Illinois Tollway Speeds Business Processes With Captaris Workflow
September 26 2006 - 10:00AM
PR Newswire (US)
Integrated With Microsoft SharePoint, the Solution Is Expected to
Save Hundreds of Thousands of Dollars Annually BELLEVUE, Wash.,
Sept. 26 /PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a
leading provider of software products that automate paper and other
document-centric business processes, today announced the Illinois
Tollway is using Captaris(R) Workflow(TM) to automate internal
business processes. Captaris Workflow streamlines forms processing
and is expected to save the organization hundreds of thousands of
dollars per year. "Though we're a government organization, the
Tollway is run like a business," said Ted Young, CIO for the
Illinois Tollway which maintains and operates 274 miles of
interstate tollways in 12 counties in Northern Illinois. "By not
spending as much money on forms, it gives us more money to service
our customers." The Illinois Tollway employs more than 1,800 people
across several locations. It processes close to 250 forms through
several levels of approvals every month. Previously, hard copies of
forms were used to implement organizational changes or respond to
requests resulting in misplaced documents, reporting
inconsistencies and delays. Using Captaris Workflow, forms are now
handled digitally. "From a form's originator to the production
department, Captaris Workflow connects everyone," said Eva Panek,
IT Special Projects Coordinator with the Illinois Tollway. "With
Workflow, people are communicating better and working together more
efficiently." Employees locate and fill out requests in Microsoft
SharePoint Portal Server. Captaris Workflow then powers the
tracking and approvals process, integrating with several
applications to automatically route the forms, send e-mail
reminders and more. Once approved, forms are automatically
delivered to the next manager or simultaneously to all necessary
production departments. Originators, managers and other personnel
can easily check status. Approvals that used to take up to ten days
are now completed in an average of eight hours contributing to the
estimated annual savings. Executives at the Illinois Tollway also
like the open flow chart feature in Captaris Workflow. Originators,
managers and other personnel can easily check status, including who
has approved a request and when it was approved. Managers use the
information to eliminate bottlenecks and motivate employees. To
implement Captaris Workflow, the Tollway worked with Risetime, a
leading service partner for Captaris located in Chicago. About
Captaris, Inc. Captaris, Inc. is a leading provider of software
products that automate business processes, manage documents
electronically and provide efficient information delivery. Our
product suite of Captaris RightFax, Captaris Workflow and Captaris
Alchemy Document Management is distributed through a global network
of leading technology partners. We have customers in financial
services, healthcare, government and many other industries, and our
products are installed in all of the Fortune 100 and many Global
2000 companies. Headquartered in Bellevue, Washington, Captaris was
founded in 1982 and is publicly traded on the NASDAQ National
Market under the symbol CAPA. For more information please visit
http://www.captaris.com/ . About Risetime Risetime is a service
partner for Captaris located in Chicago, Ill. For more information,
contact the Risetime Captaris solutions team at or call
312-362-9930, ext. 211. NOTE: The following are registered
trademarks of Captaris: Captaris, Alchemy, RightFax, Captaris
Document Management, Captaris Interchange and Captaris Workflow.
All other brand names and trademarks are the property of their
respective owners. DATASOURCE: Captaris, Inc. CONTACT: Barrie Locke
of Ripple Effect Communications, +1-585-377-1839, or , for
Captaris, Inc.; or Dan Lucarini of Captaris, Inc., +1-303-930-4405,
or Web site: http://www.captaris.com/
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