CSI’s WatchDOG Social Compliance Endorsed by Kentucky Bankers Association, Indiana Bankers Association

Comprehensive solution simplifies compliance management, social media communication

The Kentucky Bankers Association (KBA) and Indiana Bankers Association (IBA) have both endorsed the WatchDOG® Social Compliance solution from Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable. WatchDOG Social Compliance provides financial institutions with advanced compliance capabilities and protection for participating in social media across multiple online platforms.

CSI’s WatchDOG Social Compliance solution assists financial institutions new to social media, as well as those that are more seasoned, in abiding by the processes outlined within their risk assessment strategy in order to minimize impact should an issue arise. By implementing the solution, financial institutions also simplify managing social media compliance with regulatory requirements, allowing them to more actively leverage social media without the risk of violating the growing list of compliance regulations.

“While increased social media adoption among today’s consumers provides financial institutions with new opportunities to communicate with their customers, many banks are hesitant to adopt these new channels based on the potential risk of compliance violations,” said Selina Parrish, KBA’s director of membership. “WatchDOG Social Compliance helps institutions better manage regulatory guidelines around social media, allowing them to safely leverage all available channels without issue.”

To help better manage bank social media participation, WatchDOG Social Compliance offers users a suite of tools and services to further solidify full regulatory compliance, including:

Archiving all Facebook, Twitter, YouTube and LinkedIn posts for required timeframes;
Creating an approval process to ensure posts meet regulatory requirements;
Utilizing targeted search capabilities;
Performing reputation and sentiment analysis; and
Evaluating the institution’s competitive landscape.

Based on additional guidance from the Consumer Financial Protection Bureau (CFPB) surrounding unfair, deceptive or abusive acts and practices (UDAAP), WatchDOG Social Compliance also provides financial institutions with a comprehensive method for managing customer complaints and gives federal regulators the necessary information to complete social compliance audits.

“Community banks consistently seek out solutions catered to simplifying the various management processes required to successfully operate their institution,” said Rod Lasley, IBA’s vice president of product and services. “CSI’s robust suite of solutions and services not only streamline these traditionally complicated processes for today’s community banks, but also provide them robust functionality to remain competitive with the industry’s largest institutions.”

Since 1998, CSI Regulatory Compliance has provided organizations with software solutions and consulting services focused on watch list screening, risk management and fraud prevention. As a leader in the regulatory compliance space, CSI provides solutions and services that ensure customer success by leveraging the latest technology advancements to consistently deliver superior results.

“With compliance requirements continuing to change on a regular basis, many financial institutions struggle to implement new guidelines on top of the existing regulations required of their institution,” said Paul Koziarz, CSI chief development officer and interim president and general manager of the division. “As a result of social media’s growing popularity among consumers, we designed WatchDOG Social Compliance to address the concerns of our banking customers in order to allow them to capitalize on these valuable communication outlets without risk of compliance violation.”

Financial institutions interested in learning more about social media compliance may download CSI’s free white paper on how to successfully participate in social media outlets: www.compliance.csiweb.com/socialmediacompliance.

About Computer Services, Inc.

Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, and regulatory compliance solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.

About Kentucky Bankers Association

The Kentucky Bankers Association, a nonprofit trade association, has been providing legislative, legal, compliance and educational services to its member institutions since 1891. KBA's directors and staff work together with its members to make the financial services industry a more effective and successful place to work. The strength of the KBA is bankers unifying as an industry to speak as one voice. The purpose of the Kentucky Bankers Association is to provide effective advocacy for the financial services industry both in Kentucky and on a national level; to serve as a reliable and responsive source of information and education about areas of interest to the industry; and to provide a catalyst and forum for collective industry action. For more information, visit www.kybanks.com.

About Indiana Bankers Association

Founded in 1897, the Indiana Bankers Association supports Indiana banking through issues analysis, professional education and products and services that enhance financial institutions’ ability to serve their communities. The association’s sole mission is to advocate for and sustain an environment in which banks can succeed. For more information, visit www.indianabankers.org.

For CSIBrandon Dyce, 615-545-1675orDavid Jones, 678-781-7238orStephen Sprayberry, 678-781-7207

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