Ingram Micro's New Managed Print Services Simplifies Sales and Expands Professional Services Offerings for Channel Partners i...
June 05 2012 - 3:00PM
Marketwired
The Document Imaging Business Unit of Ingram Micro Inc. (NYSE: IM)
today announced a trio of turnkey managed print services (MPS)
offerings at the 2012 Cloud Summit in Scottsdale, AZ.
Available now in the U.S., the new portfolio of Ingram Micro MPS
offerings is bundled into three SKUD service packs -- Plus, Advance
and Total -- that include a simple data collection and automated
supplies fulfillment service, an all-inclusive cost-per-page model
and complete, remotely managed hardware-as-a-service offering with
help desk support. Each service pack is customizable to suit an
end-user's needs. A la carte services are also available such as
data collection, supplies and services monitoring, as well as help
desk triage and break fix services.
Simultaneously, the distributor unveiled its new MPS Connect
professional services. Available exclusively in the U.S., the new
MPS assessment, quote and proposal development services are
designed to help channel partners build their sales and services
pipeline quickly by identifying and ultimately capturing new MPS
business opportunities with existing customers and prospects.
"Ingram Micro's new MPS offerings and assessment services
simplify managed print for our channel partners and help make it a
profitable, easy-to-manage recurring revenue stream that brings
tremendous business value and return to customers of all sizes,"
says Ryan Grant, director, Document Imaging, Ingram Micro U.S.
"What's more is that Ingram Micro's new MPS program is vendor
agnostic and appeals to channel partners who are already selling
MPS, just getting started or on the fence about developing a MPS
practice. These offerings are ready-to-sell and require little to
no upfront investment, making them truly turnkey services and
margin-rich opportunities for our partners."
Another business advantage for channel partners leveraging
Ingram Micro's MPS offerings is the ability to remotely access and
manage their end-users' entire printer fleets within a single web
portal. Included in all three SKUD service packs, the online portal
provides resellers and MSPs with valuable information for each
managed printer within an end-user's network such as the type of
device, number of prints per device, toner levels, maintenance
needs and service errors.
"Managed print services are proven to help companies reduce
annual output costs by up to 40 percent, while radically increasing
workflow efficiencies -- it's a value proposition that businesses
can't ignore and a profitable service model channel partners must
incorporate into their solution portfolio to maintain relevancy and
keep competitors out," says Tim Ament, vice president and general
manager, Direct and Consumer Markets Division, Ingram Micro U.S.
"Recognized as one of Ingram Micro's top strategic initiatives in
the U.S., managed print services represent a growing market
opportunity for our channel partners and is a great example of the
power, flexibility and savings hybrid cloud solutions are bringing
to businesses of all sizes. Ingram Micro is committed to the
document imaging category and will continue to invest in and bring
to market compelling services, solutions and programs that will
enable our partners to thrive."
For more information on Ingram Micro's new MPS offerings,
contact the Managed Print Services team at (800) 419-8990; send
email to mps@ingrammicro.com or visit www.ingrammicro.com/mps.
For more information on Ingram Micro visit
www.ingrammicro.com.
Follow Ingram Micro Inc. on Facebook at
www.facebook.com/IngramMicro and Twitter at
www.twitter.com/IngramMicroInc.
About Ingram Micro Inc. As a vital link in
the technology value chain, Ingram Micro creates sales and
profitability opportunities for vendors and resellers through
unique marketing programs, outsourced logistics, technical and
financial support, managed and cloud-based services, and product
aggregation and distribution. The company is the only global
broad-based IT distributor, serving more than 145 countries on six
continents with the world's most comprehensive portfolio of IT
products and services. Visit www.ingrammicro.com.
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Press contacts: Marie Rourke WhiteFox Marketing (For
Ingram Micro Inc.) Marie@whitefoxpr.com (714) 292-2199 Gen Biggs
WhiteFox Marketing (For Ingram Micro Inc.) Gen@whitefoxpr.com (814)
825-5760
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