On Command Reports Results for the Third Quarter of 2003 - On Command's third quarter conference call will take place at 4:00 pm ET on November 19, 2003. To participate, please dial (800) 309-9490 in the U.S. or (706) 634-6055 internationally at least ten minutes prior to the call. The conference ID is 4046585. DENVER, Colo., Nov. 19 /PRNewswire-FirstCall/ -- On Command Corporation (BULLETIN BOARD: ONCO) , a leading provider of in-room interactive services, business information and guest services for the lodging industry, today announced its financial results for the quarter and nine months ended September 30, 2003. Total net revenue for the third quarter of 2003 was $61.0 million compared to $60.8 million in the third quarter of 2002. Room revenue increased by 2.5% to $59.5 million in the third quarter of 2003 compared to $58.0 million in the third quarter of 2002. Adjusted EBITDA (defined by On Command as revenue less direct costs of revenue and other cash operating expenses, excluding depreciation and amortization and asset impairments and other charges) for the third quarter of 2003 was $15.5 million, a decrease of $2 million compared to Adjusted EBITDA in the third quarter of 2002 of $17.5 million. For the nine months ended September 30, 2003, Adjusted EBITDA was $45.3 million compared to $49.6 million in the comparable period in 2002. (Please see schedule 1 attached for a reconciliation of 2003 and 2002 Adjusted EBITDA to loss from operations.) Loss from operations for the third quarter ended September 30, 2003 was $4.3 million compared to $2.5 million for the corresponding period of 2002. The Company reported a net loss attributed to common stockholders of $11.1 million ($0.36 per share) for the quarter, compared to a $8.3 million ($0.27 per share) net loss for the corresponding period in 2002. Revenue per room for the third quarter was $23.49 compared to $22.86 for the same period in 2002, the increase due primarily to an increase in revenue generated from short subjects, digital music and television-based Internet products. Highlights for the third quarter include: -- installed the digital platform in 10,000 rooms, bringing the total number of digital rooms to 343,000 or 39.0% of the total owned room base of 879,000; -- installed the digital music product in more than 43,600 rooms and the TV Internet service to more than 6,600 rooms, bringing total digital music rooms to 293,000 and TV Internet capability to 285,000 rooms; -- reduced capital spending for the nine months ended September 30, 2003 to $35.4 million, compared to $41.4 million in the first nine months of 2002. About On Command On Command Corporation ( http://www.oncommand.com/ ) is a leading provider of in-room entertainment technology to the lodging and cruise ship industries. On Command is a majority-owned subsidiary of Liberty Satellite & Technology, Inc. On Command entertainment services include: on-demand movies; television Internet services using high-speed broadband connectivity; television email; short form television features covering drama, comedy, news and sports; PlayStation video games; and music-on-demand services through Instant Media Network, a majority-owned subsidiary of On Command Corporation and the leading provider of digital on-demand music services to the hotel industry. All On Command products are connected to guest rooms and managed by leading edge video-on-demand navigational controls and a state-of-the art guest user interface system. The guest menu system can be customized by hotel properties to create a robust platform that services the needs of On Command hotel partners and the traveling public. On Command and its distribution network services more than 1,000,000 guest rooms, which touch more than 300 million guests annually. On Command's direct served hotel properties are located in the United States, Canada, Mexico, and