/ CORRECTION - Microlog Wins Contract From Aberdeen Proving Ground for Service First(R) Upgrade
October 17 2008 - 6:10PM
Marketwired
In the news release, "Microlog Wins Contract From Aberdeen Proving
Ground for Service First� Upgrade," issued earlier today by
Microlog Corporation (PINKSHEETS: MLOG), we are advised by the
company that the second paragraph has been replaced. Complete
corrected text follows.
Microlog Wins Contract From Aberdeen Proving Ground for Service
First� Upgrade
GERMANTOWN, MD -- October 17, 2008 -- Microlog Corporation
(PINKSHEETS: MLOG), a Germantown, Maryland based technology leader
in Integrated Voice Response (IVR) and Computer Telephony
Integration (CTI) solutions for the Government, Healthcare and
lotteries has been awarded a contract from the Aberdeen Proving
Ground (APG) to upgrade their patient appointment system at Kirk
U.S. Army Health Clinic. Based in Maryland, APG is home to 66
tenants and a host of satellite activities.
The contract calls for a system upgrade and expansion of
capabilities. Included in the award are upgrades to the core
system, including software and hardware upgrades. The newest
version of Microlog's PAS comes with additional tools for agents
and administrators, as well as, increased reporting capabilities.
Enhanced redundancies and a disaster recovery solution round out
the new system. The new system design is compliant with recently
adopted standards from MEDCOM. APG is a long term customer of
Microlog's and along with their PAS and Disaster Recovery solutions
uses Microlog's TeleReminder(TM), a multimedia outbound follow-up,
reminder and messaging service.
Among the major tenants of APG are the U.S. Research,
Development and Engineering (RDECOM) , U.S. Army Ordnance Center
and Schools, U.S. Army Developmental Test Command, U.S. Army
Aberdeen Test Center, U.S. Army Center for Health Promotion and
Preventive Medicine, Northeast Region Civilian Personnel Operations
Center, U.S. Army Medical Research Institute of Chemical Defense,
U.S. Army Chemical Materials Agency and major elements of the Army
Research Laboratory.
About Microlog
Microlog Corporation designs, implements and services patented
software applications that enhance the productivity of the customer
contact center experience, as well as providing consultation on a
variety of system integration options. The company's services
encompass the migration of e-commerce into the traditional call
center environment by Web enablement. Microlog's award winning
products support this Web enablement, as well as supporting all
inbound and outbound media, telephone, e-mail, fax, and Web for
contact centers.
For further information about Microlog's products and solutions,
please contact: Janet Turner VP of Sales and Marketing 301.540.5514
email: Email Contact
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