Automated Document Delivery is Integrated With Oracle to Streamline the Process BELLEVUE, Wash., March 13 /PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a leading provider of software products that automate document-centric processes, today announced that the Latvian Environment, Geology and Meteorology Agency (LEGMA) is using Captaris RightFax to streamline the process of delivering time-critical forecast and emergency notifications to its customers. As a result of this faster and more reliable delivery method, customers can react more quickly to essential information, and the agency's experts can focus more time on their core mission and less time on document busy-work. LEGMA's customers, including the Latvia Defense Forces and Riga International Airport, rely on the agency for timely, accurate data regarding weather forecasts and emergency notices. "Some customers need forecasts every two or three hours," Harijs Baranovs, Head of the Information Technology Department for LEGMA, explained. "And, we also must keep in mind emergency messages for storms. We cannot predict when we may need to send more than 50 emergency notifications at one time." Delivering the notifications used to be a complex and time-consuming paper process for the Agency's forecasting experts who spent up to one hour manually faxing each forecast and then making phone calls to insure receipt at the other end. LEGMA needed a faster, more efficient and more reliable way to deliver this time-sensitive information. LEGMA purchased RightFax from Datacom System S.A., a Captaris International Partner and Microsoft Gold Partner in Warsaw, Poland. The employees no longer use fax machines. Now they prepare and send forecasts right from their personal computers using RightFax to automatically deliver the documents. The RightFax Exchange Module provides each user with a centralized email inbox to send, receive and manage faxes. The RightFax Server gathers customer delivery information from the Oracle database; customers have the choice to receive forecast documents as an email attachment, SMS message or at a fax machine. Upon receipt, an automatic delivery confirmation is returned to the sender's inbox. Every fax transmission is also archived for future reference. "Now, our experts can focus on preparing forecasts and RightFax takes care of the rest," Baranovs said. They save up to an hour of delivery busy-work for each forecast, which leads to productivity gains and cost-savings for the company. However, time- and cost-savings benefits are secondary to the benefits of enhanced business processes, according to Baranovs: "The most important benefit is the improvement in the quality of the process." Read the full case study at http://www.captaris.com/case_studies . About Captaris, Inc. Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Our product suite of Captaris RightFax, Captaris Workflow and Captaris Alchemy is distributed through a global network of leading technology partners. We have customers in financial services, healthcare, government and many other industries, and our products are installed in all of the Fortune 100 and many Global 2000 companies. Headquartered in Bellevue, Washington, and with European headquarters in Vianen, the Netherlands, Captaris was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit http://www.captaris.com/ . About Datacom System S.A. Established in 1990, Datacom System S.A. is a systems integrator located in Warsaw who provides innovative IT solutions covering electronic communication and business intelligence, enterprise content management, networking and security, and a wide range of advanced solutions developed for specific needs of business and public administration customers, mostly based on .NET technology. The company also specializes in authorized sales of major IT brands, maintenance and outsourcing services. For more information please visit http://www.datacom.pl/ . The following are registered trademarks and trademarks of Captaris: Captaris, the Captaris logo, Alchemy, RightFax and Captaris Workflow. All other brand names and trademarks are the property of their respective owners. DATASOURCE: Captaris, Inc. CONTACT: EMEA, Ms. Stani Varenica, International Marketing Manager, +31(0)3473-24-224, or , or corporate, Dan Lucarini, +1-303-930-4405, or , both of Captaris, Inc. Web site: http://www.captaris.com/

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