Six Flags Enhances Focus on Guest Experience With Leadership Training for Employees
January 24 2006 - 11:11AM
PR Newswire (US)
Company Retains 'Solutions and Specialized Innovations' to Improve
Guest Experience in Its Parks NEW YORK, Jan. 24
/PRNewswire-FirstCall/ -- Six Flags (NYSE:PKS) announced today that
it has retained Houston-based Solutions and Specialized Innovations
Ltd. (SASI), to develop and implement a training program for park
employees designed to enhance the company's focus on improving the
guest experience at Six Flags parks across America. "The mission of
every Six Flags employee has to be the guest experience, first and
foremost, and SASI is helping us develop the tools and methods to
carry out that agenda," said Mark Shapiro, Six Flags President and
CEO. "Our brand must represent more than just the best rides in the
country -- outstanding service is paramount for the 35 million
guests who visit our parks every year." SASI helps companies bring
about change in their work environments through training, coaching,
motivational seminars, workshops, and other corporate training
techniques. Its philosophy is that organizational employees and
leaders can be empowered to improve their workplace culture by
shifting their understanding of themselves, people, organizations
and systems. "With its dedication to implementing new techniques to
make their guests feel welcome and valued during their time in the
parks, Six Flags takes its place in the ranks of innovative and
forward-thinking corporations who lead by focusing on their
customers," said SASI's Ron Morrison. "If employees have the right
tools and training, they will more easily understand how to respect
and value their customers." Six Flags is the world's largest
regional theme park company. First Call Analyst: FCMN Contact:
devans@sftp.com DATASOURCE: Six Flags CONTACT: Wendy Goldberg of
Six Flags, +1-212-599-6372 Web site: http://www.sixflags.com/
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