Press Ganey White Paper Reveals Targeted Strategies for Increasing Engagement
January 14 2016 - 1:53PM
Business Wire
Identifies Work-Unit Tiering as Key to
Developing Sustainable Improvement Plans
Press Ganey Holdings, Inc. (NYSE:PGND) in a white paper released
today, reveals targeted engagement strategies to help build a
high-performing organization that drives positive patient
experience, staff retention and solid financial performance. The
white paper, Building a High-Performing Workforce, authored by
Barbara Reilly, PhD, Senior Vice President of Employee, Nurse and
Physician Engagement at Press Ganey, outlines a data-driven method
to help establish engagement tiers, measure action planning
readiness, and enact sustainable, meaningful change.
Findings highlight the importance of measuring engagement at the
work-unit level to develop an accurate understanding of caregiver
engagement and create targeted improvement plans. The paper, which
analyzes a total of more than 1 million employee voices, identifies
the critical drivers of engagement and provides key insights that
include:
- The relationship between employee
engagement and key patient experience performance metrics,
including “Likelihood to Recommend”
- Behaviors and best practices that
distinguish high-performing organizations committed to sustained
improvement
- Actionable strategies driven by
engagement levels to help build and sustain high-performing
teams
“The industry has come to recognize engagement as the ‘fourth
aim’ to optimizing health system performance along with improving
the patient experience, population health and reducing health care
costs,” said Reilly. “Successful engagement strategies require a
scientific measurement approach, deep data insights and definitive
actions tailored for each engagement tier. To build a
high-performing organization, health care leaders need a focused
understanding of where to drive change in order to create and
sustain an engaged, patient-centered culture that reduces stress
for caregivers and suffering for patients.”
The Performance Insights white paper, Building a High-Performing
Workforce, is available for download, and available at
PressGaney.com.
About Press Ganey
Press Ganey Holdings (NYSE: PGND) is a leading provider of
patient experience measurement, performance analytics and strategic
advisory solutions for health care organizations across the
continuum of care. Celebrating 30 years of experience, Press Ganey
is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is
to help health care organizations reduce patient suffering and
improve clinical quality, safety and the patient experience. As of
January 1, 2015, we served more than 22,000 health care
facilities.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160114006163/en/
Aria Marketing for Press GaneyKristina Markos, 617-332-9999
x238kmarkos@ariamarketing.com
PRESS GANEY HOLDINGS, INC. (NYSE:PGND)
Historical Stock Chart
From Jun 2024 to Jul 2024
PRESS GANEY HOLDINGS, INC. (NYSE:PGND)
Historical Stock Chart
From Jul 2023 to Jul 2024