Mid- and Large-Size Companies Adopting Full Range of Hewitt’s Outsourcing Solutions to Increase Efficiency and Lower Costs

Citing the need for HR expertise, robust and flexible technology, better compliance and risk management, and an exceptional customer experience, companies across both the middle and large markets1 selected Hewitt Associates, a global human resources consulting and outsourcing company, to help them lower their HR costs and provide world-class HR and benefits administration services to their employees. In its most recent fiscal year, Hewitt added 15 new organizations to its list of more than 300 Benefits Outsourcing clients and expanded its scope of core benefits services for eight existing clients. Hewitt also added DB CalcTM pension services for 18 clients, won two new HR Business Process Outsourcing (HR BPO) contracts, sold absence management services to 11 clients, and signed on to provide an additional 177 HR Point Solutions to a variety of new and existing clients. At the end of fiscal 2009, Hewitt administered benefits and HR services for more than 21 million employees and retirees worldwide.

Among the current and new clients that purchased Hewitt outsourcing services during the 2009 fiscal year, 19 signed on for health and welfare services and seven added defined benefit or defined contribution services. Three of those organizations hired Hewitt for total benefits outsourcing, which includes both retirement and health and welfare. Hewitt will provide these new services for clients ranging in size from 3,000 to well over 100,000 employees.

“Whether for discrete benefits administration processes, or large-scale HR BPO solutions, companies are choosing Hewitt for our industry-leading capabilities and deep domain expertise, plus our ability to address their business issues with targeted solutions that have real impact on their organizations,” noted Mike Wright, Hewitt’s senior vice president of outsourcing sales. “Outsourcing is truly becoming a best practice. Our strong sales in Benefits Outsourcing and our two new global HR BPO deals this year are reflective of that.”

Hewitt also sold 177 standalone or integrated HR Point Solutions to help companies address three critical business challenges: productivity and health care cost containment, compliance and risk management and the ongoing effort to attract and retain talent. Examples of these services include advocacy, where Hewitt’s experienced HR professionals serve as advocates to help employees resolve their personal health and retirement claims issues; dependent audit, a proven process to identify and remove ineligible dependents from health plan coverage; claims and appeals management, where Hewitt ensures unbiased reviews of medical and retirement eligibility claims; and Your Spending AccountTM, Hewitt’s flexible spending account solution.

“We’ve really hit our stride this year selling Point Solutions like our dependent audit offer and our new absence management solution,” Wright continued. “These services are attractive to employers because they can provide in-year savings while giving companies the ability to explore and adopt broader HR outsourcing services that generate longer-term results.”

“We had a great sales year in fiscal 2009,” said Jay Rising, president of Hewitt’s global benefits outsourcing business. “We’ve raised our game around technology and service delivery and are performing with industry-leading quality. And it’s resonating with our clients—both for those new to Hewitt and for existing clients where we’re expanding our relationships. We’re already well underway in implementing these new clients and services on time and with high quality. I’m encouraged by the growing interest in our breadth of services and look forward to serving these organizations and continuing our momentum in 2010.”

About Hewitt Associates

Hewitt Associates (NYSE: HEW) provides leading organizations around the world with expert human resources consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Hewitt works with companies to design, implement, communicate, and administer a wide range of human resources, retirement, investment management, health care, compensation, and talent management strategies. With a history of exceptional client service since 1940, Hewitt has offices in more than 30 countries and employs approximately 23,000 associates who are helping make the world a better place to work. For more information, please visit www.hewitt.com.

1 Hewitt defines the middle market as organizations with 3,000 to 15,000 employees and the large market as organizations with 15,000 or more employees.

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