An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, including those that relate to transactions with other operating segments. An operating segment's results are reviewed regularly by the chief operating decision maker to make decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial information is available.

The business is run on a worldwide basis but managed through four principal geographical segments; Americas; Europe, Middle East and Africa (EMEA); Asia Pacific; and the United Kingdom. The United Kingdom segment does not include the Group's non-trading holding and corporate management companies that are based in the UK and the EMEA segment does not include the Group's non-trading head office and holding companies that are based in Luxembourg. The results of business centres in each of these regions form the basis for reporting geographical results to the chief operating decision maker (the Board of Directors of the Group). All reportable segments are involved in the provision of global workplace solutions.

Each reportable segment has its own discrete senior management team responsible for the performance of the segment.

The accounting policies of the operating segments are the same as those described in the Annual Report and Accounts for Regus plc for the year ended 31 December 2010.

 
                                                                   United        All other 
        GBPm     Americas          EMEA        Asia Pacific        Kingdom        segments          Total 
      Twelve 
      months 
    ended 31 
    December    2010    2009    2010    2009    2010    2009     2010    2009   2010   2009      2010      2009 
    Revenues 
        from 
    external 
   customers   436.9   423.8   281.2   306.2   141.7   132.3    178.9   191.4    1.7    1.4    1040.4   1,055.1 
    Revenues 
        from 
    internal 
   customers      --      --     1.1     1.1      --      --      0.9     0.9     --     --       2.0       2.0 
------------  ------  ------  ------  ------  ------  ------  -------  ------  -----  -----  --------  -------- 
     Segment 
    revenues   436.9   423.8   282.3   307.3   141.7   132.3    179.8   192.3    1.7    1.4    1042.4   1,057.1 
  Reportable 
     segment 
      profit    32.5    35.0    17.3    38.7    18.7    25.3   (12.2)   (2.9)    0.8    0.4      57.1      96.5 
  Reportable 
     segment 
      assets   524.7   469.5   247.9   258.8   162.5   129.4    306.4   292.2    1.3    1.4   1,242.8   1,151.3 
------------  ------  ------  ------  ------  ------  ------  -------  ------  -----  -----  --------  -------- 
 

Note 2: Operating segments (continued)

Reconciliation of reportable segment profit to published profit:

 
                                          Year ended     Year ended 
 GBPm                                    31 Dec 2010    31 Dec 2009 
 Reportable segment profit                      57.1           96.5 
 Corporate overheads                          (34.5)         (25.2) 
 Central costs                                    --          (1.8) 
 Exceptional net income from legal 
  settlement                                      --           18.3 
 Exceptional 2010 restructuring plan          (15.8)          (2.6) 
 Foreign exchange gains and losses 
  on inter-segment transactions                (0.1)            0.8 
 Share of post-tax profit of joint 
  ventures                                       1.3            2.0 
 Net financing expense                         (0.2)          (1.1) 
-------------------------------------  -------------  ------------- 
 Published Group profit before tax               7.8           86.9 
-------------------------------------  -------------  ------------- 
 

Note 2: Operating segments (continued)

Segmental management basis - unaudited

 
                                           Asia            All other 
                 Americas     EMEA      Pacific       UK    segments     Total 
--------------  ---------  -------  -----------  -------  ----------  -------- 
                     2010     2010         2010     2010        2010      2010 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 
        Mature 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Workstations     70,384   33,149       20,772   32,571          --   156,876 
--------------  ---------  -------  -----------  -------  ----------  -------- 
     Occupancy 
           (%)       79.7     77.4         79.6     75.8          --      78.4 
--------------  ---------  -------  -----------  -------  ----------  -------- 
       Revenue 
        (GBPm)      420.0    266.5        131.6    171.6         1.7     991.4 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Contribution 
        (GBPm)      100.6     66.4         37.9     13.6         1.4     219.9 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 
          2009 
    Expansions 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Workstations      1,185    1,180          734    1,278          --     4,377 
--------------  ---------  -------  -----------  -------  ----------  -------- 
     Occupancy 
           (%)       67.0     62.0         54.1     50.0          --      58.5 
--------------  ---------  -------  -----------  -------  ----------  -------- 
       Revenue 
        (GBPm)        5.3      4.8          5.0      3.9          --      19.0 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Contribution 
        (GBPm)      (0.2)      0.3          2.7      0.1          --       2.9 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 
          2010 
    Expansions 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Workstations      2,013    1,706        1,838      666          --     6,223 
--------------  ---------  -------  -----------  -------  ----------  -------- 
     Occupancy 
           (%)       62.0     61.5         41.7     51.6          --      54.8 
--------------  ---------  -------  -----------  -------  ----------  -------- 
       Revenue 
        (GBPm)        8.7      9.4          4.8      2.2          --      25.1 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Contribution 
        (GBPm)      (0.6)    (2.1)        (3.7)    (0.6)          --     (7.0) 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 
      Closures 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Workstations        683       85           93      336          --     1,197 
--------------  ---------  -------  -----------  -------  ----------  -------- 
     Occupancy 
           (%)       75.3     70.2         50.5     57.0          --      67.9 
--------------  ---------  -------  -----------  -------  ----------  -------- 
       Revenue 
        (GBPm)        2.9      0.5          0.3      1.2          --       4.9 
--------------  ---------  -------  -----------  -------  ----------  -------- 
  Contribution 
        (GBPm)      (0.7)      1.2        (0.5)      0.1          --       0.1 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 
 Totals 
 Workstations      74,265   36,120       23,437   34,851          --   168,673 
 Occupancy 
  (%)                79.0     76.1         75.8     74.3          --      76.9 
 Revenue 
  (GBPm)            436.9    281.2        141.7    178.9         1.7   1,040.4 
 Segment 
  Contribution 
  (GBPm)             99.1     65.8         36.4     13.2         1.4     215.9 
 Unallocated 
  contribution 
  (GBPm)               --       --           --       --          --        -- 
 Total 
  contribution 
  (GBPm)             99.1     66.2         36.5     12.2         1.0     215.9 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 REVPAW (GBP)       5,883    7,785        6,046    5,133           -     6,168 
--------------  ---------  -------  -----------  -------  ----------  -------- 
 

Note 2: Operating segments (continued)

Segmental management basis - unaudited

 
                                           Asia            All other 
                   Americas     EMEA    Pacific       UK    segments     Total 
================  =========  =======  =========  =======  ==========  ======== 
                       2009     2009       2009     2009        2009      2009 
================  =========  =======  =========  =======  ==========  ======== 
 
          Mature 
================  =========  =======  =========  =======  ==========  ======== 
 Workstations        69,088   33,085     20,809   32,370          --   155,352 
================  =========  =======  =========  =======  ==========  ======== 
 Occupancy (%)         79.1     79.6       75.8     77.9          --      78.4 
================  =========  =======  =========  =======  ==========  ======== 
 Revenue (GBPm)       409.4    299.1      129.1    187.2         1.4   1,026.2 
================  =========  =======  =========  =======  ==========  ======== 
 Contribution 
  (GBPm)               93.8     85.1       39.0     19.6         1.0     238.7 
================  =========  =======  =========  =======  ==========  ======== 
 
 2009 Expansions 
================  =========  =======  =========  =======  ==========  ======== 
 Workstations           707      657        260      439          --     2,063 
================  =========  =======  =========  =======  ==========  ======== 
 Occupancy (%)         46.0     41.3       34.9     31.1          --      39.9 
================  =========  =======  =========  =======  ==========  ======== 
 Revenue (GBPm)         2.1      2.0        1.5      0.6          --       6.2 
================  =========  =======  =========  =======  ==========  ======== 
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