Spain. On Command distributors serve cruise ships operating under the Royal Caribbean, Costa and Carnival flags. On Command hotel properties include more than 100 of the most prestigious hotel chains and operators in the lodging industry: Accor, Adam's Mark Hotels & Resorts, Fairmont, Four Seasons, Hilton Hotels Corporation, Hyatt, Loews, Marriott (Courtyard, Renaissance, Fairfield Inn and Residence Inn), Radisson, Ramada, Six Continents Hotels (Inter-Continental, Crowne Plaza and Holiday Inn), Starwood Hotels & Resorts (Westin, Sheraton, W Hotels and Four Points), and Wyndham Hotels & Resorts. ON COMMAND CORPORATION (An Indirect Consolidated Subsidiary of Liberty Media Corporation) Condensed Consolidated Balance Sheets (unaudited) September 30, December 31, 2003 2002 (amounts in thousands) Assets Current assets: Cash and cash equivalents $1,642 $4,501 Accounts receivable, net 29,675 33,525 Other current assets 3,305 3,461 Total current assets 34,622 41,487 Property and equipment: Video systems In service 680,719 668,697 Construction in progress 28,924 37,511 709,643 706,208 Support equipment, vehicles and leasehold improvements 26,774 26,245 736,417 732,453 Accumulated depreciation (483,159) (457,482) 253,258 274,971 Goodwill 65,642 65,580 Other assets, net 14,798 14,444 Total assets $368,320 $396,482 ON COMMAND CORPORATION (An Indirect Consolidated Subsidiary of Liberty Media Corporation) Condensed Consolidated Balance Sheets (unaudited) September 30, December 31, 2003 2002 (amounts in thousands) Liabilities and Stockholders' Deficit Current liabilities: Accounts payable $18,807 $28,689 Accounts payable to parent 1,724 1,906 Accrued compensation 5,523 6,433 Sales, use and property tax liabilities 5,125 4,585 Other accrued liabilities 8,142 7,987 Common stock subject to repurchase obligation 1,876 2,333 Current portion of debt 9,704 833 Total current liabilities 50,901 52,766 Long-term debt: Third party 218,890 261,946 Due to parent 40,000 -- 258,890 261,946 Other long-term liabilities -- 496 Total liabilities 309,791 315,208 Minority interest in consolidated subsidiary -- 259 Mandatorily redeemable preferred stock 104,612 97,848 Stockholders' deficit: Preferred stock, $.01 par value; shares authorized - 10,000,000; shares issued and outstanding - 98,500 at September 30, 2003 and December 31, 2002 -- -- Common stock, $.01 par value; shares authorized - 150,000,000; shares issued - 30,977,840 at September 30, 2003 and 30,973,989 at December 31, 2002 310 310 Additional paid-in-capital 294,500 299,398 Accumulated other comprehensive loss (1,704) (4,533) Accumulated deficit (311,092) (285,777) (17,986) 9,398 Common stock held in treasury, at cost (155,500 at September 30, 2003 and 119,500 at December 31, 2002) (1,884) (1,344) Note receivable from stockholder (26,213) (24,887) Total stockholders' deficit (46,083) (16,833) Commitments and contingencies Total liabilities and stockholders' deficit $368,320 $396,482 ON COMMAND CORPORATION (An Indirect Consolidated Subsidiary of Liberty Media Corporation) Condensed Consolidated Statements of Operations (unaudited) Three Months Ended Nine Months Ended September 30, September 30, 2003 2002 2003 2002 (amounts in thousands, except per share amounts) Net Revenue: Net room revenue $59,462 $58,009 $171,687 $171,393 System and equipment sales and other 1,504 2,781 5,551 7,779 60,966 60,790 177,238 179,172 Direct costs of net revenue: Content fees, commissions and other in-room services 31,358 28,901 90,310 85,874 System, equipment and other costs 812 1,333 2,797 3,964 Total costs of net revenue 32,170 30,234 93,107 89,838 Direct margin (exclusive of other operating expenses shown separately below) 28,796 30,556 84,131 89,334 Other operating expenses: Operations support 5,729 6,073 17,473 19,714 Research and development 1,071 1,143 3,071 3,178 Selling, general and administrative 6,487 5,847 18,319 