Lenta PLC (LNTA;LNTR) 
Lenta PLC: 1Q 2020 operating results 
 
23-Apr-2020 / 09:03 CET/CEST 
Dissemination of a Regulatory Announcement that contains inside information 
according to REGULATION (EU) No 596/2014 (MAR), transmitted by EQS Group. 
The issuer is solely responsible for the content of this announcement. 
 
      LENTA HAS DELIVERED 4.0% LIKE-FOR-LIKE RETAIL SALES GROWTH IN 1Q 
 
St-Petersburg, Russia; 23 April 2020 - Lenta PLC, (LSE, MOEX: LNTA / "Lenta" 
 or the "Company") one of the largest retail chains in Russia, is pleased to 
 announce its consolidated sales and operating results for the first quarter 
            ending 31 March 2020. 
 
            1Q 2020 Operating Highlights: 
 
? Total sales increased 7.0% in 1Q 2020 to Rub 106.0bn (1Q 
2019: Rub 99.0bn), including: 
 
? Retail sales growth of 7.5% to Rub 104.4bn (1Q 2019: Rub 
97.1bn) driven by strong LFL sales growth 
 
? Wholesale business decline of 16.7% 
 
? Like-for-like (LFL)[1] retail sales adjusted for Leap Day 
(29 February) increased by 4.0% vs. 1Q 2019 representing 
 
? LFL retail traffic growth of 2.0% 
 
? LFL retail ticket growth of 2.0%. 
 
? Unadjusted LFL retail sales increased 5.7% driven by 
 
? LFL retail traffic growth of 3.4% 
 
? LFL retail ticket growth of 2.3% 
 
? A total of 380 stores as at 31 March 2020, comprising of 249 
hypermarkets and 131 supermarkets; 
 
? Total selling space of 1,489, 439 sq.m as of 31 March 2020 
(+1.7% vs. 31 March 2019); 
 
? Number of active loyalty cardholders[2] increased to 16.0m 
(+8.0% YoY) with around 97% of transactions in the first 
quarter carried out using the loyalty programme. 
 
            Events in 1Q 2020 and after the reported period: 
 
? Lenta completed its redomiciliation by obtaining a permanent certificate 
of incorporation in Cyprus 
 
? Lenta took comprehensive operating measures across its business in 
response to COVID-19 
 
? Lenta launched its own online grocery store in partnership with delivery 
companies IGoods and Sbermarket. 
 
            Lenta's Chief Executive Officer, Herman Tinga commented: 
 
   "We had a good start of the first quarter, but eventually were faced with 
          exceptional challenges due to COVID-19. Customer behaviour changed 
  significantly in the second half of March. Various measures implemented by 
the authorities in response to COVID-19 resulted in considerable pressure on 
            our stores as customers stocked up on essential goods. 
 
          Our commercial, logistic and operation teams responded well to the 
   challenge. Due to the great commitment from all our employees, we secured 
the on-shelf availability of essential goods in our stores. At the same time 
       we put a lot of effort into ensuring the safety and well-being of our 
         colleagues and customers, as well as the continuity of our business 
            operations in the most efficient way. 
 
  I am very proud of the contribution made by each member of our team during 
   this period and pleased with the results we achieved. For the quarter our 
  LFL sales, adjusted for the Leap Day in February, increased 4.0%. Both our 
            LFL traffic and LFL ticket increased by 2.0% 
 
 In the first two months of the year we experienced a strong customer inflow 
     as a result of our own marketing efforts. March sales growth was mainly 
driven by customer response to COVID-19, which resulted in less traffic, but 
            larger baskets. This trend is continuing in April. 
 
   The stocking up of essential goods triggered by COVID-19 also resulted in 
   increased demand for online grocery purchases. Sales through our delivery 
partners almost tripled in the last weeks of March when compared to the last 
     weeks of February. In response we accelerated our fast-delivery project 
   Lentochka and moved the launch of online ordering through our own website 
            forward. 
 
  I am pleased with our strong performance in 1Q. Looking ahead we will face 
many uncertainties, including further measures the authorities may implement 
           in response to COVID-19, the duration of such measures, continued 
 macro-economic volatility and consequent customer sentiment. We are working 
       with different scenarios to evaluate any impact on our operations and 
  performance. And we continue to focus on our cash discipline and operating 
            efficiency." 
 
