DALLAS, Aug. 10, 2020 /PRNewswire-PRWeb/ -- Softtek, a
global company dedicated to helping organizations evolve through
digital technology, announced today that it has launched Digital
Sales Services to help retail organizations optimize the sales
cycle through a robust set of digital tools that delivers optimal
customer experience and boost financial performance.
"The pandemic has accelerated digital commerce, the focus on
reducing costs, and has heightened the power of the consumer,"
stated Miguel Saldivar, industry
managing director for the Retail sector at Softtek. "We are
encouraged by the opportunity to bring mid-size and large
enterprises a set of solutions to help them enhance their digital
channels and create a much more efficient end-to-end customer
journey, from search and discovery, to order fulfilment, logistics
and payment processing."
According to a recent study by McKinsey & Company, the
grocery sector has seen an increase of about 20% in online shopping
over the past several months, with a disruption in customer loyalty
in part due to a greater preference for availability and
affordability.
As retailers continue investing in a shopping experience that is
easier, safer, and more efficient, Softtek's modular end-to-end
services are helping companies to rapidly enhance customer
journeys, from the discovery of the brand to the delivery of
products and services. By covering the full spectrum of digital
commerce—from demand generation, to an eCommerce platform, backend
logistics, last mile delivery, payments and analytics—Softtek helps
clients rapidly evolve with a state-of-the-art solution for digital
retail.
"Each retailer faces a unique set of challenges, which is why
designing a modular solution was very important to us", added
Saldivar. "Having the ability to address their specific challenges,
one at a time, with the added flexibility of pay-per-transaction
while retaining full ownership of their data was a top of mind for
our clients."
In December 2019, Softtek
announced its acquisition of Europe-based Vector ITC, strengthening its
digital capabilities and consulting practice and adding nearly
3,000 professionals to its global presence. For more information
about Softtek's Digital Sales Services and to review case studies,
visit https://hubs.ly/H0trFJL0.
About Softtek
Founded in 1982, Softtek is a global company and the largest
provider of IT services from Latin
America. With a broad portfolio of business-transforming
products and solutions, Softtek helps Global 2000 organizations
evolve their digital capabilities constantly and seamlessly, from
ideation and development to execution. Learn how Softtek creates
value through technology at http://www.softtek.com and connect with
@Softtek in social media.
SOURCE Softtek