16,816 Depreciation and amortization 18,297 19,276 56,724 59,277 Asset impairments and other charges 1,502 751 2,758 8,401 Total other operating expenses 33,086 33,090 98,345 107,386 Loss from operations (4,290) (2,534) (14,214) (18,052) Interest expense (4,518) (3,535) (11,182) (10,569) Other income (expense), net (68) (69) 251 653 Loss before income taxes (8,876) (6,138) (25,145) (27,968) Income tax benefit (expense) (39) 14 (170) (366) Net loss (8,915) (6,124) (25,315) (28,334) Dividends on mandatorily redeemable preferred stock (2,158) (2,200) (6,764) (6,384) Net loss attributable to common stockholders $(11,073) $(8,324) $(32,079) $(34,718) Basic and diluted net loss per common share $(0.36) $(0.27) $(1.04) $(1.12) Basic and diluted weighted average number of common shares outstanding 30,853 30,925 30,856 30,908 ON COMMAND CORPORATION (An Indirect Consolidated Subsidiary of Liberty Media Corporation) Condensed Consolidated Statements of Cash Flows (unaudited) Nine Months Ended September 30, 2003 2002 (amounts in thousands) Cash flows from operating activities: Net loss $(25,315) $(28,334) Adjustments to reconcile net loss to net cash provided by operating activities: Depreciation and amortization 56,724 59,277 Payments of restructuring costs (1,060) (829) Asset impairments and other changes 2,758 8,401 Other non-cash items 1,790 1,080 Changes in assets and liabilities: Accounts receivable 4,276 1,739 Other assets 695 (701) Accounts payable (10,295) 3,062 Accrued liabilities (558) 3,755 Net cash provided by operating activities 29,015 47,450 Cash flows from investing activities: Capital expenditures (35,396) (41,444) Acquisition of minority interest (300) -- Cash proceeds from dispositions, net of cash transferred -- 1,135 Cost investments -- (2,599) Net cash used in investing activities (35,696) (42,908) Cash flows from financing activities: Borrowings of debt 49,000 7,000 Repayments of debt (43,185) (12,666) Payment of deferred financing costs (2,160) -- Proceeds from issuance of common and preferred stock -- 85 Net cash provided (used) by financing activities 3,655 (5,581) Effect of exchange rate changes on cash 167 (17) Net increase (decrease) in cash and cash equivalents (2,859) (1,056) Cash and cash equivalents, beginning of period 4,501 2,869 Cash and cash equivalents, end of period $1,642 $1,813 Schedule 1 Reconciliation of Adjusted EBITDA to Loss From Operations: Three Months Ended Nine Months Ended September 30, September 30, 2003 2002 2003 2002 (in thousands) (in thousands) (in thousands) (in thousands) Adjusted EBITDA (1) 15,509 17,493 45,268 49,626 Depreciation and amortization (18,297) (19,276) (56,724) (59,277) Asset impairments and other charges (1,502) (751) (2,758) (8,401) Loss from Operations $(4,290) $(2,534) $(14,214) $(18,052) (1) Adjusted EBITDA is defined by the Company as revenue less direct costs of revenue and other cash operating expenses, excluding depreciation and amortization and asset impairments and other charges. A Note on Adjusted EBITDA The most significant difference between "Adjusted EBITDA," as defined by the Company, and loss from operations, as determined in accordance with generally accepted accounting principles, is that depreciation and amortization expense are not included in the calculation of Adjusted EBITDA. "GAAP" requires depreciation and amortization to be shown as an expense in calculating loss from operations because capital spending is not fully expensed in the period incurred. Rather, the cost of a capital expenditure is spread out over the assumed useful life of the property acquired, under the heading depreciation and amortization, so that the expense can be matched to the revenue anticipated to be generated by that expense. Thus, excluding depreciation and amortization from a measurement of operating performance will fail to reflect the true cost of operations over