            COVID-19 Response 
 
          Governance. We established a COVID-19 response team, including top 
 management members and functional experts, to monitor, coordinate and track 
  daily actions. The COVID-19 response team cooperates closely with relevant 
            authorities. 
 
   Safety and support for employees. We are taking comprehensive measures to 
ensure the safety and well-being of our employees. This includes, but is not 
 limited to, restricting travel, daily health and temperature checks, remote 
     work for office-based employees, intensified cleaning, making sanitizer 
   available, providing special working regimes for vulnerable employees and 
     providing personal protection equipment and protective barriers between 
            cashiers and customers. 
 
  Safety and support for customers. We are taking every effort to ensure our 
 customers continue feeling safe shopping in our stores. Protective barriers 
      were placed at cashier desks and our own culinary sections, as well as 
visual markings on floors to control the distance between customers. We have 
    equipped our stores with hand sanitizers for employees and customers. In 
   addition, a large-scale communication programme was launched to encourage 
    customers to keep their distance; use self-scanners and check-outs; and, 
when possible, pay by debit or credit. Additionally, customers with the high 
  average ticket can also order free taxis within a radius of 10 km. We have 
 also launched social initiatives to support vulnerable groups of customers. 
  Elderly people and those at higher risk are encouraged to shop at specific 
       hours. We have dedicated separate checkout lines for them and offered 
       additional discounts as an incentive to visit our stores. A volunteer 
 programme aimed at helping elderly people getting their daily groceries was 
    established, and we support doctors, nurses and other medical workers by 
providing them with special discounts. We have other initiatives in progress 
            with similar objectives. 
 
       Supply-chain. Our key task is to ensure support for our suppliers and 
      maintain the on-shelf availability of food and non-food items. We have 
      increased safety stocks for the essential goods and we are in constant 
            contact with suppliers to ensure this. 
 
            Lenta's Operating Performance in 1Q 2020 
 
 Total sales increased 7.0% YoY, reaching Rub 106.0bn, driven by an increase 
in retail sales of 7.5% and partly offset by an ongoing decline in wholesale 
   business. In 1Q 2020, sales to wholesale customers declined by 16.7% when 
            compared to the first quarter of 2019. 
 
      Strong LFL performance, combined with added selling space, resulted in 
retail sales growth of 7.5% in 2020. Retail sales reached Rub 104.4bn in the 
      reported period versus Rub 97.1bn in the same period of the last year. 
    Traffic increased 5.1%, while the average ticket rose 2.3%, reaching Rub 
            1,021. 
 
 Hypermarket sales dynamics improved over 4Q 2019 due to an LFL sales growth 
 of 3.2%, the contribution from Leap Day in February and an increase of 1.9% 
    in the format's selling space over the year. As a result, total sales in 
          hypermarkets reached Rub 94.5bn, implying an increase of 6.9% YoY. 
 
     Supermarket sales increased 14.2% in 1Q 2020, driven by accelerated LFL 
  sales growth, although the selling space decreased marginally by 0.1% YoY. 
The supermarket share accounted for 9.3% of Lenta's total sales, an increase 
            from 8.5% in 4Q 2019. 
 
            Total sales performance 
 
                           1Q 2020 1Q 2019 Net change Change (%) 
Total sales (Rub, million) 106,004 99,042    6,962       7.0% 
    Retail sales (Rub,     104,352 97,058    7,294       7.5% 
         million) 
              Hypermarkets 94,541  88,469    6,072       6.9% 
              Supermarkets  9 807   8,589    1,217      14.2% 
Wholesales (Rub, million)   1 652   1,984    (332)      -16.7% 
  Retail average ticket     1,021    998       23        2.3% 
          (Rub) 
              Hypermarkets  1,134   1,102      32        2.9% 
              Supermarkets   522     507       15        3.0% 
 Retail customer traffic    102.2   97.3      4.9        5.1% 
        (million) 
              Hypermarkets  83.4    80.3      3.1        3.8% 
              Supermarkets  18.8    16.9      1.8       10.8% 
 
      In the 1Q Lenta continued working on its digital marketing activities, 
   communication initiatives and the development of its loyalty programme to 
       reach new and existing customers. The Company maintained its focus on 
    providing special offers tailored to the individual customer to increase 
            traffic and basket size. 
 
