Integrated With Microsoft SharePoint, the Solution Is Expected to Save Hundreds of Thousands of Dollars Annually BELLEVUE, Wash., Sept. 26 /PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a leading provider of software products that automate paper and other document-centric business processes, today announced the Illinois Tollway is using Captaris(R) Workflow(TM) to automate internal business processes. Captaris Workflow streamlines forms processing and is expected to save the organization hundreds of thousands of dollars per year. "Though we're a government organization, the Tollway is run like a business," said Ted Young, CIO for the Illinois Tollway which maintains and operates 274 miles of interstate tollways in 12 counties in Northern Illinois. "By not spending as much money on forms, it gives us more money to service our customers." The Illinois Tollway employs more than 1,800 people across several locations. It processes close to 250 forms through several levels of approvals every month. Previously, hard copies of forms were used to implement organizational changes or respond to requests resulting in misplaced documents, reporting inconsistencies and delays. Using Captaris Workflow, forms are now handled digitally. "From a form's originator to the production department, Captaris Workflow connects everyone," said Eva Panek, IT Special Projects Coordinator with the Illinois Tollway. "With Workflow, people are communicating better and working together more efficiently." Employees locate and fill out requests in Microsoft SharePoint Portal Server. Captaris Workflow then powers the tracking and approvals process, integrating with several applications to automatically route the forms, send e-mail reminders and more. Once approved, forms are automatically delivered to the next manager or simultaneously to all necessary production departments. Originators, managers and other personnel can easily check status. Approvals that used to take up to ten days are now completed in an average of eight hours contributing to the estimated annual savings. Executives at the Illinois Tollway also like the open flow chart feature in Captaris Workflow. Originators, managers and other personnel can easily check status, including who has approved a request and when it was approved. Managers use the information to eliminate bottlenecks and motivate employees. To implement Captaris Workflow, the Tollway worked with Risetime, a leading service partner for Captaris located in Chicago. About Captaris, Inc. Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Our product suite of Captaris RightFax, Captaris Workflow and Captaris Alchemy Document Management is distributed through a global network of leading technology partners. We have customers in financial services, healthcare, government and many other industries, and our products are installed in all of the Fortune 100 and many Global 2000 companies. Headquartered in Bellevue, Washington, Captaris was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit http://www.captaris.com/ . About Risetime Risetime is a service partner for Captaris located in Chicago, Ill. For more information, contact the Risetime Captaris solutions team at or call 312-362-9930, ext. 211. NOTE: The following are registered trademarks of Captaris: Captaris, Alchemy, RightFax, Captaris Document Management, Captaris Interchange and Captaris Workflow. All other brand names and trademarks are the property of their respective owners. DATASOURCE: Captaris, Inc. CONTACT: Barrie Locke of Ripple Effect Communications, +1-585-377-1839, or , for Captaris, Inc.; or Dan Lucarini of Captaris, Inc., +1-303-930-4405, or Web site: http://www.captaris.com/

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