TORONTO, Feb. 22,
2022 /CNW/ - Sagen™, Canada's largest private mortgage insurance
provider, and the Canadian and Ontario Association of Credit
Counselling Services (CACCS/OACCS), leaders in the financial
counselling practitioner sector in the country, are pleased to
introduce the Sagen Learning Labs in an effort to help Canadians
with their financial fitness. This new initiative aims to assist
organizations working with financially distressed customers to
understand and work in a more human-first way.
Sagen will sponsor the launch of part one of this free series of
workshops, Counselling Foundation Fundamentals: "The Beginning –
Breaking Down Barriers to Build a Foundation of Trust", on
February 24, 2022. These workshops
offer a credit towards an Accredited Financial Counsellor Canada
(AFCC®) designation through CACCS/OACCS the exclusive
licensee in Canada.
Participants can learn more about the intrinsic nature of social
service practices while deploying behavioural techniques to explore
personal values and beliefs surrounding money and financial
products. This Learning Lab can help participants become agents of
change in addressing client fear and understand how fears create
entrenched barriers in the lives of clients, becoming detriments to
business growth and client relations. By the end of this first
Sagen Learning Lab, participants will have acquired the skills to
build greater and more sustainable client relationships.
Part one, of the two series Sagen Learning Lab, will be
co-instructed by Accredited Financial Counsellor Canada®
designees, Rebekah Smylie,
AFCC®, Deputy Head, Organization, CAP Canada and
Jeri Bittorf, AFCC®,
Credit Counselling Coordinator, Resolve Counselling Services
Canada, both certified practitioners and accredited members of the
CACCS.
William Moores, Executive
Director of both the Ontario and
Canadian Associations of Credit Counselling Services states "The
pandemic has highlighted more importantly that Canadians needs are
changing and it's critical for organizations to recognize that
their clients are humans first, not just numbers." He added
"It's vital for organizations to help their staff to appreciate the
human side of connection and actively work with Canadians to
appreciate their unique circumstances, working with them and
supporting them through often times, difficult situations".
Mr. Moores continues that "We are incredibly grateful for the
opportunity to work with Sagen and this ability to provide
education, counselling skills and appreciation to organizations
across Canada with hopes of
fostering improved consumer to business relations built on active
listening and collective understanding".
"The ability to support and understand customers who experience
financial hardships is critical to their financial recovery. The
new Sagen Learning Lab offers both soft and hard skills to manage
through sensitive situations. This aligns with the Sagen Corporate,
Social Responsibility Program for Financial Literacy, the
Homeownership Assistance Program and the company's thought
leadership role to make a difference through learning and
education." said Debbie Mcpherson,
Senior Vice President, Sales and Marketing.
To learn more about the session: Webinars - Sagen
Information on the AFCC® Certification: Accredited
Financial Counsellor Canada Designation Program
About Sagen
Sagen MI Canada Inc., operating through its wholly owned
subsidiary, Sagen Mortgage Insurance Company Canada (doing business
as SagenTM), is the largest private sector residential
mortgage insurer in Canada. The Company provides
mortgage default insurance to Canadian residential mortgage
lenders, making homeownership more accessible to first-time
homebuyers. Sagen differentiates itself through customer service
excellence, innovative processing technology, and a robust risk
management framework. For more than two decades, the Company has
supported the housing market by providing thought leadership and a
focus on the safety and soundness of the mortgage finance
system. As at December 31, 2021
the Company had $7.4 billion total
assets and $3.1 billion shareholders'
equity. Find out more at www.sagen.ca.
About Canadian Association of Credit Counselling
Services:
The Canadian Association of Credit Counselling Services (CACCS)
represents a Canada-wide network
of accredited, not-for-profit agencies and Accredited Financial
Counsellor Canada® certified practitioners, offering
preventative education and confidential services to clients
experiencing financial difficulties. With a focus on financial
counselling education, accreditation of agencies and certification
of Financial Practitioners, CACCS is also committed to national
research and policy initiatives concerning personal finance and
industry advocacy.
To learn more about CACCS and how to find accredited
professionals near you, see our website at
www.financialfitness.ca
For more information, please contact:
Susan Carter
Vice President, Marketing and Communications
Sagen
Email: Susan.Carter@Sagen.ca
Phone: 905.464.5647
William Moores
Executive Director
Canadian and Ontario Association of Credit Counselling
Services
E:mail wmoores@financialfitness.ca
Toll Free: 1-888-746-3328
SOURCE Sagen MI Canada Inc.