 Lenta's mobile app, which was launched in October 2018, attracted 1.1mn new 
   users in the first quarter, bringing the total number to more than 6.0mn. 
          Lenta took further steps to enrich the mobile app's functionality, 
delivering a better customer experience through enhancing personalized promo 
            offerings. 
 
       The continued development of analytical models enabled the Company to 
improve its product range and promotions effectively, as well as predict and 
    respond to changes in customer preferences. The number of active loyalty 
   cardholders increased to 16.0mn as at 31 March 2020 (+8.0% YoY), with the 
            share of transactions made with the loyalty card staying at 97%. 
 
            LFL sales performance[3] 
 
                        LFL sales     LFL average   LFL traffic 
                          growth     ticket growth    growth 
 
                         1Q 2020        1Q 2020       1Q 2020 
 Total retail sales        4.0%          2.0%          2.0% 
      growth, % 
         Hypermarkets      3.2%          2.8%          0.4% 
         Supermarkets     12.4%          2.6%          9.6% 
 
  LFL retail sales increased 4.0% in 1Q 2020, significantly improving from a 
  decline of 3.6% in 4Q 2019 and despite the high base of 1Q 2019. LFL sales 
      growth was driven by an increase in LFL traffic of 2.0% and LFL ticket 
     growth of 2.0%. During the reported period, five hypermarkets and three 
            supermarkets entered the LFL panel. 
 
  Lenta has been winning over new customers in both new and LFL hypermarkets 
         and supermarkets with an ongoing growth in the number of customers. 
 
    LFL sales increased 3.2% in the hypermarket format driven by both higher 
traffic and an increase in average ticket. LFL traffic increased 0.4% driven 
   by an inflow of new customers. A combination of effective promo-campaigns 
  and in-store communication initiatives contributed to traffic performance. 
      The LFL average ticket increased 2.8% reflecting the attractiveness of 
  hypermarkets for big-basket purchases and one-stop shopping once a week in 
   light of the authorities' response to COVID-19. The increase in number of 
  items per basket, combined with the ongoing trading-up effects in 1Q 2020, 
offset on-shelf deflation in the same period. Lenta's hypermarkets continued 
  to perform in a deflationary environment due to overall inflation dynamics 
       in Russia in the first quarter and more intensive promo-activity when 
            compared to the previous year. 
 
    Supermarket LFL sales accelerated in 1Q 2020 to 12.4% when compared with 
      4.7% in 4Q 2019, driven by both traffic and ticket growth. LFL traffic 
increased 9.6%, being driven by new customer inflows and higher frequency of 
    visits. The average ticket increased 2.6%, driven by trading-up effects, 
   which offset on-shelf deflation in the format. Lenta continued working on 
changes to its customer-value proposition in its supermarkets to enhance the 
   attractiveness of stores to customers and strengthen its position in this 
            format. 
 
            LFL sales growth, including Leap Day effect[4] 
 
                    LFL sales     LFL average     LFL traffic 
                     growth      ticket growth       growth 
 
                     1Q 2020        1Q 2020         1Q 2020 
Total retail          5.7%            2.3%            3.4% 
sales growth, % 
    Hypermarkets      5.0%            3.0%            1.9% 
    Supermarkets      13.9%           2.7%           10.8% 
 
            1Q 2020 monthly operational results 
 
                                     January February March 
Total sales growth                    0.2%     8.6%   11.4% 
Retail sales growth                   1.3%     9.4%   11.2% 
                        Hypermarkets  0.4%     8.9%   10.6% 
                        Supermarkets  10.1%   14.4%   17.6% 
Wholesale growth                     (55.5%) (20.9%)  24.6% 
Total retail average ticket growth   (3.4%)   (0.9%)  10.3% 
                        Hypermarkets (2.9%)   (0.3%)  10.9% 
                        Supermarkets (1.2%)   (1.0%)  10.7% 
Total retail customer traffic growth  4.8%    10.4%    0.8% 
                        Hypermarkets  3.4%     9.3%   (0.3%) 
                        Supermarkets  11.4%   15.6%    6.2% 
 
     The performance of retail sales has been improving throughout the first 
    quarter with total sales accelerating from 1.3% YoY growth in January to 
    11.2% YoY in March. The average ticket improved every consecutive month. 
 
