Latvian Government Agency Delivers Weather Forecast and Emergency Information With Captaris RightFax
March 13 2007 - 10:00AM
PR Newswire (US)
Automated Document Delivery is Integrated With Oracle to Streamline
the Process BELLEVUE, Wash., March 13 /PRNewswire-FirstCall/ --
Captaris, Inc. (NASDAQ:CAPA), a leading provider of software
products that automate document-centric processes, today announced
that the Latvian Environment, Geology and Meteorology Agency
(LEGMA) is using Captaris RightFax to streamline the process of
delivering time-critical forecast and emergency notifications to
its customers. As a result of this faster and more reliable
delivery method, customers can react more quickly to essential
information, and the agency's experts can focus more time on their
core mission and less time on document busy-work. LEGMA's
customers, including the Latvia Defense Forces and Riga
International Airport, rely on the agency for timely, accurate data
regarding weather forecasts and emergency notices. "Some customers
need forecasts every two or three hours," Harijs Baranovs, Head of
the Information Technology Department for LEGMA, explained. "And,
we also must keep in mind emergency messages for storms. We cannot
predict when we may need to send more than 50 emergency
notifications at one time." Delivering the notifications used to be
a complex and time-consuming paper process for the Agency's
forecasting experts who spent up to one hour manually faxing each
forecast and then making phone calls to insure receipt at the other
end. LEGMA needed a faster, more efficient and more reliable way to
deliver this time-sensitive information. LEGMA purchased RightFax
from Datacom System S.A., a Captaris International Partner and
Microsoft Gold Partner in Warsaw, Poland. The employees no longer
use fax machines. Now they prepare and send forecasts right from
their personal computers using RightFax to automatically deliver
the documents. The RightFax Exchange Module provides each user with
a centralized email inbox to send, receive and manage faxes. The
RightFax Server gathers customer delivery information from the
Oracle database; customers have the choice to receive forecast
documents as an email attachment, SMS message or at a fax machine.
Upon receipt, an automatic delivery confirmation is returned to the
sender's inbox. Every fax transmission is also archived for future
reference. "Now, our experts can focus on preparing forecasts and
RightFax takes care of the rest," Baranovs said. They save up to an
hour of delivery busy-work for each forecast, which leads to
productivity gains and cost-savings for the company. However, time-
and cost-savings benefits are secondary to the benefits of enhanced
business processes, according to Baranovs: "The most important
benefit is the improvement in the quality of the process." Read the
full case study at http://www.captaris.com/case_studies . About
Captaris, Inc. Captaris, Inc. is a leading provider of software
products that automate business processes, manage documents
electronically and provide efficient information delivery. Our
product suite of Captaris RightFax, Captaris Workflow and Captaris
Alchemy is distributed through a global network of leading
technology partners. We have customers in financial services,
healthcare, government and many other industries, and our products
are installed in all of the Fortune 100 and many Global 2000
companies. Headquartered in Bellevue, Washington, and with European
headquarters in Vianen, the Netherlands, Captaris was founded in
1982 and is publicly traded on the NASDAQ National Market under the
symbol CAPA. For more information please visit
http://www.captaris.com/ . About Datacom System S.A. Established in
1990, Datacom System S.A. is a systems integrator located in Warsaw
who provides innovative IT solutions covering electronic
communication and business intelligence, enterprise content
management, networking and security, and a wide range of advanced
solutions developed for specific needs of business and public
administration customers, mostly based on .NET technology. The
company also specializes in authorized sales of major IT brands,
maintenance and outsourcing services. For more information please
visit http://www.datacom.pl/ . The following are registered
trademarks and trademarks of Captaris: Captaris, the Captaris logo,
Alchemy, RightFax and Captaris Workflow. All other brand names and
trademarks are the property of their respective owners. DATASOURCE:
Captaris, Inc. CONTACT: EMEA, Ms. Stani Varenica, International
Marketing Manager, +31(0)3473-24-224, or , or corporate, Dan
Lucarini, +1-303-930-4405, or , both of Captaris, Inc. Web site:
http://www.captaris.com/
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