Press Ganey Acquires Healthcare Performance Improvement (HPI)
September 01 2015 - 1:36PM
Business Wire
Expands Solutions with Leading Patient Safety
and Reliability Consulting Firm
Press Ganey today announced the acquisition of Healthcare
Performance Improvement (HPI), a leading patient safety and
reliability consulting and coaching firm. HPI’s capabilities bring
the critical dimension of safety to Press Ganey’s suite of
performance improvement solutions, further expanding the company’s
ability to help its clients reduce patient suffering.
“Focusing on safety as part of the overall patient experience
model will become critical as providers strive to reduce suffering
and achieve sustainable clinical, operational and financial
performance improvement,” said Patrick T. Ryan, CEO, Press Ganey.
“Having followed HPI closely for some time, we believe the
integration of their rigorous analytics and expert coaching
capabilities with our suite of improvement solutions will deliver
significant benefit to our clients.”
The addition of HPI will help clients build and sustain a
culture of safety and high reliability that strives for zero events
of harm. The decision to acquire HPI expands Press Ganey’s capacity
to offer strategic on-site support through its Consulting Services
division and enables further investment in new and innovative
approaches to improving the overall experience of care. The
integration of the HPI team enhances the consulting portfolio by
adding specialized expertise in improving human performance in
complex systems, using methods based on reliability science and
industry best practices.
“Our vision at HPI was to lead comprehensive safety culture
improvement in hospitals across the U.S.,” said Gary Yates, MD,
President, HPI. “We are compelled by Press Ganey’s mission to
reduce patient suffering, as it aligns with our goal of zero harm
events. It is clear that together, we will bring considerable value
to health care organizations by aiding in their mission to improve
the safety, quality and patient experience of care.”
About Press Ganey Associates, Inc.
Press Ganey Holdings (NYSE: PGND) is a leading provider of
patient experience measurement, performance analytics and strategic
advisory solutions for health care organizations across the
continuum of care. Celebrating 30 years of experience, Press Ganey
is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is
to help health care organizations reduce patient suffering and
improve clinical quality, safety and the patient experience. As of
January 1, 2015, we served more than 22,000 health care
facilities.
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Aria Marketing for Press GaneyKristen Berry, 617-332-9999
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