversational EHR.
- Image AI: AI assistants for images facilitate document
recognition and routing for incoming faxes.
- Speech AI: Sunoh.ai ambient listening technology
converts natural language conversations between healthcare
providers and patients into clinical documentation.
- healow® no-show prediction AI model: With machine
learning, the healow no-show prediction model helps practices
identify appointments with a high probability of being a
no-show.
- Playlists with RPA: Playlists with robotic process
automation (RPA) help streamline tasks, reducing the need for
multi-screen navigation.
“We're transforming standard office visits into deeply engaging,
intuitive, and immersive communication experiences, saving
providers up to two hours daily on clinical documentation,” said
Saurabh Singh, vice president of Sunoh.ai. “Sunoh.ai has the
potential to revolutionize healthcare by eliminating ‘pajama time’
providers spend on post-visit documentation. Our advanced AI
technology is specifically designed to transcribe ambient data into
structured documentation. Leveraging the power of natural language
processing tools and voice recognition technology, Sunoh.ai is
paving the way to address physician burnout.”
These transformative AI advancements and technologies in
healthcare can help improve provider satisfaction, enhance
efficiency, and reduce costs. Incorporating AI into EHR systems can
revolutionize healthcare by enhancing data interpretation,
automating data entry to reduce human errors and costs, and
processing large patient data to accelerate clinical
efficiency.
About Coastal Bend Wellness Foundation
Coastal Bend Wellness Foundation is a federally qualified health
center (FQHC) that offers comprehensive healthcare services. Its
mission is to lead health and wellness initiatives through
treatment, awareness, education, and advocacy. It aims to identify
gaps in the community, improve access, and make a difference. For
more information, visit www.cbwellness.org.
About eClinicalWorks
eClinicalWorks® was founded in 1999 to help digitize paper
charts for ambulatory practices. Today, eClinicalWorks leads the
nation in innovation with cloud-based solutions for Electronic
Health Records and Practice Management. In addition, we help
ambulatory practices, specialists, health centers, urgent care
facilities, and hospital systems manage their revenue cycle,
patient relationships, and Population Health initiatives. More than
180,000 providers and nearly 1 million medical professionals rely
upon the power and scalability of the eCW Cloud for flexible
clinical documentation, better front-office workflows, and more
efficient billing driven by Robotic Process Automation. We combine
innovation, leading-edge technology, and a commitment to patient
safety to enable practices to grow and thrive amid the challenges
of 21st-century healthcare. For more information, visit
www.eclinicalworks.com, follow us on Facebook and Twitter, or call
(866) 888-6929.
About Sunoh.ai
Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient
listening technology. Sunoh.ai is designed to seamlessly translate
natural language conversations between healthcare providers and
patients into clinical documentation, offering a unique and
immersive experience. Sunoh.ai makes clinical documentation faster
and more efficient than ever before. For more information, visit
https://sunoh.ai/
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eClinicalWorks Bhakti Shah 508-330-6935
bhakti.shah@eclinicalworks.com