  Retail sales increased 9.4% in February due to a positive effect from Leap 
           Day and effective promotional campaigns. Traffic increased 10.4%, 
    representing a strong customer inflow coupled with a higher frequency of 
    visits in both formats. The increase in traffic largely offset the lower 
  average ticket, which declined due to the lower number of items per basket 
            when compared to the previous year. 
 
Retail sales growth accelerated to 11.2% in March, mainly due to a change in 
    customer behaviour amid COVID-19. Traffic increased 0.8%, representing a 
    decline of 0.3% in hypermarkets and an increase of 6.2% in supermarkets. 
 While Lenta continued attracting new unique customers, this was offset by a 
 decline in frequency of visits. However, a 10.3% increase in average ticket 
     due to the increased number of items per basket largely compensated for 
            lower traffic. 
 
            Lenta Online 
 
      The Company has been developing several separate projects to serve the 
            increasing demand for online grocery shopping across Russia. 
 
            Partnership with delivery companies 
 
       Lenta has been developing partnerships with delivery companies across 
    Russia. As of 1Q 2020, cooperation has been carried out with 22 delivery 
            companies in 29 Russian cities. 
 
        In 1Q 2020, the number of orders increased 131.5%, mainly due to the 
     expansion of partnerships in 2019 and cities of presence, as well as an 
       increased number of orders due to changes in customer behaviour. As a 
  result, sales through this channel increased by 109.5% YoY and amounted to 
  approximately 0.5% of total sales, vs. 0.3% in 1Q 2019 and 0.2% for all of 
            2019. 
 
         In 1Q 2020, Lenta launched its online store, offering customers the 
opportunity to order through our own website. Delivery is carried out by the 
   Company's partners IGoods and Sbermarket and is currently available in 29 
            large and regional Russian cities. 
 
                        1Q 2020 1Q 2019  Change 
       Sales (Rub, ths) 488,099 233,005  109.5% 
Number of tickets, ths.   213      92    131.5% 
 
            Lentochka. 
 
      The pilot project was launched in 4Q 2019 with the opening of two dark 
   stores in urban areas of Moscow to test quick delivery based on a limited 
            number of SKUs (1,500). 
 
     Due to changing customer behaviour and significant increased demand for 
      online grocery purchases, Lenta accelerated the roll-out of Lentochka. 
      During 1Q 2020, the Company expanded its operations to five additional 
     locations within two weeks based on existing supermarkets, bringing the 
   total number of locations to seven. The number of SKUs available to order 
        was expanded to 2,500, making it possible to cover a wider range of 
            customer needs. 
 
            Lenta's Store Base 
 
                       1Q 2020   1Q 2019  Net change Change, YoY 
Total number of          380       377        3         0.8% 
stores 
         Hypermarkets    249       245        4         1.6% 
         Supermarkets    131       132        -1        -0.8% 
Number of net store       -        -4         4        -100.0% 
openings 
         Hypermarkets     -         0         0        -100.0% 
         Supermarkets     -        -4         4         0.0% 
Total selling space   1,489,439 1,464,461   24,978      1.7% 
(sq.m) 
         Hypermarkets 1,378,791 1,353,653   25,138      1.9% 
         Supermarkets  110,648   110,808     -160       -0.1% 
 
 In 1Q 2020, Lenta had a total of 380 stores, including 249 hypermarkets and 
  131 supermarkets. That represents a total selling space of 1,489,439 sq.m, 
      an increase of 1.7% YoY. The Company retains its presence in 88 cities 
            across the country. 
 
