Story Highlights BELLEVUE, Wash., and MALVERN, Pa., June 26 /PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a leading provider of software products that automate document-centric processes, and IKON Office Solutions (NYSE:IKN), the world's largest independent channel for document management systems and services, today announced that Rosen Hotels & Resorts has selected Captaris RightFax to provide networked fax services. The solution is integrated with Microsoft Exchange, Cisco CallManager and Canon multi-function peripherals (MFPs) to provide a central document management solution that has immediately improved the guest experience by increasing productivity and streamlining communications. Read the full case study at http://www.captaris.com/case_studies Rosen Hotels & Resorts is the largest independent hotel company in Florida, operating seven luxury properties in the Orlando area and two subsidiaries: Provinsure, an insurance agency, and Millenium Technology Group (MTG), a networking company that provides telecommunications and IT services to the hospitality industry. Many different paper documents are shared among Rosen facilities including reservation confirmations and banquet event orders. Rosen also manages its own medical clinic for employees, dependents and students and the handling of their patient records must meet HIPAA privacy standards. When MTG developed the IT architecture for Shingle Creek (Rosen's new property that opened in 2006), the goal was to create a paperless environment with a centralized document management capability that could subsequently be extended throughout the Rosen organization. At the recommendation of IKON, the company's partner that manages its business centers, Rosen installed Captaris RightFax at Shingle Creek and has since extended it to more than 870 end users in all seven hotels, the medical center and the insurance agency. "RightFax is the next step in the process for a paperless office due to its integration with Microsoft Exchange, Cisco CallManager, Canon MFPs and eCopy," says Jim Bina, MTG president and director of IT for Rosen. Central fax management automatically creates more legible files, supplies a reliable audit trail and creates easier access to documents and HIPAA compliance security for medical records. "IKON was involved throughout the entire process of planning, project management and roll out," says Kevin Drinan, Rosen's convention technology manager. "Implementing a solution as large and complex as ours required a partner with an expert professional services team, which was evident with IKON. They were able to implement a seamless solution -- even working through the convergence of old and new systems -- and trained users on the new technology in only a week." With RightFax, employees now send faxes from virtually any software application on the desktop or right from the MFPs. All tasks are completed without touching paper. Rosen also uses Microsoft SharePoint for collaboration and sharing documents. Faxes are filed into SharePoint, where they are readily accessed by various departments. All faxes are also remotely accessible because of the RightFax integration with Cisco CallManager. RightFax also supports a mobile workforce, providing immediate notification when important documents are received-a feature particularly useful to the events and catering staff who are often out of their offices. "Thousands of dollars are involved in servicing events," said Kevin Drinan, Rosen's convention technology manager. "With RightFax I receive immediate notification on my Blackberry, which allows us to implement work orders right away." RightFax is now an integral component of Rosen's digital document management system. The paperless fax processes are saving money and time. The faster response to customer requests leads to a better guest experience. And the 870 employees who now use RightFax are enhancing their productivity by eliminating hours of fax-related paperwork every day. About Captaris, Inc. Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Our product suite of Captaris RightFax, Captaris Workflow and Captaris Alchemy is distributed through a global network of leading technology partners. We have customers in financial services, healthcare, government and many other industries, and our products are installed in all of the Fortune 100 and many Global 2000 companies. Headquartered in Bellevue, Washington, Captaris was founded in 1982 and is publicly traded on the NASDAQ Global Market under the symbol CAPA. For more information, visit http://www.captaris.com/. About IKON IKON Office Solutions, Inc. (http://www.ikon.com/) is the world's largest independent channel for document management systems and services, enabling customers worldwide to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, Kyocera Mita and HP, and document management software and systems from companies like Captaris, Kofax, EFI, eCopy and others, to deliver tailored, high-value solutions implemented and supported by its global services organization -- IKON Enterprise Services. With fiscal year 2006 revenue of $4.2 billion, IKON has approximately 25,000 employees in over 400 locations throughout North America and Western Europe. IKON Office Solutions(R) and IKON: Document Efficiency at Work(R) are trademarks of IKON Office Solutions, Inc. All other trademarks are the property of their respective owners. The following are registered trademarks and trademarks of Captaris: Captaris, Alchemy, RightFax and Captaris Workflow. All other brand names and trademarks are the property of their respective owners. DATASOURCE: Captaris, Inc. CONTACT: Barrie Locke of Ripple Effect Communications, +1-585-377-1839, , for Captaris, Inc.; or Wendy Pinckney of IKON Office Solutions, +1-610-408-7297, Web site: http://www.captaris.com/ http://www.ikon.com/

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