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Gateway Rolls Out Professional Services Suite Offerings Bring Enterprise-Class Services to the Business Masses Via Nationwide Network of More Than 5,000 Certified Experts Nationwide POWAY, Calif., Feb. 23 /PRNewswire/ -- From continuity to consulting, Gateway, Inc. today launches a new suite of branded professional services designed to tackle business customers' most pressing IT needs. (Logo: http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO ) Gateway Professional Services -- a new portfolio of products under Gateway's existing Technology LifeCycle Services umbrella -- are tailored for business, education and government customers ranging from 100-seat firms to enterprise-class organizations. Gateway's OS Migration Services is the first offering available in the new portfolio (see separate press release). "We're taking services normally reserved for large enterprises and bringing them to small- and medium-sized customers as well," said Scott Weinbrandt, senior vice president of Gateway's Enterprise Systems Division. "Using standardized delivery methodologies, these services help solve many of the fundamental issues facing customers today -- such as securing their networks or consolidating technology assets." The new services give Gateway customers the ability to leverage more than 5,000 highly trained, certified experts nationwide. In addition, customers benefit from best-practice methodologies for the plan, design, implementation and training for their IT projects using the services. While OS Migration is the first offering in the new Gateway Professional Services portfolio, future services to be unveiled during the year include: * Server consolidation services * Clustering services * Network assessment and design services * Storage services * Security consulting services * Business continuity services * Expanded training services According to IDC's VP for SMB and Home Office research, Raymond Boggs, small and mid-sized firms face a major challenge in managing their growing technology infrastructures through a coordinated, single point of contact: "Gateway's approach will help serve SMB customers who are in the 'awkward age' of technology use -- too big for simple, shrink-wrapped solutions, but too small for comprehensive, million-dollar implementations." To provide Gateway Professional Services to customers, Gateway will leverage its existing services team and other third-party resources. Gateway Professional Services is a key component of Gateway's Technology LifeCycle Services platform, which provides organizations with hardware, support, training and related services they need through all stages of their technology's lifespan. Gateway is a leading branded integrator of technology solutions. From high-end servers to market-leading plasma displays to comprehensive services, Gateway delivers whole-office technology solutions, coupled with high-touch service. Serving organizations for more than 15 years, Gateway uses its multi-channel approach to make the purchase, use and support of technology simple. Gateway customers include many of the world's leading organizations, such as the U.S. Defense Logistics Agency, the University of Arizona and others. For more information on Gateway Professional solutions, visit http://www.gateway.com/business . About Gateway Since its founding in 1985, Gateway (NYSE:GTW) has been a technology and direct-marketing pioneer, using its call centers, web site and retail network to build direct customer relationships. As a branded integrator of personalized technology solutions, Gateway offers consumers, businesses and schools a wide range of thin TVs, digital cameras, connected DVD players, enterprise systems and other products, which worktogether seamlessly with its award-winning line of PCs. Gateway is America's second most admired computer company, according to Fortune magazine(1), and its products and services received nearly 130 awards and honors last year. Visit http://www.gateway.com/ for more information. (1) Source: Fortune magazine, March 3, 2003 issue http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO http://photoarchive.ap.org/ DATASOURCE: Gateway, Inc. CONTACT: Ted Ladd of Gateway, Inc., +1-858-848-2515, Web site: http://www.gateway.com/business Web site: http://www.gateway.com/ Company News On-Call: http://www.prnewswire.com/comp/144245.html

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