            Outlook 
 
 COVID-19 and the volatility of the rouble may have a material impact on the 
        performance of the Company in 2020. We continue working with various 
scenarios to understand the potential impact on Lenta's business and prepare 
          appropriate measures. This in part depends on further measures the 
     authorities may implement in response to COVID-19, the duration of such 
      measures, continued macro-economic uncertainty and consequent customer 
   sentiment. The full impact is impossible to predict with a high degree of 
certainty. At this stage it would not be prudent to provide further guidance 
            for 2020. 
 
 The Company will inform the market in the case of any revision of guidance. 
 
            About Lenta 
 
          Lenta is the largest hypermarket chain in Russia and the country's 
         fourth-largest retail chain. The Company was founded in 1993 in St. 
  Petersburg. Lenta operates 249 hypermarkets in 88 cities across Russia and 
      131 supermarkets in Moscow, St. Petersburg, and the Siberia, Urals and 
   Central regions, with a total of approximately 1,489,439 sq.m. of selling 
           space. The average Lenta hypermarket store has a selling space of 
   approximately 5,500 sq.m. The average Lenta supermarket store has selling 
       space of approximately 840 sq.m. The Company operates 12 distribution 
            centres. 
 
  The Company's price-led hypermarket formats are differentiated in terms of 
       their promotion and pricing strategies as well as their local product 
       assortment. The Company employed approximately 48,391 people as of 31 
            December 2019[5]. 
 
         The Company's management team combines a mix of local knowledge and 
    international expertise coupled with extensive operational experience in 
 Russia. Lenta's largest shareholders include Severgroup, which is committed 
            to maintaining high standards of corporate governance. 
 
 Lenta is listed on the London Stock Exchange and on the Moscow Exchange and 
            trades under the ticker: 'LNTA' 
 
? For further information please visit www.lentainvestor.com [1], or 
contact us at: 
 
? 
 
? Lenta                                           Russian Media: 
 
? Mariya Filippova 
 
                                                     NW Advisors 
 
                     PR&GR Director 
 
                                                Victoria Afonina 
 
? Tel: +7 812 380-61-31 ext.: 
1892 
                                            ?el:+7 495 795 06 23 
? E-mail: 
maria.filippova@lenta.com 
 
                                    E-mail: lenta@nwadvisors.com 
 
            Forward-looking statements: 
 
     This announcement includes statements that are, or may be deemed to be, 
       "forward-looking statements". These forward-looking statements can be 
identified by the fact that they do not only relate to historical or current 
    events. Forward-looking statements often use words such as "anticipate", 
       "target", "expect", "estimate", "intend", "expected", "plan", "goal", 
            "believe", and other words of similar meaning. 
 
    By their nature, forward-looking statements involve risk and uncertainty 
   because they relate to future events and circumstances, a number of which 
   are beyond Lenta's control. As a result, actual future results may differ 
          materially from the plans, goals and expectations set out in these 
            forward-looking statements. 
 
  Any forward-looking statements made by or on behalf of Lenta speak only as 
     at the date of this announcement. As required by any applicable laws or 
 regulations, Lenta undertakes no obligation publicly to release the results 
of any revisions to any forward-looking statements in this document that may 
         occur due to any change in its expectations or to reflect events or 
            circumstances after the date of this document. 
 
=--------------------------------------------------------------------------- 
 
    [1] Lenta's stores are included in the LFL store base starting 12 months 
after the end of the month in which they are opened. Both total sales growth 
            and LFL sales growth are reported excluding VAT; 
 
   [2] Cardholders who made at least two purchases at Lenta in the 12 months 
            leading up to 31 March 2020 are considered active. 
 
            [3] Adjusted for 29 February due to the leap year 
 
            [4] Additional operating day (29 February) due to the leap year 
 
[5] FTE (full-time equivalent). Average FTE for FY 2019 was 51,908 employees 
 
ISIN:           US52634T2006, US52634T1016 
Category Code:  QRF 
TIDM:           LNTA;LNTR 
LEI Code:       213800OMCE8QATH73N15 
OAM Categories: 2.2. Inside information 
Sequence No.:   59936 
EQS News ID:    1028105 
 
End of Announcement EQS News Service 
 
 
1: https://eqs-cockpit.com/cgi-bin/fncls.ssp?fn=redirect&url=7b02fd0089c43ad819982a795a635ba5&application_id=1028105&site_id=vwd&application_name=news 
 

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