Customer Experience Expert Lior Arussy to Keynote Kofax’s Transform 2014
December 17 2013 - 3:00AM
Business Wire
Conference Explores How Organizations Can Excel
in the Age of the Customer
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider
of smart process applications for the business critical First
MileTM of customer interactions, today announced that acclaimed
customer experience consultant and author Lior Arussy will be the
keynote speaker at Kofax‘s annual Transform end user customer and
partner conference in San Diego, CA on March 9-11, 2014.
Arussy is regarded by many as one of the world’s leading experts
on customer experience and customer-centric transformation. His
strategic framework for converting organizations from product to
customer centricity will inspire Transform participants to better
engage with and retain more customers, increase responsiveness for
exceptional service, and gain competitive advantage. Arussy has
consulted with some of the world's leading brands such as Capital
One, Thomson Reuters, HSBC, Nokia, SAP, University of Pennsylvania
and Wyeth. He is the founder of Strativity Group, a global research
and consulting firm, and his syndicated column Focus: Customer
reaches more than 1 million readers each month.
"The theme for Transform 2014 is Making Your First Mile™
Smarter," said Grant Johnson, Chief Marketing Officer at Kofax.
"Lior will set the stage by sharing why the First Mile of customer
experience is so important and how organizations can use technology
to make it better, smarter and faster."
About Kofax's Transform 2014
Kofax's Transform 2014 is an annual end user customer and
partner conference focused on how smart process applications can
radically transform and simplify the business critical First Mile
of customer interactions while optimizing the customer experience
and greatly reducing operating costs. The event features a wide
range of experts from industry-leading organizations who instruct
professionals about ways to transform the way they do business. A
large percentage of the content is delivered by customers who share
real-world best practices in implementing processes that deliver
better customer experiences and include capture, process
management, business intelligence and analytics, mobile
capabilities and big data integration. Early bird discount pricing
is available for registration through December 31, 2013.
Call for Speakers
Organizations interested in presenting at Kofax’s Transform 2014
can submit applications through December 31, 2013. Visit
http://www.kofax.com/transform/call-for-speakers.php for more
information about the event and to download an application.
Call for Award Nominations
Kofax invites organizations world-wide to apply for the
Transform 2014 Awards. Recipients will be celebrated for their
innovative use of Kofax products and solutions which have resulted
in significant process improvements, increased operational
efficiency, control and visibility, enhanced data integrity,
security and accountability, accelerated customer response times,
improved metrics and monitoring, lower cost of doing business and
other compelling benefits. Winners will be chosen by an expert
panel of judges and announced during a live Awards Ceremony at
Transform 2014. Visit http://www.kofax.com/transform/awards.php for
more information about the event and to submit an entry form.
About Kofax
Kofax is a leading provider of smart process applications for
the business critical First Mile of customer interactions. These
begin with an organization’s systems of engagement, which generate
real time, information intensive communications from customers, and
provide an essential connection to their systems of record, which
are typically large scale, rigid enterprise applications and
repositories not easily adapted to more contemporary technology.
Success in the First Mile can dramatically improve an
organization’s customer experience and greatly reduce operating
costs, thus driving increased competitiveness, growth and
profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in financial services,
insurance, government, healthcare, business process outsourcing and
other markets. Kofax delivers these through its own sales and
service organization, and a global network of more than 800
authorized partners in more than 75 countries throughout the
Americas, EMEA and Asia Pacific. For more information, visit
kofax.com.
© 2013 Kofax Limited. Kofax is a registered
trademark and First Mile is a trademark of Kofax Limited.
Source: Kofax
Media Contact:Colleen EdwardsVice President, Corporate
Communications+1-949-783-1582colleen.edwards@kofax.comorInvestor
Contacts:MKR Group Inc.Todd Kehrli,
+1-323-468-2300kfx@mkr-group.comorFTI ConsultingSophie McMillan,
+44 (0) 20 7831 3113kofax@fticonsulting.com
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