Sierra Wireless Recovering from Ransomware Attack; Announces Resumption of Production
March 26 2021 - 7:00AM
Business Wire
Sierra Wireless (NASDAQ: SWIR) (TSX: SW), the world’s leading
IoT solutions provider, today announced that the company has
resumed production and started to recover its internal systems
following a ransomware attack on its internal IT systems and
corporate website.
As announced on March 23, 2021, Sierra Wireless was the subject
of a ransomware attack on its internal IT systems and corporate
website, and temporarily halted production at its manufacturing
sites. The company has resumed production and started to recover
its internal systems.
Once the company learned of the attack, its IT and operations
teams immediately implemented measures to counter the attack. In
addition, within hours of discovery, Sierra Wireless engaged Blake,
Cassels and Graydon LLP, one of the leading cyber security law
firms, as breach coach and legal counsel, and KPMG, one of the
world’s leading forensic investigation and cyber incident response
firms, to lead Sierra Wireless’ response and investigation into the
incident.
Sierra Wireless’ team, with the assistance of additional
third-party advisors, believe they have addressed the attack and
are currently working to restore Sierra Wireless’ internal IT
systems. They continue to investigate the incident and the extent
of the impact on the company’s internal IT systems.
“Security is a top priority, and Sierra Wireless is committed to
taking all appropriate measures to ensure the highest integrity of
all of our systems,” said Sam Cochrane, Chief Financial Officer,
Sierra Wireless who also oversees IT operations and supply chain.
“I’m proud of the efforts of our IT team and external advisors as
they have mitigated the attack and made real progress in getting
operations up and running. As the investigation continues, Sierra
Wireless commits to communicating directly to any impacted
customers or partners, whom we thank for their patience as we work
through this situation.”
Sierra Wireless maintains a clear separation between its
internal IT systems and its customer-facing products and services.
Sierra Wireless believes that the impact of the attack was limited
to Sierra Wireless’ internal systems and corporate website, and
that its products and connectivity services were not impacted, and
its customers’ products and systems were not breached during the
attack. At this point in its investigation of the ransomware
attack, the company does not expect there to be any product
security patches, or firmware or software updates required as a
result of the attack.
Additional Resources
- Customers or partners requiring technical support for Sierra
Wireless products and services can reach company representatives
via https://customercommunity.sierrawireless.com/ or by calling
1-877-687-7795.
- Those with security concerns, please contact
security@sierrawireless.com.
- For updates, please reference
https://www.sierrawireless.com/.
- Press Release: Sierra Wireless Announces Ransomware
Attack.
About Sierra Wireless
Sierra Wireless (NASDAQ: SWIR) (TSX: SW) is the leading IoT
solutions provider that combines devices, network services and
software to unlock value in the connected economy. Companies
globally are adopting IoT to improve operational efficiency, create
better customer experiences, improve their business models and
create new revenue streams. Whether it is an integrated solution to
help a business securely connect edge devices to the cloud, or a
software/API service to help manage processes associated with
billions of connected assets, or a platform to extract real-time
data to make the best business decisions, Sierra Wireless will work
with you to develop the right industry-specific solution for your
next IoT endeavor. Sierra Wireless operates a 24/7/365 Global
Network Operation Center (GNOC) and R&D centers in North
America, Europe and Asia. For more information, visit
www.sierrawireless.com.
Connect with Sierra Wireless on the IoT Blog at
http://www.sierrawireless.com/iot-blog, on Twitter at
@SierraWireless, on LinkedIn at
https://www.linkedin.com/company/sierra-wireless and on YouTube at
https://www.youtube.com/SierraWireless.
“Sierra Wireless” is a registered trademark of Sierra Wireless.
Other product or service names mentioned herein may be the
trademarks of their respective owners.
Forward Looking Statements
This press release contains forward-looking statements that
involve risks and uncertainties. These forward-looking statements
relate to, among other things, our efforts to remediate the
ransomware incident; our ongoing systems recovery efforts;
statements as to the impact of the ransomware incident on our
business operations; our understanding of the extent of the breach;
express or implied statements relating to our ability to manage the
ransomware incident and other statements contained in this press
release that are not historical fact. When used in this press
release, the words "plan", "expect", "believe", and similar
expressions generally identify forward-looking statements. These
statements reflect our current expectations. Factors that could
cause actual results to differ materially from those expressed or
implied include the ongoing assessment of the incident; adverse
legal, reputational and financial effects on the Company resulting
from the incident or additional cyber incidents, and the
effectiveness of the Company’s business continuity plans during the
ransomware incident. Our business is also subject to a number of
risks and uncertainties, including, but not limited to, changes in
technology and changes in the wireless data communications market.
In light of the many risks and uncertainties surrounding the
wireless data communications market, you should understand that we
cannot assure you that the forward-looking statements contained in
this press release will be realized.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210326005090/en/
Louise Matich Sierra Wireless Media Relations phone: +1 236 979
2154 pr@sierrawireless.com
David Climie Sierra Wireless Investor Relations phone: +1 604
321 1137 dclimie@sierrawireless.com
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