HONG KONG, Sept. 18, 2020 /PRNewswire/
-- Leading customer engagement and team collaboration
platform, maaiiconnect, empowers organisations to build secure and
compliant customer relationships with new security features.
Two-factor Authentication, Advanced Password Policies, Access
Controls, Data Retention and more have strengthened maaiiconnect's
state-of-the-art security capabilities.
Security is top of mind for most organisations and consumers,
and increasing in importance considerably. In the first half of
2020, the number of data breaches and security incidents has
already doubled that of 2019[1]. New Zealand has been targeted by over 3,000
cyberattacks in 6 months which has caused the national stock
exchange to go offline for several days[2], WeChat and
TikTok came under scrutiny by
the US government over security concerns[3], 130 of the
most popular Twitter Accounts were hacked[4], and
500,000 Zoom passwords were stolen from the platform and sold
online[5].
Since its launch, maaiiconnect has aimed to revolutionise global
communications with a secure hybrid cloud, omnichannel platform
that combines telecom and digital channels for organisations of all
sizes and sectors. Leading the way, maaiiconnect has further
enhanced its security capabilities with new features to facilitate
organisations to build the backbone of their security strategy:
Access Controls
Set advanced password policies for staff to automatically
require a change of password, limit the use of similar passwords,
lock staff out after a specified number of failed logins, set
Blocklists and Allowlists for traffic, and require Two-factor
Authentication.
'Organisation Structure' has been launched as a unique feature
of maaiiconnect wherein organisations can build a full
organisational structure which not only acts as a
cross-departmental/office/team contact list, but an additional
layer of security. Admins can set or create access and permission
levels for data and features on maaiiconnect.
Activity Tracking
Track staff activity records for a comprehensive overview of
changes made to the system or suspicious activity.
Industry Compliance
Data retention solutions, regarding the storage, backup, and
transit of customer data to client designated servers, can be
tailored for compliance to different industry standards. These
organisations now also have access to generate encryption keys
within maaiiconnect for high levels of encryption security.
Industry compliance can be custom built to suit different industry
standards worldwide.
maaiiconnect is a flexible and scalable solution to support
organisations of all sizes sectors in their digital transformation
journey. Your customers and partners trust their communication data
in your hands. maaiiconnect is the tool that leads the way in
enabling organisations to transform their customer experiences
across touchpoints, and build strong customer relationships, with
advanced security capabilities.
Don't lose customers due to data-breaches or being forced
offline. Protect your future by securing it today with
maaiiconnect.
Talk to one of our experts about a secure solution for your
unique challenges, or experience maaiiconnect ESSENTIALS PLAN
for free now to enjoy an array of digital engagement features for
elevating your customer experience in the next normal.
Learn more at www.maaiiconnect.com.
1 Security
Boulevard, 5 Biggest Data Breaches of 2020 So Far
|
2 Stuff News,
New Zealand Under Attack for Ransom
|
3 How
maaiiconnect Bridges the Gap in a Divided World
|
4 Security
Boulevard, 5 Biggest Data Breaches of 2020 So far
|
5 Security
Boulevard, 5 Biggest Data Breaches of 2020 So far
|
About maaiiconnect
maaiiconnect provides businesses with an all-in-one solution for
customer engagement and internal collaboration. Leveraging an
innovative multi-dimensional convergence model, maaiiconnect
seamlessly unifies telecom and digital communication channels, such
as PSTN, VoIP, websites, apps, and social networks. It is device
agnostic, empowering employees to be more productive, as well as
providing companies a platform to deliver a suite of multimedia
experience to their customers anytime, anywhere, on any device.
Learn more at www.maaiiconnect.com.
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SOURCE maaiiconnect