SAN FRANCISCO, Sept. 21, 2021 /PRNewswire/ -- Grand Rounds
Health and Doctor On Demand, the leader in integrated virtual care
and navigation, today announced a solution designed to help remove
barriers to care for the Black community. Developed using insights
from an innovation coalition of Global and Fortune 500 companies,
the product will be the first dedicated care concierge and
healthcare navigation platform focused on improving the healthcare
experience and advancing health equity for Black Americans. The
Black Community Innovation Coalition is comprised of EHIR members
Accenture, Best Buy, Genentech, Medtronic, State Farm, Target, and
Walmart.
"Health disparities in the Black community have been a known
problem for decades, and the COVID-19 pandemic further exacerbated
the inequities around access and advocacy that have been driven by
a pattern of structural and interpersonal discrimination. The time
is now to deliver solutions that drive meaningful change," said Dr.
Ian Tong, Chief Medical Officer of
Grand Rounds Health and Doctor On Demand and executive leader of
the Coalition. "We are proud to have built the capabilities to help
under-resourced populations over the past decade into a solution
tailored for Black Americans. The community has long deserved
resources that provide agency over care direction, advocacy, and
access to improve trust, care experiences, and outcomes."
The Black Community Innovation Coalition will work closely
together to inform the product through a combination of targeted
market research studies, employee-led focus groups, population
health analyses, and product design workshops. The Coalition's
early exploration in this area has already identified potential
zones of impact including maternal fetal health, cardiometabolic
disease, primary care access, behavioral health, and more. These
insights will help further tailor the robust care navigation,
physician quality, and coordinated care support that Grand Rounds
Health and Doctor On Demand deliver to members.
"We're proud to be on the leading edge with Grand Rounds Health,
Doctor On Demand, and other employers in developing a resource to
help improve access to quality healthcare for the Black and African
American community," said Lisa
Woods, Walmart Vice President, Physical and Emotional
Well-being. "The effort aligns with Walmart's commitment to address
disparities in healthcare access, engagement and outcomes.
Together, through collaboration and innovation, we will make it
easier to find good doctors and make quality healthcare attainable
for underserved populations."
Grand Rounds Health and Doctor On Demand is committed to
providing advocacy and culturally concordant care through its
solutions and provider network. The company has collectively
created the market's leading navigation solutions over the past 10
years, developing highly effective engagement strategies that
address the needs of under-resourced populations. It has also built
a culturally concordant care team that is the most diverse virtual
care network in the country; 43% of doctors are BIPOC, more than
60% women, 20% of behavioral health providers are LGBTQ+, and 21%
are Black, a number that represents 4x the national average.
The program's focus groups will provide a deeper understanding
of the local access and care challenges for national employers than
what is available on the market today. The Included Health
coalition work will culminate with the full market launch of the
product designed for the Black community in early 2022.
About Grand Rounds Health and Doctor On Demand
Grand Rounds Health and Doctor On Demand merged in 2021 to form
a first of its kind integrated virtual care company to raise the
standard of healthcare. The same year, we acquired Included Health,
the leader in healthcare navigation for the LGBTQ+ community and
underserved populations. Our personalized, longitudinal clinical
care services include virtual primary care, integrated behavioral
health, everyday and urgent care, chronic condition management and
prevention, specialty care, and 24/7 triage. We get members to the
right care, at the right time with ongoing clinical navigation,
expert medical opinions, and care coordination.
Partnering with leading employers and health plans, we deliver
unparalleled, end-to-end care. Our combined nationwide practice of
dedicated clinicians and innovative data science and technology
platforms provide better care experiences, better member
satisfaction, and better outcomes and cost savings for our nearly
100 million covered lives across commercial, Medicare, and
Medicaid.
Headquartered in San Francisco,
the combined company has been recognized several times in the past
year—including Best Workplaces by Inc. magazine, Best Workplaces in
Healthcare and Biopharmaâ„¢ by Great Place to Work and Fortune, Best
Overall Digital Health Company by MedTech Breakthrough Awards, and
Best Employer Wellness Company by UCSF Digital Health Awards. Learn
more at www.grandrounds.com and www.doctorondemand.com.
Media Contact
Grand Rounds Health and Doctor On
Demand
press@grandrounds.com
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