Laboratory Delivers Results Immediately With Captaris RightFax
December 06 2007 - 12:00PM
PR Newswire (US)
Desktop Document Delivery Gives Immediate Results to Medical
Providers BELLEVUE, Wash., Dec. 6 /PRNewswire-FirstCall/ --
Captaris, Inc. (NASDAQ:CAPA), a leading provider of software
products that automate document-centric processes, today announced
Physicians Reference Laboratory, LLC (PRL) deployed Captaris
RightFax(TM) to support immediate delivery of accurate and reliable
diagnostic information in the areas of clinical and anatomic
pathology services, clinical trial testing and drug testing for
both the public and private sectors. Read the full case study at:
http://www.captaris.com/news_and_events/case_studies/index.html
PRL, located in Overland Park, KS, strives to provide timely
reliable, accurate and cost effective diagnostic information for
tests ranging from routine cholesterol screening for a physician's
office to biopsies for hospital surgeons. PRL delivers as many as
3,000 lab reports a day. "Turnaround time is very important to our
clients," said Dan Spragle, director of Information Technology at
PRL. "Having a reliable way to deliver results quickly is
important." Prior to implementing Captaris RightFax, PRL used a fax
server hooked to an AS/400 system to automatically send documents.
However, the system did not handle immediate send capabilities nor
did it provide effective integration capabilities, causing
information delays. Switching to a Microsoft Windows environment,
PRL developed FastLab, a proprietary, Microsoft .NET application
built on SQL server and powered by Captaris RightFax Enterprise
electronic fax servers. Lab results are now immediately delivered
to PRL clients via FastLab. PRL has extended its fax capabilities
with the RightFax Microsoft Exchange and PDF modules, which allow
fax management through Exchange and Outlook and automatically
convert PDF files to fax format. Effective interoperability and
reliable distribution now surround lab reports automatically
delivered via FastLab and RightFax. FastLab uses load-sharing and
IP routing to load documents into RightFax servers for delivery.
RightFax sends the reports via Least-cost Routing, and then offers
real-time visibility into status with an integrated dashboard. "We
have better diagnostics as to what is going on compared to our
previous fax systems," said Spragle. The highest volume of faxes
are auto-delivered test results, however the RighFax solution also
reduced delivery time for ad hoc faxing by customer service
representatives. Inbound faxes arrive within the Microsoft Outlook
inbox alongside emails so users only click an icon to view the
document. Employees now send faxes from virtually any desktop
application via RightFax, which handles the dialing, transmittal
and status confirmation without paper or trips to the fax machine.
PRL has achieved related cost-savings in reduced supplies and
increased productivity, according to Spragle. "However, just saving
money was not our driving force," Spragle added. "We wanted a
quicker, more secure, accurate and reliable way to deliver critical
lab results to better serve our clients and their patients." About
Captaris, Inc. Captaris, Inc. is a leading provider of software
products that automate business processes, manage documents
electronically and provide efficient information delivery. The
products of Captaris and its subsidiary Castelle, including
Captaris RightFax, Captaris Workflow, Captaris Alchemy and the
Castelle FaxPress line of products, are distributed through a
global network of leading technology partners. We have customers in
financial services, healthcare, government and many other
industries, and our products are installed in all of the Fortune
100 and many Global 2000 companies. Headquartered in Bellevue,
Washington, Captaris was founded in 1982 and is publicly traded on
the NASDAQ Global Market under the symbol CAPA. For more
information please visit http://www.captaris.com/. The following
are registered trademarks and trademarks of Captaris: Captaris,
Alchemy, RightFax and Captaris Workflow. FaxPress is a trademark of
Castelle. All other brand names and trademarks are the property of
their respective owners. DATASOURCE: Captaris, Inc. CONTACT: Mark
Littrell of Captaris, Inc., +1-425-425-6000, ; or Barrie Locke of
Ripple Effect Communications, +1-617-536-8887, , for Captaris, Inc.
Web site: http://www.captaris.com/
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