Press Ganey Introduces Seal of Integrity to Validate Online Physician Data
June 09 2015 - 10:00AM
Business Wire
Seal Affirms that Health Care Provider
Organizations’ Data Meet Scientifically-Rigorous Standards
Press Ganey (NYSE: PGND) today introduced the transparency Seal
of Integrity, which will be used to assure providers, physicians
and patients that patient experience data are scientifically
rigorous and objectively presented using a standardized rating
system. The Seal of Integrity will help consumers confidently
assess provider performance, helping to ensure community trust and
a reliable understanding of the quality of care being delivered by
an organization’s physicians.
“As more and more patients turn to online physician ratings when
selecting a provider, we are seeing health care organizations
implementing strategies to ensure that the ratings available are
objective, standardized evaluations of the patient experience,”
said Patrick T. Ryan, CEO, Press Ganey. “The critical foundation of
a successful transparency program is robust data capture, and Press
Ganey is committed to delivering an accurate representation of
provider performance. When health care consumers see the Seal of
Integrity, they will know they are looking at a reliable review of
that provider – empowering them to make informed decisions about
where to seek care.”
Patient experience transparency efforts allow organizations to
drive rapid performance improvement, enhance brand equity and
advance their market position. To receive recognition with the Seal
of Integrity, data published by organizations must meet
scientifically-rigorous standards and be certified to reflect the
following requirements:
- Reliability score of 0.97 for star
rating measure
- Compliance with one standardized star
rating system
- Assurance of 30 or more survey returns
per physician
- Commitment to reporting every survey
response
- Posting of all comments, suppressing
only those with privacy or libelous information
The Seal of Integrity will assure consumers of the rigor of the
data and analytics that form the basis of the physician ratings.
Based on one of the industry’s largest, privately-held databases of
patient experience survey responses, Press Ganey’s rating
methodology consists of provider-oriented questions to capture the
consumer perspective of the patient experience. We believe
objectively representing physician performance in this way provides
a level of trust and reliability not available through other
sources and protects the integrity of transparency data to ensure
reliability and consistency of consumer oriented physician (star)
ratings.
About Press Ganey Associates, Inc.
Press Ganey (NYSE: PGND) is a leading provider of patient
experience measurement, performance analytics and strategic
advisory solutions for health care organizations across the
continuum of care. Celebrating 30 years of experience, Press Ganey
is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is
to help health care organizations reduce patient suffering and
improve clinical quality, safety and the patient experience. As of
January 1, 2015, we served more than 22,000 health care facilities,
including 62% of U.S. acute care hospitals, 81% of U.S. acute care
hospitals with more than 100 beds and 73% of U.S. medical practices
with more than 50 physicians.
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version on businesswire.com: http://www.businesswire.com/news/home/20150609006040/en/
Aria Marketing for Press GaneyKristen Berry, 617-332-9999
x238kberry@ariamarketing.com
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