time. Similarly, asset impairment charges reflect non-temporary declines in the value of investments, the original cost of which was not expensed in the period incurred. However, because depreciation, amortization and impairments and other charges reflect primarily the effects of past capital expenditures, On Command's management believes that Adjusted EBITDA when considered together with measures prepared in accordance with generally accepted accounting principles can be very useful to investors and analysts as a measurement of the Company's current operating performance, particularly when assessed in conjunction with information regarding current capital spending and other investing activities and trends, as reported above. On Command's management regularly uses Adjusted EBITDA as a measurement to assess the performance of operating units and individuals and to assist in strategic planning and the allocation of resources. Because Adjusted EBITDA does not reflect changes in working capital or other cash requirements of the Company, it is not intended to represent cash flows for the period, or to reflect funds available for interest, dividends, reinvestment or other discretionary uses. Adjusted EBITDA has not been presented as an alternative to loss from operations, and should not be considered in isolation or as a substitute for measures of performance prepared in accordance with generally accepted accounting principles in the United States of America. The Company's definition of Adjusted EBITDA may differ from similar measurements provided by other public companies. Q3 2003 Q2 2003 Q1 2003 Q4 2002 Q3 2002 Room Base Statistics Total Hotels 3,352 3,364 3,356 3,380 3,383 Total Guest Pay Rooms 879,000 885,000 884,000 891,000 900,000 On-demand Rooms 867,000 873,000 869,000 874,000 880,000 % of total rooms 98.6% 98.6% 98.3% 98.1% 97.8% Scheduled Rooms (all SpectraVision) 12,000 12,000 15,000 17,000 20,000 % of total rooms 1.4% 1.4% 1.7% 1.9% 2.2% Domestic Rooms 779,000 786,000 785,000 792,000 801,000 % of total rooms 88.6% 88.8% 88.8% 88.9% 89.0% International Rooms 100,000 99,000 99,000 99,000 99,000 % of total rooms 11.4% 11.2% 11.2% 11.1% 11.0% Total Digital Rooms 343,000 333,000 312,000 291,000 275,000 Total Guest Programming Rooms 508,000 515,000 519,000 517,000 519,000 Operating Results & Statistics (in thousands) Net Room Revenue $59,462 $57,471 $54,754 $55,228 $58,009 Other Revenue $1,504 $2,081 $1,966 $3,997 $2,781 Total Revenue $60,966 $59,552 $56,720 $59,225 $60,790 Direct Costs of Revenue $32,170 $32,689 $28,248 $31,222 $30,234 Direct Margin $28,796 $26,863 $28,472 $28,003 $30,556 Operations Support Expense $5,729 $5,682 $6,062 $6,370 $6,073 Research & Development Expense $1,071 $917 $1,083 $886 $1,143 SG&A Expense $6,487 $6,256 $5,576 $4,736 $5,847 Total Operating Expenses $13,287 $12,855 $12,721 $11,992 $13,063 Adjusted EBITDA $15,509 $14,008 $15,751 $16,011 $17,493 Loss from Operations $(4,290) $(6,387) $(3,537) $(4,612) $(2,534) As a % of Total Revenue: Direct Margin 47.2% 45.1% 50.2% 47.3% 50.3% Operations 9.4% 9.5% 10.7% 10.8% 10.0% Research & Development 1.8% 1.5% 1.9% 1.5% 1.9% SG&A 10.6% 10.5% 9.8% 8.0% 9.2% Adjusted EBITDA 25.4% 23.5% 27.8% 27.0% 29.2% Loss from Operations -7.0% -10.7% -6.2% -7.8% -3.8% Per Room per Month: Total Room Revenue $23.49 $22.77 $21.89 $21.97 $22.86 Total Movie Revenue $19.19 $18.75 $18.18 $18.38 $19.21 Direct Profit $10.87 $10.12 $10.70 $10.44 $11.26 Operations Expense $2.16 $2.14 $ 2.28 $ 2.38 $ 2.24 Adjusted EBITDA $5.86 $5.28 $ 5.92 $ 5.97 $ 6.54 Loss from Operations $(1.62) $(2.41) $(1.33) $(1.72) $(0.85) DATASOURCE: On Command Corporation CONTACT: Tad Walden, Corporate Communications, +1-720-873-3321, , or Bernard G. Dvorak, SVP and CFO, +1-720-873-3640, , both of On Command Corporation Web site: http://www.oncommand.com/

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