TOKYO--Japanese aviation regulators remain stumped over the root cause of the battery incident that led to the worldwide grounding of the Boeing Co. (BA) 787 Dreamliner jet, echoing the apparent lack of progress made by their U.S. counterparts several weeks into their respective investigations.

The Japan Transport Safety Board said Tuesday that CT scans--a kind of X-ray technology that creates three-dimensional images--revealed the extent of damage to the powerful lithium-ion battery. But the scans offered few useful clues as to what had caused the battery to overheat. That has led investigators to widen the range of possibilities of what went wrong, rather than narrow it as the probe enters its third week.

Asked whether it was true the investigation had made little progress, JTSB chairman Norihiro Goto said, "Unfortunately that may be right."

Mr. Goto said it wasn't clear when the investigation would end. But the chances of that being soon seemed to dim, as the JTSB said the latest analysis means the probe will be broadened to include related electrical systems and parts.

Mr. Goto said there were indications that a "thermal runaway" had taken place--a hazardous state in which the temperature of a battery cell jumps dramatically and the heat spreads quickly to other cells inside the battery. But he said the sequence of events that led some parts of the battery to incur greater damage than others was unclear.

The U.S. National Transportation Safety Board has said the Japan Airlines Co. (9201.TO) 787 jet parked in Boston on Jan. 7 experienced both a thermal runaway and short circuits.

Nine days later, warnings of a burning battery in mid-flight prompted an All Nippon Airways Co. (9202.TO) Dreamliner to make an emergency landing in Japan. The U.S. Federal Aviation Administration subsequently ordered the grounding of all 787 aircraft. Other regulators around the world soon followed suit.

Images from CT scans taken by the Japan Aerospace Exploration Agency two weeks ago, and released Tuesday, showed all eight battery cells in two rows inside the pack had been damaged by overheating.

Two cells sitting side-by-side in an inner row incurred the most damage, appearing more charred than the others. A neighboring cell had a small hole about two thirds of the way down its side, and in six of the eight cells, thin plates dangling near the positive electrodes had melted.

The JTSB said it sent two parts--the contactor and the battery diode module--to France, where they were made, to be examined by the French equivalent of the NTSB.

The contactor, which is located inside the battery pack and which suffered some damage, acts as a switch that can cut the battery's voltage if it exceeds the allowed amount. The battery diode module sits outside the main battery and only allows the current to flow in one direction.

Japan's aviation officials also said they sent another two parts--the bus power control unit and the generator control unit--to the manufacturing company in Phoenix, Arizona last week in an effort to extract any memory data left on the boards. The JTSB declined to disclose the name of the U.S. company.

Write to Yoree Koh at yoree.koh@wsj.com and Yoshio Takahashi at yoshio.takahashi@dowjones.com

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