Global Wealth & Asset Management Company Selects Kofax TotalAgility Mailroom Automation Solution to Process One Million Docum...
January 08 2014 - 3:00AM
Business Wire
Firm to Increase Visibility of Document
Processing, Improve Accuracy and Streamline Operations
Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of
smart process applications for the business critical First Mile™ of
customer interactions, today announced that a global provider of
wealth and asset management services in the UK has invested nearly
$400,000 into Kofax solutions to automatically process
instruction-related documents as part of its transfer agency
business. The company selected the Kofax TotalAgility™ Mailroom
Automation solution to capture and route up to one million
documents per year.
Prior to choosing Kofax, the firm had attempted to automate and
improve instruction processing with a solution from another vendor.
That solution did not deliver the expected business benefits and
was ultimately deemed unsuccessful. After conducting additional
research and looking at a variety of competitive software products
and solutions, the company selected Kofax based on its unique
ability to ingest all of the company’s documents, extract critical
information, validate its accuracy and then route it to the proper
recipients for action.
“Having the ability to automatically process documents and
ensure they’re in good order before routing them to downstream
processes is absolutely critical for this customer,” said Howard
Dratler, Executive Vice President of Field Operations at Kofax.
“Errors can cost millions of dollars and cause headaches for a wide
range of its employees and customers. The TotalAgility Mailroom
Automation solution provides new levels of control and visibility
throughout the process while eliminating extensive manual tasks
otherwise necessary.”
Kofax TotalAgility Mailroom Automation is a smart process
application that transforms the traditional high-volume,
centralized paper mail opening and routing process to enable the
capture and routing of images and information in a digital format
for better speed and accuracy and lower costs. It expands
centralized mailroom functions to support scanned input from
distributed locations and external stakeholders as well as new
communication channels arising from mobile devices and internet
portals, and provides added visibility, control and automation.
With TotalAgility Mailroom Automation, processes that took days or
weeks of iterative corrective actions can be resolved in
minutes.
About Kofax
Kofax® is a leading provider of smart process applications for
the business critical First Mile of customer interactions. These
begin with an organization’s systems of engagement, which generate
real-time, information-intensive communications from customers, and
provide an essential connection to their systems of record, which
are typically large scale, rigid enterprise applications and
repositories not easily adapted to more contemporary technology.
Success in the First Mile can dramatically improve an
organization’s customer experience and greatly reduce operating
costs, thus driving increased competitiveness, growth and
profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in banking, insurance,
government, healthcare, business process outsourcing and other
markets. Kofax delivers these through its own sales and service
organization, and a global network of more than 800 authorized
partners in more than 75 countries throughout the Americas, EMEA
and Asia Pacific. For more information, visit kofax.com.
©2013 Kofax Limited. Kofax is a registered
trademark and First Mile and TotalAgility are trademarks of Kofax
Limited.
Media:KofaxColleen EdwardsVice President, Corporate
Communications+1-949-783-1582colleen.edwards@kofax.comorInvestors:MKR
Group, Inc.Todd Kehrli+1-323-468-2300kfx@mkr-group.comorFTI
ConsultingSophie McMillan / Elodie
Castagna+44-0-2-783-3113kofax@fticonsulting.com
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