Hilton Hires 10,000 Veterans in Three Years, Reaching Operation: Opportunity Hiring Goal Two Years Early
November 03 2016 - 8:52AM
Business Wire
Hilton aims for veterans and their family
members to be 10 percent of new hires in the United States, and
expands Hilton HHonors Points donation program for job-seeking
veterans
Hilton (NYSE: HLT) today announced that its corporate offices,
owned and managed hotels, and franchisees have hired 10,000
veterans, spouses and dependents in the United States since 2013.
It has reached this milestone two years ahead of schedule as part
of its Operation: Opportunity program, which provides wide-ranging
support to U.S. military veterans and their families. Hilton has
also donated millions of Hilton HHonors Points that veterans can
redeem for free hotel stays while seeking jobs, trainings or
certifications with Hilton or in any other industry.
Hilton partnered with Hiring Our Heroes, a program of the U.S.
Chamber of Commerce Foundation, the White House’s Joining Forces
initiative and the National Association of State Workforce Agencies
(NASWA) to launch Operation: Opportunity in August 2013. At that
time, approximately 10 percent of post-9/11 veterans were
unemployed1 and active duty military were transitioning to civilian
life at a rate of more than 250,000 per year.
Hilton’s Operation: Opportunity program does not end with this
milestone. The company aims for veterans and their family members
to be 10 percent of new hires in its corporate offices and owned
and managed locations in the U.S. moving forward. Hilton will also
continue to donate Hilton HHonors Points to veterans through NASWA.
The program is currently operating in 17 states, and Hilton is
actively working to expand the program to every state that would
like to participate.
“At Hilton, we know military veterans and their families have
made incredible sacrifices for our country, and we are strongly
committed to ensuring they have great jobs when they return home
from service,” said Christopher J. Nassetta, President and CEO of
Hilton. “This philosophy has been embedded in our DNA since Conrad
Hilton, a military veteran, founded our company nearly 100 years
ago. We developed Operation: Opportunity to formalize our
commitment, and we now have a workforce of more than 10,000
veterans and military family members who are strengthening our
company in countless ways.”
Background on the Operation: Opportunity hires includes2:
- Positions that require strong
leadership, managerial and operational skills were the most
frequently filled. Some of those include food and beverage (1,053
hires), and guest services and operations (818 hires).
- Approximately 1,000 are military and
veteran spouses and caretakers who excel in positions that offer
the flexibility to work remotely, determine their own hours and
accommodate changing deployments.
- Roles are diverse across the company,
including security, loss prevention, engineering, culinary,
corporate, sales, marketing, spa and recreation.
- The top three states for hires were
Florida, Texas and California, respectively, correlating closely
with the states where the most veterans live3. Nevada, South
Carolina and Hawaii followed.
- Hilton Hotels & Resorts, Hilton
Grand Vacations and Hilton Reservations and Customer Care were the
departments with the largest number of new Team Members.
“Over the last three years, on average, Hilton or its hotels
have hired nine veterans or veteran family members every day in the
United States,” said Matthew W. Schuyler, Chief Human Resources
Officer of Hilton. “Our message to these Team Members is simple: we
value the leadership, integrity, teamwork and other skills you
bring to the hospitality industry, and we’ll do everything we can
to support you in making a smooth transition to the civilian
workforce.”
Please visit Chris Nassetta’s Facebook page for additional
commentary from him on the 10,000 hires, Hilton’s Facebook page for
profiles of veterans and spouses hired through the program and
Chris Nassetta’s LinkedIn page for more information on Hilton’s key
learnings from the program.
For more information on Hilton’s commitment to veterans, please
visit www.hiltonworldwide.com/militarycareers.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company,
comprising more than 4,800 managed, franchised, owned and leased
hotels and timeshare properties with nearly 789,000 rooms in 104
countries and territories. For 97 years, Hilton has been dedicated
to continuing its tradition of providing exceptional guest
experiences. The company's portfolio of 13 world-class global
brands includes Hilton Hotels & Resorts, Waldorf Astoria Hotels
& Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio
- A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by
Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton,
Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand
Vacations. The company also manages an award-winning customer
loyalty program, Hilton HHonors®. Hilton HHonors members who book
directly through preferred Hilton channels have access to benefits
including an exclusive member discount, free standard Wi-Fi, as
well as digital amenities that are available exclusively through
the industry-leading Hilton HHonors app, where Hilton HHonors
members can check-in, choose their room, and access their room
using a Digital Key. Visit news.hiltonworldwide.com for more
information and connect with Hilton on
Facebook, Twitter, YouTube, Flickr, LinkedIn and Instagram.
1 Source: The Washington Post2 Data is only for hires at
corporate offices and owned and managed properties.3 Source: U.S.
Department of Veterans Affairs (Fiscal Year 2015).
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